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Firfox stop working then close and open again then got message firefox already runnung also firefox process can't kill so need to hard reboot.

Posted

Hello, Firefox stop working all tab. It has no response no any website work also I was refresh then no any change so I need to close browser. When I was open firefox again I got message firefox already running. After opening Task manager firefox process is there but many times I was try to kill but firefox can't kill after I need to only hard reboot. It happen many times in a day. I was uninstall and install many times.

Regards,

Sachin

Hello, Firefox stop working all tab. It has no response no any website work also I was refresh then no any change so I need to close browser. When I was open firefox again I got message firefox already running. After opening Task manager firefox process is there but many times I was try to kill but firefox can't kill after I need to only hard reboot. It happen many times in a day. I was uninstall and install many times. Regards, Sachin

Additional System Details

Installed Plug-ins

  • Shockwave Flash 19.0 r0
  • Adobe PDF Plug-In For Firefox and Netscape

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.2; rv:23.0) Gecko/20100101 Firefox/23.0

More Information

Question owner

Pls check attached while browser stop working.

Pls check attached while browser stop working.
FredMcD
  • Top 10 Contributor
4259 solutions 59631 answers

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?


Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia


Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Then in the reply box at the bottom of this page, do a right click in the box and select Paste. This will show us your system details. No Personal Information Is Collected.

Start '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in Safe Mode]''' {web Link} by holding down the '''<Shift><br> ''(Mac=Options)'' ''' key, and then starting Firefox. Is the problem still there? ----------- Start your '''Computer''' in safe mode with networking. Then start Firefox. Try '''Safe''' web sites. Is the problem still there? '''[http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting The Computer In Safe Mode;<br>Free Online Encyclopedia]''' ------------ Type '''about:support''' in the address bar and press '''Enter.''' Under the main banner, press the button; '''Copy Text To Clipboard.'''. Then in the reply box at the bottom of this page, do a right click in the box and select '''Paste.''' This will show us your system details. '''No Personal Information Is Collected.'''
cor-el
  • Top 10 Contributor
  • Moderator
17535 solutions 158559 answers

What security software do you have?

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) to see if that helps.

What security software do you have? Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) to see if that helps. *http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/ *http://www.7tutorials.com/4-ways-boot-safe-mode-windows-10