I am signed in to Mozilla account but the VPN plug in never gives me the option to turn it ON.

I am signed in to Mozilla account but the VPN plug in never gives me the option to turn it ON. I see the VPN plug in in the tool bar, every time I click on it, it tells m… (read more)

I am signed in to Mozilla account but the VPN plug in never gives me the option to turn it ON. I see the VPN plug in in the tool bar, every time I click on it, it tells me to sign in to my account even though I am already signed in. It never presents the option to turn "on" like I see in the FAQ. The "Turn on VPN" option never appears.

Open

Directv.com site logs me out immediately.

I am trying to edit my payment method with Directv.com. I log in with no issues. However, every time I try to access "edit payment" their website automatically logs me … (read more)

I am trying to edit my payment method with Directv.com. I log in with no issues. However, every time I try to access "edit payment" their website automatically logs me out. After a discussion with them, they blame Firefox for the problem and want me to use a different browser. Is it Firefox or is it their website?

I have attached a screen shot so you can see where if I click I get logged out.

Open 1

Getting redirected to a VPN ad page when I start to download using a torrent

I download my share of media using BitTorrent with Pirate Bay. Just lately, every time I attempt to download something I get redirected to a page, https://ultimatesurfer… (read more)

I download my share of media using BitTorrent with Pirate Bay. Just lately, every time I attempt to download something I get redirected to a page, https://ultimatesurferprotector.com/lp5.php, that tries to sell me a VPN and I can find no way to stop this or contact them. I am happy with the VPN I have and have no interest in purchasing another. Does anyone know how I can prevent this from happening? Thank you.

MikeQ wdr5kt3ah@mozmail.com

Open

Hello, I’m seeing high CPU and memory use from the “FirefoxCP Isolated Web Content” process even when tabs are inactive

Hello there, I’m experiencing high memory and CPU usage in Firefox, which is affecting my computer’s performance. One issue appears to be that “FirefoxCP Isolated Web Con… (read more)

Hello there,

I’m experiencing high memory and CPU usage in Firefox, which is affecting my computer’s performance. One issue appears to be that “FirefoxCP Isolated Web Content” continues running even when tabs are inactive, contributing to increased resource usage.

Other browsers, such as Microsoft Edge, reduce memory and energy consumption by putting inactive tabs into sleep mode after a period of inactivity. I would prefer to continue using Firefox as my default browser, but I need a way to manage this level of resource usage.

Could you please advise whether Firefox offers a comparable setting, workaround, or planned improvement to reduce CPU and memory usage from inactive tabs?

Thanks for your help!

Open

decrease size of toolbar icons

I used to have many more icons on my toolbar. Since having to upgrade to Windows 11, the individual toolbar icons are huge! I can only get 6 on my toolbar, whereas on Wi… (read more)

I used to have many more icons on my toolbar. Since having to upgrade to Windows 11, the individual toolbar icons are huge! I can only get 6 on my toolbar, whereas on Windows 10 I have at least 11. Having to scroll down the bookmark list is time consuming and frustrating.

Suggestions?

Open

please I'm inquiring about browse, every time trying to check out something it tells me someone is watch my window it's possible to do it????

It's said get the browse, because they watch my page, or website which is trying to check out like jobs, program, address. And google sent me to get from browse the websi… (read more)

It's said get the browse, because they watch my page, or website which is trying to check out like jobs, program, address. And google sent me to get from browse the website.🤔 Kindly let me know.

I,ll Really appreciate it.

Open 1

I cannot find how to turn off the vpn in Mozilla . There is no icon on my tool bar for this

I got a pop up asking if I wanted to use Mozilla vpn and I though I'll try it but I can't access my email and it shut down all my open tabs. How can I get this shut off?… (read more)

I got a pop up asking if I wanted to use Mozilla vpn and I though I'll try it but I can't access my email and it shut down all my open tabs. How can I get this shut off? I have tried all the on line suggestions.

Open 1

Cannot log on to synology

Cannot log on to synology when I have been logging on many times before now your browser says Unable to connect. I will need to change browsers if I do not get a response… (read more)

Cannot log on to synology when I have been logging on many times before now your browser says Unable to connect. I will need to change browsers if I do not get a response.

Open

Clicking opens a new window; make it stop!

In an accounting/payroll software application, a new window opens instead of a new tab. How to I fix this? I've already tried about:config method as well as the simple '… (read more)

In an accounting/payroll software application, a new window opens instead of a new tab. How to I fix this?

I've already tried about:config method as well as the simple 'tabs and browsing' method within Firefox settings. Nothing seems to work.

Open 4