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64 & 32 bit versions appearing on pc

I've noticed that I've got both the 32 bit (../Program Files (86)/..) and 64 bit versions (../Program Files/..) of Firefox installed on my pc. I didn't install both and b… (read more)

I've noticed that I've got both the 32 bit (../Program Files (86)/..) and 64 bit versions (../Program Files/..) of Firefox installed on my pc. I didn't install both and both appear to be the current version. Is this normal behaviour? Only one instance appears in add/remove programs, but if I go to default apps, Firefox appears twice (presumably the 32 & 64 bit versions). If this is not normal, does anyone have a suggestion as to how to remove the 32 bit version without damaging the 64 bit one?

Asked by Me 2 days ago

Answered by Me 4 hours ago

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Blasted Federal Government keeps changing the rules Cannot get in they blame M/FF

The Government has to keep changing. "for our Security". We have accounts with the Veterans Affairs medical stuff for our medical stuff. NOW we had to move to Login.Go… (read more)

The Government has to keep changing. "for our Security". We have accounts with the Veterans Affairs medical stuff for our medical stuff. NOW we had to move to Login.Gov or another website. It was horrible, but I FINALLY got the Olde Marine & Myself 2 Different accounts (i.e. 2 different email addresses) in Login.gov. VA has continued making changes & since Friday I can not get into "My Healthy Vet

i.e. I go through the steps & when I type in the e-dress & password MY PHONE SHOULD RING with a numeric code.  Once I type in the Numeric Code, I can continue to scramble around trying to access our pharmacy or our 'care team' in the VA system.

I watch the screen, nothing happens. I wait for the phone call nothing happens. I look in my email box & there is a message from Login.Gov that a code was sent to me. NOPE.

I have no idea why. as a cat like nosy person, I am always needing to know why. What is wrong? Is it the government & if so forget it as they most likely won't answer the phone. Is it Charter Spectrum? Is it Mozilla Firefox? (whine) I am beyond my paygrade here. Please someone who can talk to olde Phartes... MAYBE this could be SPECTRUM/Charter??? They are a royal pain in the tush. sending mail to spam that is not & ignoring that I tell them it is real; changing font sizes when I am typing; & other crummy stuff.

Asked by 3OldeSaoirse 9 hours ago

Last reply by Paul 7 hours ago

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Is it just me or does the newest version of Firefox not have the ability to choose your wallpaper?

I updated my firefox to Version 143.0.4 (64-bit). (I am using Mac). I was trying to change my wallpaper, so I went to the pencil and customize part of the new tab, and wh… (read more)

I updated my firefox to Version 143.0.4 (64-bit). (I am using Mac). I was trying to change my wallpaper, so I went to the pencil and customize part of the new tab, and when I look at the wallpaper thing, I just see that it says "Reset to default". I didn't see any of the things that said upload image or any of that. just reset to default. I really wanted to change my wallpaper, so is there something I'm missing or something?

Asked by Eris 11 hours ago

Answered by Paul 11 hours ago

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The disabled feature still has a picture in the picture when unchecked.

The disabled feature still has a picture in the picture when unchecked. How do I stop picture-in-picture for videos playing in Firefox? Yes, went into settings and unchec… (read more)

The disabled feature still has a picture in the picture when unchecked. How do I stop picture-in-picture for videos playing in Firefox? Yes, went into settings and unchecked picture in picture, yes, the problem still exists.

Asked by nerkalis 12 hours ago

Answered by nerkalis 11 hours ago

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Disabling Picture-in-Picture

Tried the PiP mode with YouTube and it didn't work for me. The video pop-up still appears even after un-checking the box in settings; once I click the X button on the pop… (read more)

Tried the PiP mode with YouTube and it didn't work for me. The video pop-up still appears even after un-checking the box in settings; once I click the X button on the pop-up, the video pauses, and will unpause only if I return to the original tab and press play. I've tried the following:

- Restarting my computer - Used keyboard shortcuts to close the pop-up - Blocked autoplay media on the YouTube website

Thanks in advance.

Asked by qwreverb 1 month ago

Answered by nerkalis 11 hours ago

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Lost Library Bookmark Folders

Been trying to retrieved misplaced bookmark folders not bookmarks themselves in the Bookmarks Library with no success even going down several sub-levels; Would be nice if… (read more)

Been trying to retrieved misplaced bookmark folders not bookmarks themselves in the Bookmarks Library with no success even going down several sub-levels; Would be nice if there were a search function, but will take a step-by-step solution. Thanks!

Asked by shopinguy 20 hours ago

Last reply by Paul 20 hours ago

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lost tabs when firefox closes

I am using Ubuntu 22.04. Firefox version is 143.0. IIRC firefox recently updated. I have the setting "Open previous windows and tabs" checked. Until very recently it has … (read more)

I am using Ubuntu 22.04. Firefox version is 143.0. IIRC firefox recently updated. I have the setting "Open previous windows and tabs" checked. Until very recently it has always worked but now when Firefox is closed all tabs are lost and don't appear when reopening Firefox. How to fix???

Asked by chocomo99 2 days ago

Answered by chocomo99 23 hours ago

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Disable the sidebar, again

Latest update on Ubuntu force reset the sidebar. Reminder for those that do not want, the process to remove it is: Go into about:config in the address bar, search … (read more)

Latest update on Ubuntu force reset the sidebar. Reminder for those that do not want, the process to remove it is:

  • Go into about:config in the address bar,
  • search for sidebar.revamp,
  • set it to false.

From this Reddit thread.

Mozilla. Please do not reset the `sidebar.revamp` for those of us that have gone to the trouble of removing it. Thanks.

Asked by lachlan.simpson 1 day ago

Answered by Paul 1 day ago

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Can't get through to links on a site

https://www.anthropiccopyrightsettlement.com/ Here is the site I desperately need to click around on. I can't access more than the homepage via Firefox (laptop), Safari … (read more)

https://www.anthropiccopyrightsettlement.com/

Here is the site I desperately need to click around on. I can't access more than the homepage via Firefox (laptop), Safari (my laptop and iPhone) or Microsoft Edge (my husband's laptop). For the links on the page, I get an error message every time. And I have disarmed as many cautionary protections as possible. Yet other people seem to be able to use the site like a roller rink.

Ideas?

Thanks.

Asked by ann8 1 day ago

Last reply by Paul 1 day ago

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Accuracy of calendars in some websites.

Hi, I started to notice recently that calendars in some websites I browse with Mozilla are inaccurate. The dates like months, days,... are in a mess. Then I used Google … (read more)

Hi,

I started to notice recently that calendars in some websites I browse with Mozilla are inaccurate. The dates like months, days,... are in a mess. Then I used Google Chrome instead of Mozilla and it went right. It was accurate with Chrome browsing those sites. Did you hear of the same problems with Mozilla ? What can be wrong ?

Thanks for your insights,

All the best,

Denis

Asked by dcoolfriend 1 month ago

Answered by Denys 1 day ago

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How to rank my sites

Hello, with older versions of firefox, it was easy to rank your favorite sites, which could avoid having 50 windows open at all times. Is there a way to do this? Thanks i… (read more)

Hello, with older versions of firefox, it was easy to rank your favorite sites, which could avoid having 50 windows open at all times. Is there a way to do this? Thanks in advance.

Asked by jonas3434 soave 1 day ago

Answered by Paul 1 day ago

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Default search engine in Firefox

I have selected Duck Duck Go as my default search engine in the settings for Firefox. But when I open my Firefox browser it shows the MS Bing homepage and NO drop down b… (read more)

I have selected Duck Duck Go as my default search engine in the settings for Firefox. But when I open my Firefox browser it shows the MS Bing homepage and NO drop down box for other search engines. How can I fix this? This is an initial installation of Firefox on a new Acer Aspire computer running Windows 11.

Asked by clarissa 2 days ago

Answered by Paul 1 day ago

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I want to change my email address

I did use yahoo email for long time but now I want to switch to g mail address for my own protection and will keep my home address and will use my personal information a… (read more)

I did use yahoo email for long time but now I want to switch to g mail address for my own protection and will keep my home address and will use my personal information as is not further changes.

Asked by Jose Carrillo 2 days ago

Answered by Jose Carrillo 2 days ago

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Bug Infection

I have picked up some bug(s) on my Firefox that I cannot figure out how to get rid of. With a Firefox ID I have warnings of 3 Trojan Virus detected, Virus detected, hard … (read more)

I have picked up some bug(s) on my Firefox that I cannot figure out how to get rid of. With a Firefox ID I have warnings of 3 Trojan Virus detected, Virus detected, hard drive infected, secure data notice and system alert. I also got a warning that my McAfee protection had expired which is very strange. Since switching over in 2010 from Windows to Linux I have never had protection of any kind and unlike Windows have never had a single problem. In addition when I was using Windows the protection that I had was never McAfee. I suspect that these warnings are not from Firefox given the misprints, spelling errors and the poor English. It is likely phishing from some third world country. How do I get rid of this obvious garbage permanently? Many thanks! Kris

Asked by circumnavigator15 4 days ago

Answered by James (doing minimal support dowdays) 4 days ago

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Nothing showing up in bookmarks toolbar

Hello, I have version 143.0.3 (aarch64), running on a 2020 M1 mac. I did an update recently but I still have all of my bookmarks, that's not the problem. The problem i… (read more)

Hello,

I have version 143.0.3 (aarch64), running on a 2020 M1 mac. I did an update recently but I still have all of my bookmarks, that's not the problem. The problem is, although the space for the bookmarks toolbar appears when I click "always show" (and disapears when I select "never show"), I see nothing. Nothing shows up in this space and so I have to go menu diving to get to my bookmarks. Do you have an idea how to fix this?

Asked by phil.cassel 4 days ago

Answered by t.r.ernst 3 days ago