Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Getting cycle prohibited. Unable to access e-mail. "Proxy settings?

  • 2 (ردّان اثنان)
  • 91 have this problem
  • 50 views
  • آخر ردّ كتبه thomasb

thomasb
thomasb
more options

I am unable to access my Yahoo e-mail and am getting the following message: "Cycle Prohibited Description: Could not process your request for the document because it would cause an HTTP proxy cycle. Please check the URL and your browser's proxy settings."

Thank you,

Thomas Burchfield

I am unable to access my Yahoo e-mail and am getting the following message: "Cycle Prohibited Description: Could not process your request for the document because it would cause an HTTP proxy cycle. Please check the URL and your browser's proxy settings." Thank you, Thomas Burchfield

الحل المُختار

No response. I "re-bookmarked" the e-mail page and that seems to work.

Read this answer in context 👍 11

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you use a bookmark to reach the page then try to navigate to the page via the main Yahoo home page or log in page.

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"
thomasb
thomasb صاحب السؤال
more options

الحل المُختار

No response. I "re-bookmarked" the e-mail page and that seems to work.