Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How can I turn on the Compatibility View Option?

  • 2 replies
  • 4 have this problem
  • 1 view
  • Last reply by cor-el

NYC1331
NYC1331
more options

In viewing a vendor's online reporting, I noticed that the report's header appears on the right, while the report's content appear on the left, creating a confusing viewing.

The vendor has recommended that I turn on the Compatibility View Option, but I cannot find this option anywhere.

Would someone direct me to the section where I can turn on the Compatibility View Option?

Thank you!

In viewing a vendor's online reporting, I noticed that the report's header appears on the right, while the report's content appear on the left, creating a confusing viewing. The vendor has recommended that I turn on the Compatibility View Option, but I cannot find this option anywhere. Would someone direct me to the section where I can turn on the Compatibility View Option? Thank you!

All Replies (2)

Microrobot
Microrobot
more options

Firefox does not have a compatibility view option this is only a feature in Internet Explorer. Do you mind providing some more info on this issue, also a screenshot would be appricated.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window