Firefox Community Forum

Firstly I have lost my default,. I had it set up as google . next I lost all my bookmarks, I have also lost the bar I had which included bookmarks history etc. this all happened in the middle of using a program and now I cannot get it back. PLEASE TELL ME WHAT IS HAPPENING

Not 100% sure if the topic is the right one, but here we go - I use a Macbook with Firefox 153.0.3, UK Keyboard (QWERTY) It's about the command + ` (the key in the left upper corner below the esc key, I made the ` bold so it's easier to see)

Sometimes, but only sometimes, the keyboard shortcut command + ` to cycle through open windows in Firefox does not work.

For example, I have two windows open (W1 and W2). If I'm in W1 I can use the command and it will cycle to W2. But using the same shortcut, I can't navigate back to W1. But if I use command+ SHIFT+ ` it works. This changes from day to day, sometimes it's command +` and sometimes it's command+ shift+`

This only affects Firefox, in all other programmes, the shortcut works as it should Can't find rhyme or reason- does anyone have an idea?

Hi everyone,

Since updating to Firefox 129 on Windows 11, some tabs become unresponsive after my laptop wakes from sleep — no crash, no "Not Responding" warning, just frozen. about:processes shows the tab still running with ~0% CPU, so it's not hung, just not repainting.

Tried: disabling hardware acceleration (helps a bit), fresh profile (still happens), Troubleshoot Mode (less frequent but not gone).

Anyone else seeing this? Known WebRender/compositor bug tied to sleep/resume, or a Windows 11 power management conflict?

Thanks!

This latest update to 153.0.4, which I did a few days after being notified, it messed up firefox. Finally rebooted, got it up again and now if I right click, I do not get the " open in new tab" option, eg, on youtube videos.

For the past few weeks, I have been having problems playing certain Facebook videos. It seems to only happen when I try to play a video that was recorded live. I have tried clearing the cache, I've tried a private window, and I've tried safe mode. I still can't get the video to play. However, when I copy and paste the url to Safari, it works fine. I have been able to play "live" videos while they are actually "live"; it's just that they will not load when I try to play them later. I don't have any problems playing videos which have been uploaded to Facebook; only those which were recorded live. The videos just show a circle in the middle as if they are trying to load but nothing else happens. The length of the video does not matter; it happens with short videos as well as long ones. The screenshot image (of a random "live" video I found) I am uploading shows a partial black circle in the center, which is a spinning circle in realtime. I have circled it in red.

I have cleared data and cache and the time is correct but I get, Error Code: PR_CONNECT_RESET_ERROR, and will not log in. I have also done a cold, and hot restarts.

I've bought many download images through Etsy, but I find I cannot access them through Etsy's web site, nor through the sellers web site. I get a message "problem loading page"

I'm having trouble receiving an email from adobe that will let them know it's me. Is there some setting that I have on that stops that communication?

Adobe Photoshop Elements & Premiere Elements 2026 We've found your account. Sign in to continue with your purchase.

But the circle just goes around and doesn't get any where

thanks for any help about this issue

I'm using Firefox in Windows. I lost all of my bookmarks... never mind how, I think I can prevent it from happening again... and I'm trying to figure out whether there is a way to recover them.

Looking in the profile folder, I see three profiles. One is listed on the about:profiles page, and is identified as the default. The other two aren't listed there at all.

I need to select each of those other two and see whether my bookmarks can be recovered from them. But how. The about:profiles page has a button for creating a new profile, but not for adding an existing profile to the page. Either it's listed there or it's not.

It seems to me that I could create a new profile and make it the default folder, then quit Firefox and replace it with a copy of one of the profiles I want to investigate. However, I lost my bookmarks by doing something similar to that, so I'm wary of doing it again.

Can someone explain what is happening here--why there are three profiles in the default profile's folder but only one list listed, and why there's apparently no provision for making Firefox list the others?

I recently switched from Debian to Fedora Workstation. Everything works fine, even better under Fedora, except Firefox. There is this quirk, where whenever I wake up my system from suspension, and I try to search something, Firefox just shows a loading sign as if it was loading the page, but I see via the inspect tool that it isn't even sending any HTTPS requests to the server. I know this problem specifically affects Firefox, because other programs that require an internet connection, such as fetching mail via Thunderbird or installing packages via DNF work completely fine. In order to get Firefox to actually work, I have to completely close and reopen the application, forcing me to lose unsaved work in some cases. I've tried everything, from restarting my machine to waiting to see if it will be patched in a future update, but nothing has gotten better. Please help me. Thank you in advance.

Hi,

I have been struggling for months and months with Firefox on macOS. I have been the only user in our company struggling.

Our IT has been constantly attacking me for using Apple macOS Betas and iOS Betas. And many people in the company have assumed the problems are related to macOS DNS issues.

To try to solve the problems, we removed my Fortigate hardware vpn. We set me up with a new wifi router.

I am on macOS 27 Developer Beta 5.

Brave can access process.tomsawyer.com and build.tomsawyer.com. Chrome can access process.tomsawyer.com and build.tomsawyer.com. Safari could not access process.tomsawyer.com and build.tomsawyer.com. Firefox could not access process.tomsawyer.com and build.tomsawyer.com.

I have been struggling for a long time. Today Safari was unable to access process.tomsawyer.com and build.tomsawyer.com, both of which are internal Tom Sawyer Software web sites. I finally realized that I had iCloud > Private Relay turned on and I decided to try turning it off.

Good news Safari could now access process.tomsawyer.com and build.tomsawyer.com.

I went about my business trying to debug other problems because Firefox on Windows 11 also could not access process.tomsawyer.com and build.tomsawyer.com. I have a brand new Windows 11 setup on another laptop. Turning off DNS over HTTP in Firefox on Windows 11 solved the problem so now the Edge, Chrome, Brave, and Firefox browsers could all access our internal Tom Sawyer websites, good news!

Then at the last minute, because I became curious, I did a test and I turned off iCloud > Private Relay and Firefox suddenly could access process.tomsawyer.com and build.tomsawyer.com on macOS.

I then turned on iCloud > Private Relay and Firefox suddenly could not access process.tomsawyer.com and build.tomsawyer.com on macOS.

I quit and restarted Firefox in between each change of settings for iCloud > Private Relay.

I did this Private Relay on and off a couple of more times, yes turning it on breaks Firefox on macOS when accessing internal company websites.

This reminds me of the old days where Windows and Internet Explorer were intertwined. Apple is doing something similar to what Microsoft used to do in the bad old days with Internet Explorer.

I've been literally struggling for months and months, and now I use Brave happily. I'll hope my Firefox problems are now solved but the Firefox team should work with Apple and address this iCloud > Private Relay problem together.

Good luck!

Thanks, Brendan Madden CEO Tom Sawyer Software

I haven't changed anything in Firefox Browser settings. But when I open a bank statement, it is opening in the firefox browser, not in Acrobat. For years it opened in Acrobat. I checked Firefox Settings - Downloads for .pdf and it is still set to open them in Acrobat application. I have toggled the options, but still will not open in Acrobat. I have rebooted PC and tried again, still not opening the .pdf in Acrobat. Please advise what I should do Thank you

https://i.gyazo.com/74cf268bf4dff38c2945ff3a3227234f.png This is the constant image i keep getting i have asked AI about it and i have already taken multiple steps cleared caches/history, personal settings and others including