Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

New download location listed twice in folder path

  • 2 (ردّان اثنان)
  • 6 have this problem
  • 10 views
  • آخر ردّ كتبه firefoxy12

firefoxy12
firefoxy12
more options

If I try changing the download folder or save files to location, it places the folder I choose twice in the folder path. For example if I choose the desktop, it will put the folder path as "C:\Users\PC\Desktop\Desktop".

I have tried it after disabling add-ons, running it in safe mode, resetting preferences, deleting the perf file, and even reinstalling firefox without saving preference files, but it still doesn't work. It happened after I upgraded to Firefox 9.0, but I have uninstalled and reinstalled clean updates since then.

Please help me because I want to be able to save my files to the Desktop automatically. Thanks! :D

If I try changing the download folder or save files to location, it places the folder I choose twice in the folder path. For example if I choose the desktop, it will put the folder path as "C:\Users\PC\Desktop\Desktop". I have tried it after disabling add-ons, running it in safe mode, resetting preferences, deleting the perf file, and even reinstalling firefox without saving preference files, but it still doesn't work. It happened after I upgraded to Firefox 9.0, but I have uninstalled and reinstalled clean updates since then. Please help me because I want to be able to save my files to the Desktop automatically. Thanks! :D

All Replies (2)

Matt_G
Matt_G
more options

Hi firefoxy12,

You should try the steps in How to fix preferences that won't save. It could be that Firefox is having trouble writing to the pref.js file.

You could also try starting Firefox in Diagnose Firefox issues using Troubleshoot Mode or Creating a new profile.

Hopefully this helps!

firefoxy12
firefoxy12 صاحب السؤال
more options

I did try safe mode but I will definitely try the steps listed on the link you posted. Thanks!