Default behaviour when opening .pdf files

Good morning Mozilla Community, I have a question regarding the behaviour when opening a .pdf file from web email. We are using FF 68.11.0esr on a terminal server environ… (read more)

Good morning Mozilla Community,

I have a question regarding the behaviour when opening a .pdf file from web email. We are using FF 68.11.0esr on a terminal server environment and we customize it via config file.

When opening a .pdf or even office docs, Firefox asks what to do with this file. When selected open with Adobe Reader and check mark that it should do this from now on with all pdf files it doesn't do that. The next time when I try to open a .pdf the same dialog window appears again but it remembered the check mark. But it should open the file directly in Adobe Reader without showing the dialog window. I tried to do it in "safe mode" and even "refreshed" Firefox but no improvement.

Does anyone might know why Firefox is not remembering my setting for opening files? See attached screenshots. Thanks in advance for your support in this matter. It is much appreciated.

Asked by Daniel Gärtner 1 day ago

Last reply by Daniel Gärtner 23 minutes ago

Firefox ER version 68.11 - 32 bit crashing on launch

Hi Everyone, We are in the middle of deploying Firefox ESR 68.11 (32-bit) on Windows 10 1903. The deployment is sucessfull so the application is installed correctly. but … (read more)

Hi Everyone,

We are in the middle of deploying Firefox ESR 68.11 (32-bit) on Windows 10 1903. The deployment is sucessfull so the application is installed correctly. but when we launch from desktop of menu shortcut, it crashes every time with: Sorry, we're having trouble having your page back. (see image attach).

Re-installing does not change anything...

I tried deleting the User profile registry entries and the %Localappdata%\Mozilla folder without any success. the message in the Event viewer is: Log Name: Application Source: Application Hang Date: 21/08/2020 11:14:34 AM Event ID: 1002 Task Category: (101) Level: Error Keywords: Classic User: N/A Computer: Description: The program firefox.exe version 68.11.0.7506 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

Process ID: 161c
Start Time: 01d677cdbc164f4d
Termination Time: 12
Application Path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Report Id: e9bf01c2-5c2e-4411-8032-69b19beb1105
Faulting package full name: 
Faulting package-relative application ID: 
Hang type: Unknown

Also when it crash, task manager is showing two different entry (see image attached), one says not responding?

No sure what to do next?

Thanks for any help

Asked by Pauger 1 month ago

Last reply by Pauger 1 day ago