ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I get a message that the procedure entry point could not be located when I hit the firefox icon

  • 1 (رد واحد)
  • 0 have this problem
  • 5 views
  • آخر ردّ كتبه cor-el

more options

I get a message that the Entry Point Not Found when I click on my Firefox.

I get a message that the Entry Point Not Found when I click on my Firefox.

All Replies (1)

more options

An error message like XPCOM missing or about platform version or entry points not found can happen because of a failed Firefox update that left you with a mixture of old and updated files in the Firefox installation folder. This can happen in case security software was keeping a handle of some of the files in the Firefox program folder preventing Firefox from replacing all the files. You need to do a clean reinstall and remove the Firefox program folder to ensure that all files are replaced. You may have to disable security software temporarily in case the problem persists.

Helpful?

اطرح سؤالا

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.