Lost bookmarks

For some reason, after I had already been using my Firefox account, it would not let me open it up. It said I was trying to use an old version and had to update. So, I di… (read more)

For some reason, after I had already been using my Firefox account, it would not let me open it up. It said I was trying to use an old version and had to update. So, I did. Then I had to change my password because I could not remember what mine was. Now, I have lost all my bookmarks and stored passwords. How can I recover them?

Asked by terrycoffey20 37 minutes ago

Firefox does not complete logins or functionality

Hi, I've noticed that Firefox is no longer performing all the functions of some website. For example, when I use the Kaiser payment website, everything works until I ent… (read more)

Hi,

I've noticed that Firefox is no longer performing all the functions of some website. For example, when I use the Kaiser payment website, everything works until I enter my payment info. When I use the CA DMV app, it stops working after I enter the my username, password, and security code. In all cases, the website returns to the Login or Enter-Data screen. There are no error codes, just an endless loop of attempts to login or pay.

Firefox used to work on all of these websites. This error started happening on the prior-to-last update - currently on 135.0. It started happening before I updated my MacBook Pro to Sequoia 15.3. Still, the same thing happens on my Windows 10 HP laptop at work.

I am able to get full functionality on these websites when I use the Chrome browser. But, I like Firefox's functionality and security better! :-(

Asked by grace 55 minutes ago

Menu Bar display problem

For some reason whenever the window in Firefox is accessed, the menu bar would display black instead of white. Any reason? Restarting or clear cache does not work. Versi… (read more)

For some reason whenever the window in Firefox is accessed, the menu bar would display black instead of white. Any reason? Restarting or clear cache does not work.

Version is 135.0

Asked by Friendship Feed 1 hour ago

protection conection

when i typing the address ofsite for connected to site of Iran goverment show a massage that your conection is not protect .what cause for send this massage . … (read more)

when i typing the address ofsite for connected to site of Iran goverment show a massage that your conection is not protect .what cause for send this massage .

Asked by marjaneh aghdasi 1 hour ago

My firefox uses up too much memory

My firefox is using up too much memory, up to 60% of my laptops memory, even when I am not using youtube. and I can't figure out what is causing it to use so much. I've u… (read more)

My firefox is using up too much memory, up to 60% of my laptops memory, even when I am not using youtube. and I can't figure out what is causing it to use so much. I've used minimize memory to no effect, can you figure out what is causing it? This link has a memory report to help

Asked by gior485 2 hours ago

HDR video on YouTube is showing apparently maximum brightness

I've noticed that HDR content on YouTube plays at apparently maximum brightness, which is overwhelming. The same video using Google Chrome behaves as expected. For exampl… (read more)

I've noticed that HDR content on YouTube plays at apparently maximum brightness, which is overwhelming. The same video using Google Chrome behaves as expected. For example:

https://www.youtube.com/watch?v=Xod2xiLA9CM

I'm running FF v135.0 and Chrome v133.0.6943.54. When using Chrome, the video brightness matches system brightness settings on my Macbook Pro (running Sequoia 15.3) but when I use FF, the video itself is incredibly bright, as if the white levels have been maxed out. It seems to be a problem with handling the HDR content. Even stranger, it's as if the browser is able to increase my screen brightness itself, but only in the video pane. I doubt that's actually happening, but that's what appears to happen. If I switch to another tab and then back to the video, it takes a few seconds for the video pane to increase extreme levels.

Also, I tried to take a screenshot of it but the screenshot doesn't show the extreme bright levels that I see when I'm using the browser.

Asked by John Neiberger 2 days ago

Last reply by John Neiberger 2 hours ago

unable to sync bookmarks

Running Win11 on desktop PC. Sync option offers QR code to scan but Firefox on android does not have sync scan option on settings. Despite instructions to contrary, that … (read more)

Running Win11 on desktop PC. Sync option offers QR code to scan but Firefox on android does not have sync scan option on settings. Despite instructions to contrary, that option is not listed on mobile. Yes I'm logged in and yes I have synced previous versions of firefox

Asked by BryDaddy 2 hours ago

Sync Instructions Do Not Match Mobile Firefox Optioons

Hello, I am trying to sync browser bookmarks bidirectionally from PC to Cell devices. The instructional window that pops up on the PC says to: click the three dots in the… (read more)

Hello, I am trying to sync browser bookmarks bidirectionally from PC to Cell devices. The instructional window that pops up on the PC says to: click the three dots in the Android Firefox cell, 1) Choose "I already have Firefox for mobile" & click Continue 2) Window popup appears "Sync Firefox on your phone or tablet" 2a) Open Firefox on cell phone 2b) Go to the Menu (three dots) 2c) Tap "Sync and save data" 2d) Tap "Ready to scan" My issue is, I do not see option 2c, Tap "Sync and save data. Thus, I cannot scan the OCR code to pair up the devices because in the Firefox app on the Android cell (Samsung Galaxy S22+), there is no option to sync and save data. Please advise. Thank you

Asked by ashley 4 hours ago

Mozilla signin/sync option missing?

I'm trying to get my wife's firefox browsers synced - mainly her laptop and phone. I've got the phone signed in and working fine, but on her laptop there's no option to s… (read more)

I'm trying to get my wife's firefox browsers synced - mainly her laptop and phone. I've got the phone signed in and working fine, but on her laptop there's no option to sign in and the sync option is missing from the settings menu?

It seems to be profile related as if I create a new blank profile the option is there - but if I copy all the data from her original profile the option goes missing again. Short of manually copying all her data over, I'm a bit stuck for what to do next - any ideas?

I've tried disabling any addons, restarting in troubleshooting mode etc. I've also looked at all the other solutions I can find from here (mostly related to group policies, there's nothing enabled on this) and everything seems as it should be.

I haven't tried reinstalling, but it seems like this is a profile issue rather than an installation issue?

It's a Win 11 laptop (upgraded from W10 if that makes a difference), FF version is 135.0 64 bit.

Thanks!

Asked by gmimer 4 hours ago