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when i opened an account at firefox i lost my saved pws, why?

  • 4 cavab
  • 1 has this problem
  • 6 views
  • Last reply by FredMcD

Pan Karampatzakis
Pan Karampatzakis
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when i opened an account at Firefox i lost my saved pws, now i cant see any pw but Firefox account in the firefox optiond

when i opened an account at Firefox i lost my saved pws, now i cant see any pw but Firefox account in the firefox optiond

All Replies (4)

WestEnd
WestEnd
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Did you check the option to save logins?

Pan Karampatzakis
Pan Karampatzakis Question owner
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i use the option save logins since 5 years....my list was full of records.....

FredMcD
FredMcD
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What about the rest of your profile? settings, bookmarks . . .

Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

FredMcD
FredMcD
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Are you using any password add-ons or programs?

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?