Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

links on webpage don't work

  • 4 replies
  • 2 have this problem
  • 6 views
  • Last reply by FredMcD

more options

I suddenly have an issue where certain links on a webpage don't work. For instance, on ESPN Fantasy Football I cannot click the first three tabs on a team page which are "League" "My Team" and "Players". This just started happening. In firefox if you hover over a clickable link you see the actual link at the bottom left hand corner of the page. This does not show up on the above links. Anyone have an idea of what might be happening here?

I suddenly have an issue where certain links on a webpage don't work. For instance, on ESPN Fantasy Football I cannot click the first three tabs on a team page which are "League" "My Team" and "Players". This just started happening. In firefox if you hover over a clickable link you see the actual link at the bottom left hand corner of the page. This does not show up on the above links. Anyone have an idea of what might be happening here?

All Replies (4)

more options

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
more options

I ran through these and none seemed to work. I checked the same site on I.E and Chrome and some problem happens yet when I try it on my laptop it works fine. How could this be an issue with this computer only? Very strange!

more options

Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

more options

Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences in the address bar and press enter

Select Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.


Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Then in the reply box at the bottom of this page, do a right click in the box and select Paste.