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Credit card saving does not work

  • 16 ردًا
  • 1 has this problem
  • 11 views
  • آخر ردّ كتبه jonzn4SUSE

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When entering credit card info in a web form, Firefox will pop up a dialog asking if I'd like to save the card info. If I click yes, the dialog closes but the info is not saved. If I go into settings where one can view the saved cards and enter the info to save a new one, I can enter one but again it does not actually save. There is no error, it just doesn't save. Tailing journalctl shows no errors, and launching Firefox from a console and watching the output doesn't show any error either.

It's been this way over several updates over the course of a few months (as long as I've been using Firefox on this computer).

All Replies (16)

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What OS? What Desktop?

Try downloading another copy of Firefox and run it from the folder. Do not sign into your Firefox account and see if you have the same issue.

https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

Modified by jonzn4SUSE

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jonzn4SUSE said

What OS? What Desktop? Try downloading another copy of Firefox and run it from the folder. Do not sign into your Firefox account and see if you have the same issue. https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

Thanks for the reply, Jon.

OpenSuse, Plasma Desktop. (I thought that was in the Firefox-generated info thing I had it fill in...I don't see it shown though)

I tried as you suggested. I'm unable even to find the Saved Credit Cards section in the settings of this Firefox. It's just not there anymore.

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Note that in about:config extensions.formautofill.creditCards.enabled is true extensions.formautofill.creditCards.available is true extensions.formautofill.creditCards.hideui is false

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It's there in all my versions of Firefox. see screenshot

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Here is what I have in Nightly.

extensions.formautofill.creditCards.available true extensions.formautofill.creditCards.enabled false extensions.formautofill.creditCards.hideui false extensions.formautofill.creditCards.used 0

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Hmm, it's there now. Maybe I needed to restart. It was definitely not there before since search on "credit" in the settings never turned up anything.

But anyway, I tried adding a card and I'm getting the same result as with the other version from the OpenSuse repos (and also with a copy of Waterfox).

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Does anyone know where it would be trying to save CC info? The one I downloaded was not KDE specific so I assume it wouldn't be trying to use Akonadi (which incidentally, I don't have installed).

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I never used the option, but just tried it and I had to create a password for Keyring(pgp), but it worked. see screenshot

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You can try Firefox from the official Mozilla server if you currently use a version from the repositories of your Linux distribution to see if it behaves differently.

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cor-el said

You can try Firefox from the official Mozilla server if you currently use a version from the repositories of your Linux distribution to see if it behaves differently.

Yeah, I tried that. See the first suggestion and my response to it. Same behavior.

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jonzn4SUSE said

I never used the option, but just tried it and I had to create a password for Keyring(pgp), but it worked. see screenshot

Interesting! Thanks for testing this out, Jon. When you say "had to create a password for Keyring" do you mean that when you first tried saving a CC something prompted you to create the password or at least tell you that you needed to do this first? Or did it just not work (like what I described) prior to you creating the password?

And when you say "Keyring" what are you referring to? I noticed you capitalized it... Is it part of your DE, and if so, which?

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Here is a shot of the keyring that popup when I entered my credit card info. see screenshot

Modified by jonzn4SUSE

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I also ran a test on Amazon with the credit card(AMEX) autofill and it worked. I'm using Nightly on openSUSE.

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jonzn4SUSE said

Here is a shot of the keyring that popup when I entered my credit card info. see screenshot

So these just pop up automatically when you save a CC? Is this something you know how to navigate to via something else (setting, yast, etc.) I suspect that this is gnome-keyring, and part of your DE, and not part of mine (Plasma).

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Eric S said

I suspect that this is gnome-keyring, and part of your DE, and not part of mine (Plasma).

This seems to be the case, as this bugzilla issue seems to confirm: Can't add credit card in Linux without Gnome Keyring

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I'm in Plasma.

Operating System: openSUSE Tumbleweed 20211125 KDE Plasma Version: 5.23.3 KDE Frameworks Version: 5.88.0 Qt Version: 5.15.2 Kernel Version: 5.15.3-1-default (64-bit) Graphics Platform: X11 Processors: 4 × Intel® Core™ i7-4810MQ CPU @ 2.80GHz Memory: 31.0 GiB of RAM Graphics Processor: Mesa DRI Intel® HD Graphics 4600

Modified by jonzn4SUSE

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