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BT recently misspelt my email adress but although they have now restored the correct version, Firefox will not accept it.

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BT yesterday misspelt my email address with an additional 'h'. Although the original address has now been restored, firefox will no longer accept the original version (displaking a red sticker saying 'email address or user name misspelt') and I can only read my emails using on my Windows laptop using Microsoft Chrome. As I dislike having anything to do with google, please can someone explain how to resolve this problem (by removing cookies or whatever else).

Many thanks,

Oliver Crichton

BT yesterday misspelt my email address with an additional 'h'. Although the original address has now been restored, firefox will no longer accept the original version (displaking a red sticker saying 'email address or user name misspelt') and I can only read my emails using on my Windows laptop using Microsoft Chrome. As I dislike having anything to do with google, please can someone explain how to resolve this problem (by removing cookies or whatever else). Many thanks, Oliver Crichton

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