Unable to add or import gmail-account "Authentication failure"

Hi all, Setting up a new computer and Thunderbird. Did a clean install and trying to add my gmail account. Typed in name, e-mail and password. Retrieve configuration from… (read more)

Hi all, Setting up a new computer and Thunderbird. Did a clean install and trying to add my gmail account. Typed in name, e-mail and password. Retrieve configuration from Mozilla ISP database successfully. Then when i click "Done" I get the google pop-up where I click allow Thunderbird, and the pop-up closes. Then I get a yellow notice in Thunderbird saying "Unable to login at server. Probably wrong configuration, username or password."

Username/pass is correct, and configuration is from Mozilla. Tried manually and get a success when i click Re-test button.

Tried a bunch of times over the last few days. Always the same. I have no problems logging in to gmail in using my browser and the same credentials.

I'm at a loss here, thankful for any help.

Cheers!

Asked by Johan Svensson 3 days ago

Last reply by Johan Svensson 34 minutes ago

Thunderbird crashes The whole time

Ever since The new Thunderbird was releasedatum I havet difficulties to enter The program. It crashes 4 out of 5 Times. Sometimes I havet to restart The computer serveras… (read more)

Ever since The new Thunderbird was releasedatum I havet difficulties to enter The program. It crashes 4 out of 5 Times. Sometimes I havet to restart The computer serveras times to make it work. What havet you done to Thunderbird?

Asked by lena.kellerman 45 minutes ago

I want to single space my out going messages. I changed the paragraph setting from body text to paragraph format, this temporiarly fixed it but it went back to double spacing

I want to single space my out going messages. I changed the paragraph setting from body text to paragraph format, this temporarily fixed it but it went back to double sp… (read more)

I want to single space my out going messages. I changed the paragraph setting from body text to paragraph format, this temporarily fixed it but it went back to double spacing

Asked by clint10 46 minutes ago

Spam/Junk email list

I had emptied my spam and junk folders but unfortunately I had marked up one email address as such which I need to undue, but I can't find where the list is. Where do I f… (read more)

I had emptied my spam and junk folders but unfortunately I had marked up one email address as such which I need to undue, but I can't find where the list is. Where do I find it please?

Asked by Tim Elliott 1 day ago

Last reply by Tim Elliott 59 minutes ago

keine Verindung von neuer gmailadresse zu Rechner Thunderbird

nachdem ich eine neue Handymailadresse erhalten habe , finder Thunderbird die mailadresse nicht , bzw . kann sie nicht auf meinem Rechner verarbeiten und anzeigen , es ko… (read more)

nachdem ich eine neue Handymailadresse erhalten habe , finder Thunderbird die mailadresse nicht , bzw . kann sie nicht auf meinem Rechner verarbeiten und anzeigen , es kommt immer Authenzitierungsfehler beim verbinden mit server imap.gmail.com

Asked by mbsu.nitschke28 1 hour ago

Interantional date display

Hi, The date format in the email list (e.g. inbox) seems to be hardcoded to US format, ie mm/dd/yy. I have set the Date and Time Formatting under Settings/General to A… (read more)

Hi, The date format in the email list (e.g. inbox) seems to be hardcoded to US format, ie mm/dd/yy. I have set the Date and Time Formatting under Settings/General to Application locale: English (united Kingdom) with no effect (second attachment). I then went to the Advanced Preferences and changed the intl.date_time.pattern_override.date_short to dd-mm-yyyy and this did change the dates but it is completely messed up now with dates like 07-45-2023. (First attachment). I deleted the extra parameter intl.date_time.pattern_override.date_short and it all went back to standard US format (second attachment) I am not sure what other option I have. Please advise if I missed something. Many Thanks, Levent

Asked by Levo78 13 hours ago

Last reply by Levo78 7 hours ago

Hanging when sending

Thunderbird 115.5.1 is hanging when I send a message, then says it was sent but cannot place in the sent folder. I am using Thunderbird in conjunction with gmail. Thank… (read more)

Thunderbird 115.5.1 is hanging when I send a message, then says it was sent but cannot place in the sent folder.

I am using Thunderbird in conjunction with gmail.

Thanks,

David Abineri

Asked by david.abineri 8 hours ago

Thunderbird mark message as read on delay marks it as read immediately upon opening

Hello, I am essentially cross-posting from the Mozilla connect forum as the original thread is there, and that isn't really the right place. (https://connect.mozilla.org/… (read more)

Hello, I am essentially cross-posting from the Mozilla connect forum as the original thread is there, and that isn't really the right place. (https://connect.mozilla.org/t5/discussions/thunderbird-mark-message-as-read-on-delay-marks-it-as-read/td-p/39088)

Anyway: Ever since I've used Thunderbird (starting at version 68 or 78, don't remember), the "mark messages read after delay" setting has never been respected. All messages are marked as read immediately after opening, thus not respecting my setting of 10 seconds.

Asked by i430VX 1 week ago

Last reply by i430VX 8 hours ago

My Thunderbird on Windows 10 was recently updated to 115.5.1 and now I'm not receiving any emails on my laptop

My Thunderbird on Windows 10 was recently updated to 115.5.1, and now I'm not receiving any emails on my laptop; my iPhone emails are coming in just fine. The last email… (read more)

My Thunderbird on Windows 10 was recently updated to 115.5.1, and now I'm not receiving any emails on my laptop; my iPhone emails are coming in just fine. The last emails I received on my laptop with Thunderbird was on 11/8/2023. With my laptop, I have gotten 2 error messages (1) - The current operation on "inbox" did not succeed. The mail server for account ***@***********.com responded: User is authenticated but not connected. (2) - Server outlook.office365.com has disconnected. The server may have gone down or there may be a network problem.

I saw last years suggestions for same issue and now the option to edit>advanced network configuration.... is no longer available in the tool bar.

Please shed some light on how I can continue to access my emails on my laptop with Thunderbird. They appear to be coming through in Outlook, and I would rather not use Outlook since I have a lot of folders setup on Thunderbird with archived emails in them.

Thank You.

Asked by dan290 10 hours ago

Authentication failure while connecting to server imap.gmail.com.

I am getting the Mozilla Thunderbird Email wants to access your Google Account all the time while using TBM, I have removed the gmail account and the pop up does not show… (read more)

I am getting the Mozilla Thunderbird Email wants to access your Google Account all the time while using TBM, I have removed the gmail account and the pop up does not show, so I know it is for the email account just removed. I re-add the email address and enter the email address and password and let it find the config itself. Click Done, and get the Mozilla Thunderbird Email wants to access your Google Account again, then click Allow and get the Authentication failure while connecting to server imap.gmail.com. message in the bottom left of my desktop. How can i get gmail to work again please.

Asked by Jason Carroll 18 hours ago

Last reply by Jason Carroll 12 hours ago

Folders for new mail account in the wrong place in the folder pane

One of my mail accounts set up in Thunderbird is a Plusnet account. I moved a subfolder to the top level of that account in the folders view, but instead of appearing in… (read more)

One of my mail accounts set up in Thunderbird is a Plusnet account. I moved a subfolder to the top level of that account in the folders view, but instead of appearing in the same list of all the other folders in that account it appeared as a subfolder of that account in the Inbox list of accounts.

Having tried everything I decided to delete the whole account from Thunderbird and recreate. That only made things worse - now all of the folders in the newly re-added account appear under it in the Inbox part of the tree.

In the picture which I've obfuscated slightly by changing all the account names to generic names. "My mail account 1/2/3" are existing accounts. Note that for My mail account 1 the folders of that account appear under that specific account. For newly (re-)added account, which used to behave in the same way until (a) I tried moving one its subfolders and (b) removed it from Thunderbird and re-added it, the folders appear as a subfolder of it under Inbox.

How do I get these folders to appear in the correct place and not under Inbox?

This is not a Plusnet feature, one of my other accounts is also with Plusnet and that behaves correctly.

Asked by MikeBz 15 hours ago

Messages won't send automatically; I have to manually "Send Unsent Messages" from Outbox

Hi -- I have two gmail accounts. I've confirmed and re-confirmed all the SMTP settings. The weird part is that if O compose and send a message (command+return), messages… (read more)

Hi --

I have two gmail accounts. I've confirmed and re-confirmed all the SMTP settings. The weird part is that if O compose and send a message (command+return), messages just end up sitting in the outbox. I think that's what error #3 below is from. But if I then right click on Outbox and "Send Unsent Messages", they go out fine. Why would that be? They're both using the exact same SMTP settings?

I see the following three errors in the error console:

1. TypeError: nameField is null | LoginManagerPrompter.sys.mjs:67:23

2. NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIAutoCompleteInput.popup] | LoginManagerChild.sys.mjs:149

3. mailnews.smtp: NetworkTimeoutError: a Network error occurred | SmtpClient.jsm:442:17

This problem started happening early this week or late last week. I've tried both Troubleshoot Mode as well as a clean install.

Thunderbird 115.5.1 MacOS Ventura 13.5.1

Thanks in advance, tarek

Asked by tarek1 1 day ago

Last reply by tarek1 17 hours ago

Getting duplicated messages with Outlook account

Some messages get duplicated in my outlook.office365.com Inbox. They both have the same date, time and content. Deleting them deletes only one of them while the other be… (read more)

Some messages get duplicated in my outlook.office365.com Inbox. They both have the same date, time and content.

Deleting them deletes only one of them while the other becomes an empty message marked as received on December 31st 1969 at 7:00 PM.

Quitting and restarting TB make the duplicate / empty message disappear.

While this duplication is not very frequent, maybe 1 in 50, the following behaviour is constant. This has never happened in my Gmail Inbox. The duplicates appear only in TB, not in the Outlook web client. I have been using TB since a week or two.

MacOS 14.1 / 14.1.2 TB 115.5.1

Thanks !

Asked by yesyves 1 week ago

Last reply by yesyves 17 hours ago

Birthday reminders from Contacts

Hi, I have several individuals stored in my Contacts for whom I've loaded their birthdates. I would like to receive reminders and/notifications in Thunderbird when these… (read more)

Hi,

I have several individuals stored in my Contacts for whom I've loaded their birthdates. I would like to receive reminders and/notifications in Thunderbird when these birthdates are approaching, say like 10 days out. Is there a way to configure Contacts and/or Calendar to get these reminders/notifications in advance of these birthdates? If so, how?

thanks, Tom

Asked by clyde714 18 hours ago

Last reply by clyde714 17 hours ago

Lines that link threads not showing

Hello, I recently stopped having the lines that link every email in a thread. I think it's easier to see in the photos. The one with dark background is with the missing … (read more)

Hello, I recently stopped having the lines that link every email in a thread. I think it's easier to see in the photos. The one with dark background is with the missing lines while the one with light background is showing the lines. Is there a way to turn the lines back on? Thanks,

Asked by Sinatra 22 hours ago

Can Thunderbird sync macOS Reminders with its Events?

Thunderbird has its Events, i.e. to-do list items. macOS has Reminders Reminders[1], i.e. its form of to-do list items. It seems that while the macOS Reminders app only o… (read more)

Thunderbird has its Events, i.e. to-do list items. macOS has Reminders Reminders[1], i.e. its form of to-do list items. It seems that while the macOS Reminders app only operates on reminders which are synced with the Apple iCloud service, there is nevertheless a repository of events/reminders local to the Mac, and it is managed via the EventKit[2] API.

Can Thunderbird for macOS sync its collection of Events with the macOS collection of Reminders, perhaps by calling EventKit?

My use case is that I have a set of events which I curated on a previous version of macOS, using the previous Reminders app. When I migrated to macOS 12 Monterey, the new Reminders app refused to show me my event data unless I synced it with iCloud. I do not want to put this data on anyone's cloud. However, macOS will show me notifications for some of my events. That is evidence that the event data remains locally. I would be happy to use Thunderbird as the front end to curate this local event data. I have just migrated to Thunderbird 115, starting with 115.5.1 on macOS 12.7.1 Monterey.

[1] <https://support.apple.com/en-ca/guide/reminders/remnd5faf3ad/7.0/mac/12.0> [2] <https://developer.apple.com/documentation/eventkit>

Asked by Jim DeLaHunt 5 days ago

Last reply by Jim DeLaHunt 1 day ago

email and re installation issues

Suddenly, I was unable to receive emails. Could send and get on iphone and at webmail. Ended up uninstalling and reinstalling, however when I added my account, it doesn… (read more)

Suddenly, I was unable to receive emails. Could send and get on iphone and at webmail. Ended up uninstalling and reinstalling, however when I added my account, it doesn't show up in the left hand panel. If I go to account settings it says: the following is a special account. There are no identities associated with it. (see attachment) Version is 115.5.1. Thanks.

Asked by pdecarlis 1 day ago

Last reply by pdecarlis 1 day ago

Can't install extensions in Thunderbird (several versions) on Chromebook (Linux Mint OK)

Hi, I've been using Thunderbird on Windows and Linux for years, and I'm very happy there. I just bought a nice Chromebook with an i5, 16 GB RAM and a 256 GB SSD. Chome… (read more)

Hi,

I've been using Thunderbird on Windows and Linux for years, and I'm very happy there.

I just bought a nice Chromebook with an i5, 16 GB RAM and a 256 GB SSD.

Chomeos installs a container of Debian Linux 11 and supports flatpak apps too.

I've tried using the debian apt install thunderbird and the Flatpak version too. Mostly 115.*.

I can't get any extensions to install directly, or after downloading the .xpi file. Thunderbird never lets you click on the last button to get the extension to install. Thunderbird must be force closed.

So, my success has been to choose debug extensions, and install the file as temporary. THIS WORKS! The extensions load and operate perfectly.

The downer is I'm having to re-install the temporary addons every time I run Thunderbird.

I'm willing to do some extended troubleshooting, debugging, upload logs, pics, whatever you folks need to provide a solution for this.

I'll install whatever beta/daily versions there are in order to get this resolved for everyone with a Chromebook. It seems there are lots of other folks with Chrome OS Linux that can't load extensions.

It is "technically" I think a Linux virtual machine or as they call it a container.

I have lots of other Linux apps running happily. Libre Office runs great, as do video editors, etc...

I'm even willing to do a screencast video reproducing the problem. I'll do that later on. I'll post a link to the video so experts can watch exactly what happens. A 2 minute video is often better than text.

If anyone wants to do remote debugging, or connect, or have me set up adb debugging I will do that also.

Anyway, let me know exactly what additional information is needed.

I'll post a short video in a bit.

Thanks.

Asked by LeoW 2 days ago

Last reply by LeoW 1 day ago

Sending of password for user mcsab@kc.rr.com did not succeed.

I received this message today "Sending of password for user mcsab@kc.rr.com did not succeed. Mail server pop-server.kc.rr.com responded: account is currently inactive." N… (read more)

I received this message today "Sending of password for user mcsab@kc.rr.com did not succeed. Mail server pop-server.kc.rr.com responded: account is currently inactive." Not sure how this happened, this is our daily email account. Tried changing the authorization code to OAth2 , no change except didn't get the option to put a password in. Checked my password installed in 2016 used it- all good. Tried to use the primary password option, create a new (currently don't use), without deleting my other password..no change. security settings are: connection security - none; Authentication method ; Password, transmitted insecurely server type: pop mail server ; server name is pop-server.kc.rr.com version of thunderbird is 115.5.1 (32bit) can i just check " do not prompt for authentication if password is saved? under the connection settings? I have norton for my antivirus and have not changed any settings since having it...accept cookies is checked, accept third party cookies "always". Can i just reset my password? and how? Thanks, MIke

Asked by mike sabatini 1 day ago

Last reply by mike sabatini 1 day ago