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An error occurred with the POP3 mail server. Mail server pop.netzero.com responded: Service unavailable

Marvin Groth

I'm trying to setup Netzero email on Thunderbird. I get the error message, posted in question. Outgoing mail works but can't load inbox messages. I got the following error message when I first started Thunderbird - "The STAT command did not succeed. Error getting message numbers and sizes.Mail server pop.netzero.com responded: POP access disabled"

I'm trying to setup Netzero email on Thunderbird. I get the error message, posted in question. Outgoing mail works but can't load inbox messages. I got the following error message when I first started Thunderbird - "The STAT command did not succeed. Error getting message numbers and sizes.Mail server pop.netzero.com responded: POP access disabled"

All Replies (8)

If you post the server settings pane, someone here may have suggestions

Here are the settings that I have entered.

Try encrypted password.That works for me.

Tried encrypted password. Didn't work. See attachments. When I enter my password, it is not accepted.

for what it's worth, you posted the SMTP settings instead of the server settings for incoming. that may help.

I tried loading both. I don't know why the input server didn't get posted. I'll post it again.

Marvin Groth said

pop.netzero.com responded: POP access disabled"

That looks pretty clear to me as a reason POP does not work. So what does your provider have to say about your inability to access mail via pop. This is a response from the mail server saying pop is not available, so it is not a local setting about encryption or ports, this is the server saying POP is simply not available.

I had someone here yesterday from Juno, they were also having issues and needed to enable POP on the providers site. Given that Juno and netzero are in the same stable perhaps some setting needs to be turned on on the website.

Modified by Matt

Thanks. I'll see what NetZero has to say.

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