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Thunderbird crashes frequently when downloading IMAP mail @ CAudioClientTraceLogger::LogInitialize

  • 2 (ردّان اثنان)
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  • آخر ردّ كتبه AlanD2
  • حُلّت

AlanD2
AlanD2

Thunderbird has been running for many months without problems. Suddenly, whilst downloading emails from IMAP server, it crashes. Tried Safe mode - still crashes. Tried re-install of Thunderbird - still crashes. Tried new profile - still crashes. Run with logging enabled, 2.6GB log file, but no useful pointers, it just crashes.

Recent Crash dumps

bp-c68d68d2-d533-4099-aa15-2c5ff0180508.txt bp-a719fc24-e12e-4ce1-b464-db7720180508.txt bp-dcbe9321-fda2-4343-a488-a7f150180508.txt bp-708f2877-9086-4cb5-aeeb-783270180508.txt bp-51f28862-4d5b-4f63-b2c2-27aa20180508.txt bp-df751c91-faf6-44a5-b239-8d2c50180508.txt bp-3636ac9b-3eac-42e5-9012-410130180508.txt bp-5ed6f533-b045-4ba5-ae5e-c5f540180509.txt

Thunderbird has been running for many months without problems. Suddenly, whilst downloading emails from IMAP server, it crashes. Tried Safe mode - still crashes. Tried re-install of Thunderbird - still crashes. Tried new profile - still crashes. Run with logging enabled, 2.6GB log file, but no useful pointers, it just crashes. Recent Crash dumps bp-c68d68d2-d533-4099-aa15-2c5ff0180508.txt bp-a719fc24-e12e-4ce1-b464-db7720180508.txt bp-dcbe9321-fda2-4343-a488-a7f150180508.txt bp-708f2877-9086-4cb5-aeeb-783270180508.txt bp-51f28862-4d5b-4f63-b2c2-27aa20180508.txt bp-df751c91-faf6-44a5-b239-8d2c50180508.txt bp-3636ac9b-3eac-42e5-9012-410130180508.txt bp-5ed6f533-b045-4ba5-ae5e-c5f540180509.txt

Modified by Wayne Mery

الحل المُختار

Many thanks. Problem appears to have been solved by switching off "Play a sound". Drivers were up to date ( 02/2018)

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All Replies (2)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor

All these crashes are in the audio drivers @ CAudioClientTraceLogger::LogInitialize

A workaround is to disable "play a sound" notification in tools > options > general.

Beyond that, try updating audio drivers

AlanD2
AlanD2 صاحب السؤال

الحل المُختار

Many thanks. Problem appears to have been solved by switching off "Play a sound". Drivers were up to date ( 02/2018)