ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Install wizard appears to stop

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 3 views
  • آخر ردّ كتبه theJerry

more options

I am trying a first time installation on a win7 64Bit fairly new platform. Something downloads, I get asked for permission to install, grant it. Installation Wizard opens, uncompresses to 60% and disappears. Tried a number of times, with and without MS security essentials on, also in safe mode. Identical results in all cases.

Can't identify anything in event log associated with Mozzila or Firefox (not familiar with tool). Ran AV and Malware scans.  Nothing.  Don't see anything in Win program removal or Revo Uninstaller to suggest partial installation.
I am trying a first time installation on a win7 64Bit fairly new platform. Something downloads, I get asked for permission to install, grant it. Installation Wizard opens, uncompresses to 60% and disappears. Tried a number of times, with and without MS security essentials on, also in safe mode. Identical results in all cases. Can't identify anything in event log associated with Mozzila or Firefox (not familiar with tool). Ran AV and Malware scans. Nothing. Don't see anything in Win program removal or Revo Uninstaller to suggest partial installation.

الحل المُختار

Try running the full install instead of the Stub installer

Read this answer in context 👍 2

All Replies (2)

more options

الحل المُختار

Try running the full install instead of the Stub installer

Modified by Moses

more options

Worked fine. Thank you. Would be nice to know this was an option on the installation page, but I might have missed it.