Firefox always closes soon after launching in a computer lab.
Firefox keeps quitting after launching in a computer lab. It's very strange. Is there a log? about:crashes gives nothing. This is windows 10 1709. It doesn't matter what Firefox version, 32 or 64 bit. I can't find anything in process monitor.
Modified by jszabo3
الحل المُختار
I figured it out. When I uninstall Netop Vision client 9.3 https://www.netop.com/edu.htm, Firefox works fine. I don't know how Firefox could possibly conflict with a screen sharing software. (As well as Cisco Amp antivirus, but that's now resolved.)
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What's your Firefox version?
How long before it closes? Right away, after a bit?
Start Firefox in Safe Mode {web link}
A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?
https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster
https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix
https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram
https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding
https://support.mozilla.org/en-US/kb/firefox-takes-long-time-start-up
Here's version 66.0.2 64-bit, 3 times in safe mode, about 48 seconds each.
PS C:\Users\jszabo3> measure-command { start-process firefox -ArgumentList -safe-mode -wait }
Days : 0
Hours : 0
Minutes : 0
Seconds : 48
Milliseconds : 581
Ticks : 485811106
TotalDays : 0.000562281372685185
TotalHours : 0.0134947529444444
TotalMinutes : 0.809685176666667
TotalSeconds : 48.5811106
TotalMilliseconds : 48581.1106
PS C:\Users\jszabo3> measure-command { start-process firefox -ArgumentList -safe-mode -wait }
Days : 0
Hours : 0
Minutes : 0
Seconds : 49
Milliseconds : 596
Ticks : 495967254
TotalDays : 0.000574036173611111
TotalHours : 0.0137768681666667
TotalMinutes : 0.82661209
TotalSeconds : 49.5967254
TotalMilliseconds : 49596.7254
PS C:\Users\jszabo3> measure-command { start-process firefox -ArgumentList -safe-mode -wait }
Days : 0
Hours : 0
Minutes : 0
Seconds : 57
Milliseconds : 722
Ticks : 577225206
TotalDays : 0.000668084729166667
TotalHours : 0.0160340335
TotalMinutes : 0.96204201
TotalSeconds : 57.7225206
TotalMilliseconds : 57722.5206
Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?
http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia
It seems to be running ok now by itself now. I suspect something changed on the firefox servers. I did manage to send in two crash reports.
Modified by jszabo3
Please post those reports.
Here's the ones I have. But it's for 62.0b9. I can't always make the crash report happen.
Firefox 62.0b9 Crash Report [@ nsSSLStatus::~nsSSLStatus ]
related? https://github.com/mozilla/fxa-content-server/issues/6905
https://crash-stats.mozilla.org/report/index/c9bf329a-6c2b-4cc2-88a1-194e00190409 https://crash-stats.mozilla.org/report/index/3e04e5e2-ce68-4895-a071-914fe0190409 https://crash-stats.mozilla.org/report/index/142568de-7d23-46e5-841a-316880190409 https://crash-stats.mozilla.org/report/index/e7fab4b9-c170-43a7-ad2c-0987f0190409 https://crash-stats.mozilla.org/report/index/1467fe7c-7743-4f83-99cc-cfccf0190409 https://crash-stats.mozilla.org/report/index/bce79fc1-6b35-420e-aeb9-573590190409 https://crash-stats.mozilla.org/report/index/2728538d-b8dc-4053-aba8-a30a70190409 https://crash-stats.mozilla.org/report/index/922be155-d27f-4f8c-bb1e-5f1d40190409
Modified by jszabo3
الحل المُختار
I figured it out. When I uninstall Netop Vision client 9.3 https://www.netop.com/edu.htm, Firefox works fine. I don't know how Firefox could possibly conflict with a screen sharing software. (As well as Cisco Amp antivirus, but that's now resolved.)
Modified by jszabo3
That was very good work. Well done. Please flag your last post as Solved Problem so others will know.
You should contact its support.
62.0b9 is an old beta version.
https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no Did you update Firefox to the latest version 66.0.2 March 27, 2019
The version didn't matter. Vision 9.5 works with Firefox ok.