Avatar for Username

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Тази тема беше архивирана. Моля, задайте нов въпрос ако имате нужда от помощ.

code from Ryanair will not work on Firefox even though it is the correct code as I copy and paste it.

  • 3 отговора
  • 0 имат този проблем
  • 9 изгледи
  • Последен отговор от cor-el

francis
francis
more options

I cannot access my ryanair account. They send me codes to access but the message says every time it is the wrong code. Ryanair says the code works on chrome browser. Why cannot it work on Firefox whixh I have beenusing for years

I cannot access my ryanair account. They send me codes to access but the message says every time it is the wrong code. Ryanair says the code works on chrome browser. Why cannot it work on Firefox whixh I have beenusing for years

Всички отговори (3)

Dropa
Dropa
more options

This is confusing. How is this a firefox issue since that isn't part of firefox. You gave very little info how to replicate or screenshot errors for anyone to understand what is going on here.

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi Francis

If you are making multiple attempts to access that website it may be the case that codes that are coming through are overtaking each other.

Please can you try going through the process just once (one username, password, access code) and see what happens.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to enter the code manually instead of pasting from an email.