Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Learn More

2FA setup - backup code not accepted

  • 2 отговора
  • 0 имат този проблем
  • 29 изгледи
  • Последен отговор от marcelou

more options

Hi lovely People, I try to setup 2FA on accounts.firefox.com with Authy on Android. In Step 1 the code generated from Authy is accepted.

But then, in step 3, when I try to paste in the just in step 2 provided backup activation code, it tells me it's wrong. Am I stupid? I just copied that key from step 2 ... I tried it many times now. Checked if my clipboard is working as expected, tried to delete the spaces in between... I used FF Standard and FF Developer Edition. My Authy is working elsewhere.

Any help? I searched the Forum, found some relating questions, but they never get answered. No one having the same issue?

Hi lovely People, I try to setup 2FA on accounts.firefox.com with Authy on Android. In Step 1 the code generated from Authy is accepted. But then, in step 3, when I try to paste in the just in step 2 provided backup activation code, it tells me it's wrong. Am I stupid? I just copied that key from step 2 ... I tried it many times now. Checked if my clipboard is working as expected, tried to delete the spaces in between... I used FF Standard and FF Developer Edition. My Authy is working elsewhere. Any help? I searched the Forum, found some relating questions, but they never get answered. No one having the same issue?
Прикачени екранни снимки

Променено на от marcelou

Избрано решение

You only need one 10-byte code of the many recovery codes you have saved.

Прочетете този отговор в контекста 👍 0

Всички отговори (2)

more options

Избрано решение

You only need one 10-byte code of the many recovery codes you have saved.

more options

Ohhh yes! Thank you very much :)