Subfolders disappeared when I renamed their parent. Only on Tbird Desktop, not Tbird Android nor on the server.
I am using Thunderbird on a Macbook Pro 13-inch mid-2012, in a POP3 account Thunderbird 140.10 is generally running fine, except that some sub-folders are not visible in … (read more)
I am using Thunderbird on a Macbook Pro 13-inch mid-2012, in a POP3 account
Thunderbird 140.10 is generally running fine, except that some sub-folders are not visible in my Thunderbird email tool view. I have a hierarchical
I have tried repairing the parent folders, but that had no effect.
The corresponding .sbd files are clearly visible in ~/<user>/Library>/<profile>/Mail/Local Folders/pop-server.<account> and being backed up in Time Machine backups.
Curiously, there is a much-truncated replica of some .sbd folders in Local Folders named /<folder-name>.sbd, all dated in 2013, yet the folder was created in 2017. I presume these refer to an update of Thunderbird that left some trash, and of no consequence. These are parallel to Archives and Archives.msf files.
Please advise on how to disambiguate this structure and recover views of existing mail folders not being displayed.
I have Thunderbird on Windows 11. I have been using Local folders for a long time without any problems. I now find that if I try to delete subfolders in Local folders, th… (read more)
I have Thunderbird on Windows 11. I have been using Local folders for a long time without any problems. I now find that if I try to delete subfolders in Local folders, they reappear as if they had not been deleted. This applies to any mails I have received since 28th January 2026. Could this be associated with a windows update?
I used to be able to drag and drop emails from my inbox into an archive folder. That no longer works. I now have to right click the email, select "move to", then select… (read more)
I used to be able to drag and drop emails from my inbox into an archive folder. That no longer works. I now have to right click the email, select "move to", then select the account containing the archives, then select "archives", then select the destination archive I need to send it to. On the right click drop-down there's an option to "move to *** again" but if you're moving emails to different archive destinations, that's not very helpful. Is there a setting to reinstate drag and drop?
On both my accounts "Sent" has popped up twice and on bjornla1bn@gmail.com I have been blessed with two "Spam" files. This is most annoying causing trouble. How can I cor… (read more)
On both my accounts "Sent" has popped up twice and on bjornla1bn@gmail.com I have been blessed with two "Spam" files. This is most annoying causing trouble. How can I correct this without loosing data?
I am using Thunderbird 140.10.0esr (64-bit) (latest) and for some time I have had a lot of trouble with it moving folders out of alphabetical order (but not all folders) … (read more)
I am using Thunderbird 140.10.0esr (64-bit) (latest) and for some time I have had a lot of trouble with it moving folders out of alphabetical order (but not all folders) and when I tried to move them where they belong it complains. Then today it can not find several folders. I can not even see the *.msf files and yet the utility "EVERYTHING" says the msf files are in the default directory where they belong but they are not visible from Windows 10 explorer and Thunderbird is not telling me that all folders are empty (including inbox). How do I repair Thunderbird? HELP!!!!!
When I drag an email from the inbox to a subfolder for that account it disappears from the inbox and doesn't reappear in the destination folder. Started fairly recently. … (read more)
When I drag an email from the inbox to a subfolder for that account it disappears from the inbox and doesn't reappear in the destination folder. Started fairly recently. Search can't locate it. Moving using the menus also doesn't work most of the time.
Version 140.9.1esr (64-bit)
Can somebody help please It says after I have entered all the details problem with configuration, password or account name I have set up an app specific password on iclou… (read more)
Can somebody help please It says after I have entered all the details problem with configuration, password or account name I have set up an app specific password on icloud
I installed Thunderbird on a new computer running Windows 11. I use Thunderbird for 14 email accounts. I have set the folder view to "Unified Folders." In the Inbox, emai… (read more)
I installed Thunderbird on a new computer running Windows 11. I use Thunderbird for 14 email accounts. I have set the folder view to "Unified Folders." In the Inbox, emails from different accounts appear twice—sometimes they do, sometimes they don't. These emails are not duplicates; in the folders for each individual account, the emails are all displayed only once. I don't have this problem on my old computer—same Windows, same Thunderbird, looks exactly the same. Does anyone have any idea what might be causing this?
