Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Codes being emailed to [email 1 removed] not arriving

  • 1 отговор
  • 0 имат този проблем
  • 86 изгледи
  • Последен отговор от Denys
  • Заключена

Hi

I have tried multiple times today to change my password to a more secure one.

I do not receive the emails with the code to continue - have checked junk, spam etc.

I have another email address you can use: [email 2 removed] or [email 3 removed] Please help

Hi I have tried multiple times today to change my password to a more secure one. I do not receive the emails with the code to continue - have checked junk, spam etc. I have another email address you can use: ''[email 2 removed]'' or ''[email 3 removed] '' Please help

Променено на от Denys

Всички отговори (1)

Hi,

Looks like you're dealing with a Mozilla account issue. We have direct one-to-one support for Mozilla accounts (which is different from a peer-to-peer support forum like this one).

Please submit a new ticket from this page so our support agent can assist you further.