Extraneous gmail folders in Thunderbird

I have been having difficulties with Thunderbird account definitions for 6 months. I didn't recognize it as a definitions problem because I hadn't made any Thunderbird ch… (read more)

I have been having difficulties with Thunderbird account definitions for 6 months. I didn't recognize it as a definitions problem because I hadn't made any Thunderbird changes. I finally have all but 1 of my 5 email accounts working... but, my now-working Gmail account has a lot of extraneous folders (like multiple trash bins, etc; see attached).

Gmail shows 2 lists of incoming email: "Inbox" and "All mail". The "Inbox" folder is incomplete, most recent email shown is from last August; the "All Mail" folder appears to contain a complete list of emails for the Gmail account.

Can I get rid of all the extraneous folders? How?

Asked by car-nuts 3 days ago

Last reply by car-nuts 20 minutes ago

Problems with thunderbird installation on my new notebook

I installed thunderbird on my new lenovo, - and I am missing quite a few emails that were stored in my previous lenovo. What went wrong, and how can I get the missing i… (read more)

I installed thunderbird on my new lenovo, - and I am missing quite a few emails that were stored in my previous lenovo. What went wrong, and how can I get the missing info (emails) added to my new notebook?

Asked by bjarnehadland 37 minutes ago

Threading in Thunderbird Mac

Hello. Is there any way to make SORT BY THREADING and EXPAND ALL THREADS defaults in Thunderbird for Mac? It is burdensome to change the settings every time when in a new… (read more)

Hello. Is there any way to make SORT BY THREADING and EXPAND ALL THREADS defaults in Thunderbird for Mac? It is burdensome to change the settings every time when in a new session. Also, randomly, Thunderbird stops sorting by Threaded and Expand All Thread within an ongoing session. Thank you. /s

Asked by sjmanning 7 hours ago

Last reply by sjmanning 54 minutes ago

Text in email showing up symbols

Hi, occasionally email appear as they do in the attachment, and I cannot read my email. Happens with either Gmail or Outlook accounts, please advise what to change in the… (read more)

Hi, occasionally email appear as they do in the attachment, and I cannot read my email. Happens with either Gmail or Outlook accounts, please advise what to change in the settings. I would be grateful for any help. And would love to continue to use Thunderbird. Thanks

OS: Linux Mint 20.3 Thunderbird version: 78.14.0 (64-bit)

Asked by Aaron 1 hour ago

Last reply by Aaron 1 hour ago

text formatting

Some years ago I updated my Thunderbird program, and since then every email I receive is filled with strange and unwanted extra letters. when i switch the text encoding f… (read more)

Some years ago I updated my Thunderbird program, and since then every email I receive is filled with strange and unwanted extra letters. when i switch the text encoding from unicode to western or vice versa, the email looks fine. but i have to do this with every single email. if i click off that mail, then come back to it, the text encoding is off again. if i change the general formatting to western, it wants me to change each mail to unicode. if i change the general formatting to unicode, it wants me to change each mail to western. i am not using a yahoo server. can someone help me? do i need to go back to an earlier version of thunderbird? i'm running mac os sierra - 10.12.6.

Asked by fringe10 1 hour ago

Local Folders deleted messages when I clicked "Don't delete any messages".

When I saved messages in Local Folders on my computer I did not know that they would delete when I removed them from the server. I had clicked "Don't delete any messages… (read more)

When I saved messages in Local Folders on my computer I did not know that they would delete when I removed them from the server. I had clicked "Don't delete any messages". I have done this with other mail clients to save messages and they stayed put! I trusted this stupid program and now some irreplacable messages appear to be gone. I'm very angry!! How do I get them back? Please Help!! I realize it is not your fault. Thank you for your help.

Asked by lostpost500 1 week ago

Last reply by lostpost500 1 hour ago

After every Thunderbird update the pinned shortcut changes to blank and does not work. The Start Menu shortcut still works and when Thunderbird is launched from there it links to the broken pinned shortcut.

For years after every Thunderbird update my pinned shortcut is changed to the blank paper icon and no longer works to launch Thunderbird. I can launch from the Start Menu… (read more)

For years after every Thunderbird update my pinned shortcut is changed to the blank paper icon and no longer works to launch Thunderbird. I can launch from the Start Menu and when it is started, it links (highlights) the broken pinned shortcut.

It appears that the program still links to the shortcut, but the shortcut no longer links to the program.

I have to delete the pinned shortcut and create a new one from the Start Menu every time and re-pin it.

Firefox has never had this problem.

                                            • RESOLVED******************

I found 27 shortcuts labeled Thunderbird (1) Thunderbird (2), etc.. in the pinned shortcuts folder;

%AppData%\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar

I removed my current pinned shortcut and deleted all of the rest. Then I created a fresh one.

Asked by joatmon678 1 week ago

sending message dialog does not disappear and sent copies not saving... sometimes

Hi, Windoze 10, TB 91.4.1; Anti-virus excluded from scanning my profiles Testing with a brand new install and brand new profile, no add-ons installed. When sending a mess… (read more)

Hi,

Windoze 10, TB 91.4.1; Anti-virus excluded from scanning my profiles

Testing with a brand new install and brand new profile, no add-ons installed. When sending a message, the "Sending Message..." dialog displays, the message is sent by the server, the address is added to the Collected Addresses book, but the message copy is not added to the sent folder. Same problem recurs with either office365 or gmail accounts (both set to POP with Oauth2), and regardless of whether message copy is saved in Sent folder for the account or Sent folder in Local Folders. Pressing cancel, which reactivates the compose window and then immediately pressing send again works as expected: message sends (a second time), address collected (if it was deleted from the address book), and copy is saved correctly to whatever sent folder is selected. Disabling "Place a copy in..." entirely removes the problem.

Any ideas on how to resolve this, as I do want sent copies stored?

Thanks

Asked by rustyconc 1 week ago

Last reply by rustyconc 8 hours ago

Problem: "A unique identity matching the From address was not found"

After a recent upgrade of Thunderbird, I am getting the following message: "A unique identity matching the From address was not found. The message will be sent using the … (read more)

After a recent upgrade of Thunderbird, I am getting the following message: "A unique identity matching the From address was not found. The message will be sent using the current From field and settings from identity ------------" In addition to no links being "live" in received messages that are in my Inbox, there are no longer options available to "reply" or "forward" etc.!

I haven't a CLUE how to troubleshoot this and have never had this problem before in the 3 years I've used Thunderbird?

Asked by nielsen3 1 week ago

Last reply by nielsen3 22 hours ago

Thunderbird V91.5 (32 bit) on a windows10 desktop. Windows10 is at 21H1

I have had TBird for over 20 years and it has been mostly trouble free. My T/B supports five email accounts with the same ISP (Bigpond.com). They are all configured for P… (read more)

I have had TBird for over 20 years and it has been mostly trouble free. My T/B supports five email accounts with the same ISP (Bigpond.com). They are all configured for POP operation and have the same server settings. Since Wednesday, one of the email accounts will not send, but returns this error.

Sending of message failed. The message could not be sent using Outgoing server (SMTP) smtp.telstra.com for an unknown reason. Please verify that your Outgoing server (SMTP) settings are correct and try again.

The smtp settings are the same as the other four working accounts. I can even use one of the other smtp account setting and I still get the same message. I have tried the alternative smtp ports (465 instead of 587) but it doesn't help.

I have many emails in this account and I would not like to lose them. So if there is a way that I can save all of the account folders off line , delete the account and then set it up again it might help. Any suggestions welcome !

Asked by oldmatetoo 4 days ago

Last reply by oldmatetoo 1 day ago

Program is Slow, contantly downloading messages.

Note that up until last week, Thunderbird has been working flawlessly, and I appreciate having it. Last week, however, it started to be slow and constantly downloading me… (read more)

Note that up until last week, Thunderbird has been working flawlessly, and I appreciate having it. Last week, however, it started to be slow and constantly downloading messages.

When it's acting slow, the status bar at the bottom says: Downloading message X of Y in INBOX...

When it is slow; X is always larger than Y. For example, right now it says, "Downloading message 2223 of 1270 in INBOX".

Eventually; it will catch up, and the constant downloads will stop, but then they will start back up again a little later with the same issue. I believe the second number (1270, in my case) is always the same.

This is on Thunderbird 91.5.0 (32-bit) on Windows 10 connected IMAP to a Gmail account.

Any ideas?

Thanks.

Asked by landyman 1 day ago

Suggestion: read messages on Windows wakeup from sleep

I understand that there are few Thunderbird developers, and I appreciate what you do. My suggestion is to add a handler for the Windows system wakeup from sleep message t… (read more)

I understand that there are few Thunderbird developers, and I appreciate what you do.

My suggestion is to add a handler for the Windows system wakeup from sleep message that would read messages (refresh inbox) when waking from sleep.

This would ensure that messages are read when waking up from sleep. Currently, it is necessary to click Get Messages as a manual separate step after waking a computer from sleep.

I would do it myself if I knew how to build Thunderbird and how to search and edit its source code, but unfortunately I do not have knowledge of these matters myself, nor the time to learn them.

Please.

Asked by David Spector 3 days ago

Last reply by David Spector 1 day ago

Can't print new email after upgrade to 91.5.0

Prior to 91.5.0 I could create an email, paste text and print, then cancel the email. No more. It was a great fast way to print screenshot grabs from Firefox since Thun… (read more)

Prior to 91.5.0 I could create an email, paste text and print, then cancel the email. No more. It was a great fast way to print screenshot grabs from Firefox since Thunderbird is always open. Saving as draft doesn't work.

Now I have to send an email to myself to print it.

Asked by decroft 5 days ago

Last reply by decroft 1 day ago

some e-mails i send do not arrive

Some e-mails I am sending out of Tbird are not arriving at their destination. I noticed this last week. I have been using Tbird for many years, have not changed anythin… (read more)

Some e-mails I am sending out of Tbird are not arriving at their destination. I noticed this last week. I have been using Tbird for many years, have not changed anything.

I don't get any kind of rejection message.

Other messages I send arrive fine. Test messages to myself arrive. But I have -- for example -- been unable to post from Tbird to my listserv.

I have sent control e-mails out of my provider's webmail (rcn.com) and they arrive, but comparable e-mails from Tbird do not. RCN says they think the problem is in Tbird.

Account settings are sending (as always) to RCN's smtp address.

Asked by ned5 1 day ago

I have many folders for e-mail with Thunderbird. However, filtered mail, though sent to the proper folders, does not trigger an increase in the bolded new mail count, so I don't know there is new mail. How can I fix this???

I have nearly 1,000 folders for e-mail, and keep up a constant, and heavy e-mail correspondence. The filters I have created send new mail to the proper folders, but most … (read more)

I have nearly 1,000 folders for e-mail, and keep up a constant, and heavy e-mail correspondence. The filters I have created send new mail to the proper folders, but most of the time that new mail does not increment the bolded new, unread e-mail count for those folders, so I have not idea there is new e-mail unless I click on each folder, in turn, through all 900+ folders.

How can I get new mail in the various folders to be added to the bolded count of unread e-mail in those folders?

Asked by Hwedhlor 1 day ago

Setting a primary "TO" address for a contact with multiple addresses doesn't work

Before anyone mistakes this problem as a "default FROM" issue, it's not. Please read I have contacts with multiple eMail addresses. No matter how I order those addresses … (read more)

Before anyone mistakes this problem as a "default FROM" issue, it's not. Please read

I have contacts with multiple eMail addresses. No matter how I order those addresses in the contact's Addressbook record, when I create an outgoing eMail and start to type in an address for any of those contacts, once I enter enough letters to have TBird narrow the display down to that one contact, the eMail addresses are presented to me in alphabetical order even if I have manually ordered those eMail addresses in that contact's record non-alphabetically. Even if I "star" the first address (to make it the primary), the eMail choices in the outgoing eMail are always displayed alphabetically.

As an example:

John Smith's contact record shows three eMail addresses: ccc@gmail.com bbb@yahoo.com aaa@mac.com

When I create an outgoing eMail to John Smith (let's say he's the only "john") and either type "john" or "ccc", the suggested eMail addresses always appear as: aaa@mac.com bbb@yahoo.com ccc@gmail.com ...with the first address highlighted even if John's primary address is "ccc@gmail.com".

Suggestions welcomed. Thanks.

Asked by rumplestiltskin 2 days ago

Last reply by rumplestiltskin 1 day ago

mailbox folders automatically open when hovering mouse over them?

I am seeing odd behavior recently after upgrading to 91.5.0 I will have my inbox open, I will click on a message subject, hold the CTRL key down and click on one or two o… (read more)

I am seeing odd behavior recently after upgrading to 91.5.0

I will have my inbox open, I will click on a message subject, hold the CTRL key down and click on one or two other messages till they are all selected - then, holding the mouse button down, I will drag those messages over to the left hand pane and drop them into another mailbox folder. I have been doing this for decades.

Suddenly, when I move my mouse, with the highlighted message(s) 'attached' - to a mailbox folder, the mailbox folder opens immediately and I lose my selected messages and cannot drop them into the folder

It doesn't happen on every drop - but enough that what should have taken me 2-3 minutes this morning to clean out a weekend's worth of inbox has now taken me 10-15 minutes because I'm so frustrated at having to try 3-4 times to drop messages into a folder!

Is there some new configuration that I need to set to *not* open the folders just because I'm hovering over them with the mouse button held down?

Asked by spiffikins 1 day ago

Several problems with thunderbird in past few days

In the past few days, thunderbird has developed problems: A) The delete folder on my principle email account has disappeared as well as on the web mail which is under tal… (read more)

In the past few days, thunderbird has developed problems: A) The delete folder on my principle email account has disappeared as well as on the web mail which is under talk talk. B) in the past two days two sent email items have failed to record in the sent folder, have had to be recovered from web mail C) The whole of the task bar above the inbox enabling, write - addresses and such has disappeared Advice to an absolute novice would be appreciated

Asked by Peter J. 1 day ago