unable to add account

Hi I am having problems signing into or adding my tpg account email address through both outlook and thunderbird. My address and passwords are correct and I have used the… (read more)

Hi I am having problems signing into or adding my tpg account email address through both outlook and thunderbird. My address and passwords are correct and I have used the settings in both email programs as listed by the messaging company. The error message I am getting is that on thunder bird it cannot find the settings for my emaill account and on outlook it cant find the settings. I have had ongoing issues with my tpg account, this one is a pop3, since the messaging co took over the emails when tpg moved them to there. Issues are that i get very sporadic emails ie one week working the next nothing for long periods of time. I can successfully add gmail accounts to thunderbird and outlook without problems but the tpg one is my issue. I can get tpg emails through the gmail app on my phone with pop 3 settings but nothing on thunderbird. I have contacted the messaging co for help but other than settings they cannot help and suggested coming to thunderbird for help. I prefer to use thunderbird as my email program to have everything on one would be great again. Can anyone offer advice or assistance I would greatfully appreciate it

Asked by black59 5 hours ago

Email folder in unified inbox and another same email in folders, cannot access duplicate email folder, but shows emails.

I have several emails (personal and business) that I use and have them grouped in Unified inbox. Recently one of those emails showed up as a new folder (just under Trash … (read more)

I have several emails (personal and business) that I use and have them grouped in Unified inbox. Recently one of those emails showed up as a new folder (just under Trash folder) in bold type. It has with a varying number of emails in it, now 18. When I click on the 'open folder arrow', a subfolder 'Archives' with nothing in it shows up. When I open the email folder a new page appears with the email as a header and underneath 'set up another account', 'import from another program', 'about mozilla thunderbird', and 'resources'. What is happening? How can I get rid of this folder since I can't read any of the emails in it and it is just a duplicate of the folder that already is working find in the inbox? TIA

Asked by Rush4 6 days ago

Last reply by Rush4 2 days ago

Clicking on unread messages makes first conversation thread expand

Hello, As per title, when I step on a new message not belonging to the first thread, the first thread expands automatically. This does not happen when I step on an alread… (read more)

Hello,

As per title, when I step on a new message not belonging to the first thread, the first thread expands automatically. This does not happen when I step on an already read message. I also tried to mark old messages as unread, and the same thing happens. Apparently, it started doing this today, which sounds weird as Thunderbird last updated on the 15th, but I didn't notice this type of behavior before today.

Thunderbird version: Thunderbird Windows MSIX package 1.0 - 140.8.1esr (64 bits)

Vertical view - Cards view

Asked by tgab 1 month ago

All current year INBOX emails disappeared--no luck repairing folder or deleting INBOX.msf

Thunderbird--All of my current year INBOX emails disappeared. I have tried repairing the folder, deleting INBOX.msf and restarting including in troubleshooting mode, rei… (read more)

Thunderbird--All of my current year INBOX emails disappeared. I have tried repairing the folder, deleting INBOX.msf and restarting including in troubleshooting mode, reinstalled Thunderbird. None of these actions changed the situation. Is it possible to retrieve these messages?

The INBOX folder is much larger than the INBOX.msf folder, so I'm thinking the message info is in there?

I;m using Windows 10.

Asked by andymason1 6 days ago

Last reply by andymason1 3 days ago

Loss of all mails in my local archive

All my saved mails in my local archives dissappeared about one week ago, probably in connection with a system update of my Thunderbird mail box. These mails are important… (read more)

All my saved mails in my local archives dissappeared about one week ago, probably in connection with a system update of my Thunderbird mail box. These mails are important for me. How do I do to get them back? Best regards, Monica Biander

Asked by monica12 3 days ago

I have 4 email accounts. When an email comes in to one of them it also goes to ALL the accounts. Why? Thank you.

I have 4 email accounts with Thunderbird. When a message comes in it is posted on ALL of the accounts. What am I doing wrong? My main email address is: [edited fro… (read more)

I have 4 email accounts with Thunderbird. When a message comes in it is posted on ALL of the accounts. What am I doing wrong? My main email address is: [edited from community support forum] @rogers.com. Kindly answer to this address. I am 83 years old and don't under stand the young way of talking.....please be specific. Thank you very much. Bryan Baker.

Asked by Bryan Baker 4 days ago

Last reply by Bryan Baker 4 days ago

Lost all saved email data

A few days ago I lost all of my saved email messages, plus "sent" emails, and "deleted" emails. I had important information stored there for future use. I am hoping to … (read more)

A few days ago I lost all of my saved email messages, plus "sent" emails, and "deleted" emails. I had important information stored there for future use. I am hoping to be able to retrieve it. Any help would be appreciated. Thank you!

Asked by viggy1121 6 days ago

Last reply by viggy1121 5 days ago