• حُلّت

ERROR: PLATFORM VERSION "133.0" IS NOT COMPATABLE WITH MINVERSION >= 132.0.2 MAXVERSION <= 132.0.2

Hi, I hope someone can help me. Please note I live in UK and I have a Desktop Computer but do not have a mobile phone. I use Firefox browser. This is what happened over 2… (read more)

Hi, I hope someone can help me. Please note I live in UK and I have a Desktop Computer but do not have a mobile phone. I use Firefox browser. This is what happened over 2 days Thurs and Friday. 28-11-24 THURSDAY @1.38pm On Thursday morning I used my computer with Firefox browser, and it worked perfectly OK. Then I had to go out shopping @11-15am. When I came back in doors @1.38PM I turned on my computer, it booted up as normal, then a Blue Screen appeared, with a message from Microsoft re back up in Cloud. I have not actually used Cloud before, although I did try to set it up earlier this year but not completed. So, I thought I would try again. This time I tried to register for the first time on cloud, I entered my email address and country, date of birth and then a password. Maybe something else, can't remember.

Then it asked for a code number that it said it had sent to my email, but I could not get that email then as I was stuck in between booting up and the Desktop screen. ( I DO NOT HAVE A MOBILE PHONE) As I did not have the code number, I clicked on, what may have said “not now” or similar message. Anyway, it would not continue so I had no option than to press the back button arrow, top left corner, several times. I think it took me back to the page with choices. I think I clicked remind me in a few days, which took me to the Desktop.

Normally my computer automatically opens Firefox Browser, but this time, I had to open Firefox, still no problem so far and the rest of Thursday OK. I did not try Microsoft Cloud again on Thursday.

29-11-24 Friday @ about 10.15am I thought that when I booted up, it may go back to where I left it Thursday, but no. When I turned on, there was no sign of the Blue Screen or Microsoft Cloud message re Back Up. When computer reached the Desktop, it did not load Firefox but an ERROR MESSAGE. It said. ERROR: PLATFORM VERSION "133.0" IS NOT COMPATABLE WITH MINVERSION >= 132.0.2 MAXVERSION <= 132.0.2 MAYBE TRY TO REINSTALL FIREFOX

It worked perfectly well before I tried to set up Microsoft Cloud yesterday (Thurs 28-11-24) now I cannot load or use Firefox at all, because it comes up with the same message every time. I have tried turning the computer off and back on, no luck.

My worry about Reinstalling Firefox is that I have hundreds of websites saved in bookmarks folders and I am not sure if I would lose them.

At this moment I have had to endure Microsoft Edge which I don't like. Don't put me through any more pain. Can you please help out a pensioner lost in the modern technological world. Thank you David

Asked by decoys131 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

  • حُلّت

Amazon search by "Featured" not changing to "Low to High price"

For three weeks, whilst using Amazon on the Firefox desktop app, I cannot change Amazon search by "Featured" to "low to high price" It just changes back to "Featured" Wor… (read more)

For three weeks, whilst using Amazon on the Firefox desktop app, I cannot change Amazon search by "Featured" to "low to high price" It just changes back to "Featured" Works OK on Safari. I'm baffled! Help! Thanks in advance

Asked by vintageb3 1 month ago

Answered by NoahSUMO 1 month ago

  • حُلّت

How can I hide "List all tabs" in version 131.0

Hello, how can I remove or hide "List all tabs" btn? Set "browser.tabs.tabmanager.enabled" as "false" stopped working for me after update to version 131.0. Hiding the b… (read more)

Hello, how can I remove or hide "List all tabs" btn?

Set "browser.tabs.tabmanager.enabled" as "false" stopped working for me after update to version 131.0. Hiding the btn before version 131.0 was not a problem.

I saw in release notes that "List all tabs" got some changes. link

Asked by k4mmi 2 months ago

Answered by cor-el 2 months ago

  • حُلّت

I suddenly have a blinking line in Firefox search bar.

I just noticed that when I start writing in the Firefox URL bar there is a blinking straight bar that remains at the start. And if I click of somewhere else and then star… (read more)

I just noticed that when I start writing in the Firefox URL bar there is a blinking straight bar that remains at the start. And if I click of somewhere else and then start writing again, the bar remains blinking at the start of the new text. I also don't have the straight line you get when moving left or right in the text using the arrow keys.

I couldn't capture the bar with a screen shot so I have edited the images to where the bar is when beginning typing, and then after I have clicked of the text bar and then entered it again and typed some more.

Thanks for any help I can get.

Asked by mrsiimc5784 2 months ago

Answered by cor-el 2 months ago

  • حُلّت

autofill e-mail addresses quit working

hi and thanks -- all of a sudden, for no particular reason i can think of, my e-mail (gmail) has quit autofilling e-mail addresses when i type someone's name as a recipi… (read more)

hi and thanks --

all of a sudden, for no particular reason i can think of, my e-mail (gmail) has quit autofilling e-mail addresses when i type someone's name as a recipient. i haven't changed any settings. one day it worked, the next day it quit working.

help!

Asked by susiemargaretross 3 weeks ago

Answered by jonzn4SUSE 3 weeks ago

  • حُلّت

Greyed out box in right top corner on some websites

On several site there's a greyed out box top right, which disables anything it covers, can't be got rid of, and makes using Firefox for these sites impossible. Help, plea… (read more)

On several site there's a greyed out box top right, which disables anything it covers, can't be got rid of, and makes using Firefox for these sites impossible. Help, please?? Thank you! (I'm having to use Chrome...)

Asked by sallyscott1 3 months ago

Answered by James 3 months ago

  • Locked

Shortcuts

I stopped using Firefox because of the level of BS Big-TEch involvement and lack of PRIVACY. I've been using BRAVE. But they are'nt much better. So I'll switch between as… (read more)

I stopped using Firefox because of the level of BS Big-TEch involvement and lack of PRIVACY. I've been using BRAVE. But they are'nt much better. So I'll switch between as I feel fit. Just so you know. My recent irritation is Shortcuts. I like the speed and convenience of CHOOSING & USING my shortcuts.

I do NOT like the option of "sites you save or VISIT" That is NO option. I DO not want YOU choosing to save every site I VISIT and loading onto my screen. This is not a choice. Just because I visit a site WHY do you save it to shortcuts? It's a PITA deleting crap I don't want.

You should ONLY save the sites I CHOOSE to add.

Not rocket science. WHY DO YOU CHOOSE TO DO THIS?

The Internet It's becoming less and less about what I want to know (Trying to get relevant search replies is harder than ever) and more about what you want to know about me.

MALWARE ? When you are collecting more data than you know what to do with it is Oppressive.

I can see my current usage of Firefox being cut short again at the point of annoyance with this parasitic tech.

Oh and the proccess of creating an account and passwords blah blah just to ask a question that changes sweet FA...... No wonder there's anger. Idiots.

Asked by 1497tenten 4 months ago

Last reply by Paul 4 months ago

  • حُلّت

initializing the Firefox Nightly 131 and newer.

Hi, It is not a question but a bug report. From the version 131 up today the Nightly stopped to initialize quickly as before. Certainly, it is not the windows 10 21H2, th… (read more)

Hi, It is not a question but a bug report. From the version 131 up today the Nightly stopped to initialize quickly as before. Certainly, it is not the windows 10 21H2, the antivirus, the firewall or anything other similar internal problem, just because the Edge and the Opera are working fine and they are four times more rapid than the Nightly. It is just to say, that your procedures to improve the security is transforming the Firefox in a mirror of the usefulness Chrome. I take the time to open the home page of Firefox = 9 seconds, against 0.28 s of the Opera. So, I think you should rethink the security and other hidden setting options of the Nightly, because as is, it is very bad. The big thing that the Geeks from silicon Valley did not have in mind is: There are lot of people that need to find extremely fast a configuration, like to export/import passwords from older browsers, or computers, without need to replace one by one. There are many other things that you decided to hide, but I don't know why. Anyway, I will try to update one more time, then, unfortunately I could not use the Firefox anymore. Further, I want a few add-ons, either if there is any percentage of insecurity. A few times we need afford risks to understand and discovery other problems in the web. We cannot do it anymore with the Nightly.

Asked by A. Ortenzi 3 weeks ago

Answered by cor-el 3 weeks ago

  • حُلّت

"Sign In" Screen of "https://torontosun.com/sign-in/" does not Load in Virtual Box VM

My Environment: Host Machine - Intel Core i7-4771 @3.50GHz, 16GB RAM NVIDIA GeForce 210 Display Adapter, Intel Gigabit Network Connection (ISP connection is around 700MBp… (read more)

My Environment: Host Machine - Intel Core i7-4771 @3.50GHz, 16GB RAM NVIDIA GeForce 210 Display Adapter, Intel Gigabit Network Connection (ISP connection is around 700MBps).

OS - Windows 7 Pro V.22H2 Browser = Firefox ver.128.0.3 64bit.

Virtual Machine (VM) - Oracle Virtual Box Ver. 7.0.20 r163906, RAM = 4GB, Network = Bridged Adapter.

OS = Windows 7 Pro V. 22H2 Browser = Firefox ver. 128.0.3 64bit.

The Problem (In my VM only because I never browse sites on my Host PC): Toronto Sun website "Sign In" Screen never loads. A quarter circle just goes round and round. The website in question is - https://torontosun.com/sign-in/ The website itself does load fine and I can browse the site and all articles. But I cannot log into the site because the "Sign in" screen never loads. Also, Firefox tabs crash very frequently on this whole website.

Firefox is the only browser that I have on both my Host and VM (I have deleted MS Edge since it cannot be uninstalled).

On my VM, I tried installing Google Chrome and it works fine. The Toronto Sun Sign In page loads fine and I can log in.

On my Host PC, Firefox actually works. I tried it to see if the "Sign In" screen appears and it does and I can log in. It is only on my VM that it does not load.

What has Changed:

The Oracle Virtual Box software was just updated from ver. VirtualBox-7.0.18-162988-Win to ver. VirtualBox-7.0.20-163906-Win.

What I have tried: I have already done the following: Cleared - "Everything" including History, cookies, Temporary Cached files and pages and Site Settings.

I do not have any add-ons or themes installed.

I have cleared all Windows and User Temp Folders and files. I have rebooted several times in the past couple of days.

I tried increasing the VM RAM from 4GB to 6GB - did not help.


I would appreciate a solution.

Thanks very much. Kenneth

Asked by klml 4 months ago

Answered by klml 3 months ago

  • حُلّت

Session Restore did suddenly not restore windows and tabs

I am currently running Firefox on Windows 11 (24 H2) and today, like I have usually done a lot over the past years I opened Firefox, did some browsing, then I quit the ap… (read more)

I am currently running Firefox on Windows 11 (24 H2) and today, like I have usually done a lot over the past years I opened Firefox, did some browsing, then I quit the app. When I later opened Firefox (version 130.0.1 (64-bit)) no a single of my open windows got restored.

I have been relying on Previous session being restored. Today however, it did not work, and the option to use "hanburger menu" -> History -> Recently Closed Windows" do not show my windows I had open.

How can I find my old sessions? Can I restore them somehow from backed up data?

Asked by Niklas 2 months ago

Answered by Niklas 2 months ago

  • حُلّت

Account Sync Issue

Hello, I reinstalled Windows and Firefox at the same time, and as usual, I tried to sync my Firefox account. However, I can log in, but I get automatically logged out. I… (read more)

Hello,

I reinstalled Windows and Firefox at the same time, and as usual, I tried to sync my Firefox account. However, I can log in, but I get automatically logged out. I've tried several times, but I can't stay logged in to sync. Do you have any ideas? I'm using Windows 11 (10.0.26100) and Firefox 131.0.3 (64-bit).

Thank you very much!

Sam

Asked by SevenSam 1 month ago

Answered by SevenSam 1 month ago

  • حُلّت

Firefox tab keeps crashing

Hello, I experience constant tab crashes a couple of days now. I tried safe-mode and re-installing the browser. But the crashes still persists. This only happens with fi… (read more)

Hello,

I experience constant tab crashes a couple of days now. I tried safe-mode and re-installing the browser. But the crashes still persists. This only happens with firefox.

Been trying to identify the problem. Here are some crash reports. All of them have the signature (unloaded T_Prevent64.dll)

Submitted Crash Reports Report ID Date Submitted bp-53c88a80-cb16-40d1-947d-197540240726 7/27/2024, 12:41 AM View bp-9c66625e-4a15-4d98-91c4-9ad8d0240726 7/27/2024, 12:41 AM View bp-e47e93d4-24f7-4ef7-9ee5-338e60240726 7/27/2024, 12:30 AM View bp-13afc8a2-be56-47ac-9ac7-76a090240726 7/27/2024, 12:30 AM View bp-9815e4b1-8134-4743-9dd9-8b2090240726 7/27/2024, 12:30 AM View bp-6097b5c4-fc4f-484f-856e-4af2b0240726 7/27/2024, 12:30 AM View bp-a7f77e4d-a97b-40ea-8234-c663c0240726 7/27/2024, 12:30 AM View bp-bfbf3809-eb66-4b19-a974-5afdc0240726 7/27/2024, 12:30 AM View bp-00f1270c-905b-4dba-852d-f435d0240726 7/27/2024, 12:30 AM View bp-046a789e-ed76-4800-8191-7caff0240726 7/27/2024, 12:30 AM View bp-d1b42aac-50f7-4605-8529-7b54b0240726 7/27/2024, 12:30 AM View bp-0f235aff-8ab6-4452-860d-051890240726 7/27/2024, 12:30 AM View bp-4aa4474f-594e-442f-b128-a90150240726 7/27/2024, 12:30 AM View bp-3cff0004-374e-42d1-b218-4955c0240726 7/27/2024, 12:30 AM View bp-59fbf0b7-6233-4f17-9e8e-bac590240726 7/27/2024, 12:30 AM View bp-ad0de436-d27c-467f-ba67-dc1920240726 7/27/2024, 12:30 AM View bp-563f7fe1-fd7a-4421-8a43-c52dd0240726 7/27/2024, 12:30 AM View bp-db02aaa2-aa75-473e-9e35-fd9fd0240726 7/27/2024, 12:30 AM View bp-e592c09f-7e55-4218-9b15-233a70240726 7/27/2024, 12:30 AM View bp-ffd6a3c8-d728-4582-9757-9cecd0240726 7/27/2024, 12:30 AM View bp-6c29b49f-f322-4370-aad9-1b2ab0240726 7/27/2024, 12:30 AM View bp-aa98e6dd-bc36-4483-bdd9-b055d0240726 7/27/2024, 12:30 AM View bp-0ca93951-168d-456d-ab9e-8b7ea0240726 7/27/2024, 12:30 AM View bp-59503df9-c479-477f-b5e9-711560240726 7/27/2024, 12:30 AM View bp-c1fe89fd-3453-494a-9393-fb9ca0240726 7/27/2024, 12:30 AM View bp-823c313d-b61c-4765-ae03-26b990240726 7/27/2024, 12:30 AM View bp-d98a0d3e-9771-420e-8926-bebfa0240726 7/27/2024, 12:30 AM View bp-28344e31-eec2-457e-bdfa-dec460240726 7/27/2024, 12:30 AM View bp-0ec8d55c-f85b-4285-857c-346980240726 7/27/2024, 12:30 AM View bp-e065338b-1c98-45ab-86e1-8bbd00240726 7/27/2024, 12:30 AM View bp-4e5ba615-3909-43e0-a753-1b5520240726 7/27/2024, 12:30 AM View bp-a3c4b47b-0c18-4b57-8891-d87740240726 7/27/2024, 12:30 AM View bp-d2cd41a4-0d99-48fb-9c03-eef450240726 7/27/2024, 12:30 AM View bp-678cde97-5d99-46e7-85cd-4a1470240726 7/27/2024, 12:30 AM View bp-aa7cfca5-3347-4da6-8bfd-eb25e0240726 7/27/2024, 12:30 AM View bp-d583ec50-2340-4d00-b2c8-9893a0240726 7/27/2024, 12:30 AM View bp-0ab52e60-ece8-4813-a88c-996140240726 7/27/2024, 12:30 AM View bp-6218d412-d4f5-4029-a576-818940240726 7/27/2024, 12:30 AM View bp-89b4ca44-d0f4-4c9c-863f-01fab0240726 7/27/2024, 12:30 AM View bp-58f79dd0-dc63-460c-ac2e-6b9530240726 7/27/2024, 12:30 AM View bp-39f7438c-8d02-4458-9e5f-66c150240726 7/27/2024, 12:30 AM View bp-9af0b7a8-2bef-4397-b9d8-a85260240726 7/27/2024, 12:30 AM View

Asked by Joshua 4 months ago

Answered by cor-el 4 months ago

  • حُلّت

How can I re-enable the option "Copy link without site tracking"?

Firefox Nightly 135.0a1 - Debian APT repository I searched around DDG for awhile and didn't seem to find others with this issue. I have Firefox-esr installed on anothe… (read more)

Firefox Nightly 135.0a1 - Debian APT repository

I searched around DDG for awhile and didn't seem to find others with this issue. I have Firefox-esr installed on another device and the option is still enabled over there. Is there a way I can gain that back on this install? I use it for every link I copy. Thanks

Asked by neo.hazard1 6 days ago

Answered by jscher2000 - Support Volunteer 6 days ago

  • حُلّت

Turn off FF going dim when FF window is inactive (not in focus)

How do I turn this odd feature that dims FF bars when window loses focus? As of look of it only tabbar and toolbar are affected. I couldn't find anything relevant under "… (read more)

How do I turn this odd feature that dims FF bars when window loses focus? As of look of it only tabbar and toolbar are affected. I couldn't find anything relevant under "about:config". Also some tricks with CSS didn't work for me, maybe because I have custom chromeCSS that brings tabbar under bookmarksbar and applies other customization so that FF window looks like old good FF before they started to put everything on a single line in the bar. Thanks in advance.

Asked by George L. Yermulnik 1 week ago

Answered by George L. Yermulnik 4 days ago

  • حُلّت

FIREFOX WIPED OUT EVERYTHING!!!!! PLEASE HELP!!!!

I got tired of the shenanigans with the latest "upgrades" to firefox (132 & 133) so I rolled back to the last working version (131.02). In doing so, it required me to… (read more)

I got tired of the shenanigans with the latest "upgrades" to firefox (132 & 133) so I rolled back to the last working version (131.02). In doing so, it required me to create a new profile, which I did. Doing so WIPED OUT ALL OF MY BOOKMARKS, SETTINGS, ADD-ONS, OPTIONS, HISTORY, EVERYTHING!!! I now have a blank version of firefox.

How in the world can I get them back???

PLEASE HELP!!!!

Asked by coreltech 1 week ago

Answered by coreltech 1 week ago