Why can I no longer access Amazon Smile in Firefox.
I have suddenly become unable to access Amazon Smile through Firefox. Google Chromr seems to work ut I don't really like it. I get the message: Secure Connection Failed
An error occurred during a connection to smile.amazon.co.uk.
The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
This seems strange as I have never had this prolem until today. ps I'm not particularly computer savvy so you'd have to lead me by the hand!
All Replies (1)
Standby... hand holding in progress. ;-))
It works for me. see screenshot
Did you try Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf
Try forgetting the site, but make sure you know your password. https://support.mozilla.org/en-US/kb/remove-websites-address-bar-suggestions
Clear your browser cache. https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
What security software are you running?