Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox stops working but Brave works.

  • 3 ردود
  • 2 have this problem
  • 27 views
  • آخر ردّ كتبه Somebody

more options

Firefox stops working when I log in to Amazon and the only fix is "Force Quit." Brave has no problem. Please help. Thanks.

Firefox stops working when I log in to Amazon and the only fix is "Force Quit." Brave has no problem. Please help. Thanks.

All Replies (3)

more options

Can you provide additional details or screenshots?

Helpful?

more options

The screen looks normal. Amazon is logged in with my name and their ads on the screen. I just can't click on anything. I did clear Firefox data and anything that I could find on their settings. Brave has no issue, and Google Chrome also no issue.

Helpful?

more options

So I tried and I was able to log in and click things on my end.

When you say "force quit" you mean as in the process hangs and Firefox is completely unresponsive or just clicking things on Amazon doesn't work?

You could also open the Firefox developer tools (Control/command + Shift + i) before logging in to see if there is any errors or anything of note in the console.

Finally, are you going directly to https://www.amazon.com/ or are you getting there from a link, email, bookmark or something?

Helpful?

اطرح سؤالا

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.