Hi, I'm afraid I don't understand your question. * If you can download files from a website in other browsers, but not in Firefox, that's a compatibility issue. Please share a link to the website. * If you don't understand how to use a website, it's an off-topic question for this forum. I'd appreciate it if you could reply, providing more details. To do that, scroll down to the '''Post a Reply''' box, type your message, and click '''Post Reply'''.