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منتدى الدعم

why does my search engine keep reverting to google?

Posted

I have deleted all search engines except yahoo. But now google will come up as my search engine and show up in the list of search engines. I do not want google. So how do I permanently get rid of google search engine.

I have deleted google several times. I have restored firefox to the default state several times. I have uninstalled firefox to get rid of google search, then rebooted my computer and reinstalled firefox from a new download. After trying all of this google keeps showing up as my search engine. Hope you can help me get rid of google. Thanks

I have deleted all search engines except yahoo. But now google will come up as my search engine and show up in the list of search engines. I do not want google. So how do I permanently get rid of google search engine. I have deleted google several times. I have restored firefox to the default state several times. I have uninstalled firefox to get rid of google search, then rebooted my computer and reinstalled firefox from a new download. After trying all of this google keeps showing up as my search engine. Hope you can help me get rid of google. Thanks

Chosen solution

When you change the search engine using the icon next to the search bar, that should "stick". Do you find that it changes randomly, or the next time you exit and restart Firefox, or notice any other pattern?

For issues that occur when exiting and restarting Firefox, see:

  • Consider whether you use any utility or security software (e.g., Advanced SystemCare) that have a feature such as "Surfing Protection", "Home Page Protection", etc. These features may undo your browser settings changes to protect you from unwanted changes -- and from yourself. Not always helpful...
Read this answer in context 2

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.07
  • Shockwave Flash 13.0 r0
  • 5.1.30214.0
  • Plug-in for detecting Nero Kwik Media.
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.01
  • A plugin to detect whether the Adobe Application Manager is installed on this machine.
  • Yahoo Application State Plugin version 1.0.0.7
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:29.0) Gecko/20100101 Firefox/29.0

More Information

FredMcD
  • Top 10 Contributor
4267 solutions 59840 answers

It could be the work of one of your add-ons, or even add / mal-ware. Look thru your add-ons list and make sure you know what each one is there for. Also, check the programs that are on your computer Windows > Start > Control Panel > Uninstall Programs. Go thru the list and use a web search to check any that you don't know what they are.

Troubleshoot Firefox Issues Caused By Malware

It could be the work of one of your add-ons, or even add / mal-ware. Look thru your add-ons list and make sure you know what each one is there for. Also, check the programs that are on your computer '''''Windows > Start > Control Panel > Uninstall Programs.''''' Go thru the list and use a web search to check any that you don't know what they are.<BR><BR> '''''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware Troubleshoot Firefox Issues Caused By Malware]'''''
jscher2000
  • Top 10 Contributor
8787 solutions 71865 answers

Chosen Solution

When you change the search engine using the icon next to the search bar, that should "stick". Do you find that it changes randomly, or the next time you exit and restart Firefox, or notice any other pattern?

For issues that occur when exiting and restarting Firefox, see:

  • Consider whether you use any utility or security software (e.g., Advanced SystemCare) that have a feature such as "Surfing Protection", "Home Page Protection", etc. These features may undo your browser settings changes to protect you from unwanted changes -- and from yourself. Not always helpful...
When you change the search engine using the icon next to the search bar, that should "stick". Do you find that it changes randomly, or the next time you exit and restart Firefox, or notice any other pattern? For issues that occur when exiting and restarting Firefox, see: * [[How to fix preferences that won't save]] * Consider whether you use any utility or security software (e.g., Advanced SystemCare) that have a feature such as "Surfing Protection", "Home Page Protection", etc. These features may undo your browser settings changes to protect you from unwanted changes -- and from yourself. Not always helpful...

Question owner

Thank you - I checked my Advanced System AutoCare Homepage Protection page and it did list my search engine as google. Hopefully this will fix the problem. Thanks again.

Thank you - I checked my Advanced System AutoCare Homepage Protection page and it did list my search engine as google. Hopefully this will fix the problem. Thanks again.

Modified by lee369

Question owner

Thank you for your help. I checked my Advanced System Autocare Homepage Protection and is showed my search engine as google. I changed it to Yahoo and hopefully that will correct the problem. Thank you again for all your help.

Thank you for your help. I checked my Advanced System Autocare Homepage Protection and is showed my search engine as google. I changed it to Yahoo and hopefully that will correct the problem. Thank you again for all your help.

Modified by lee369

jscher2000
  • Top 10 Contributor
8787 solutions 71865 answers

Hi Edward27821, it sounds as though you have a different issue and I suggest starting a new question with a full description of what is happening. You can use this link, and scroll down past the suggestions if they don't look relevant to continue with the form.

https://support.mozilla.org/questions/new/desktop/fix-problems

Hi Edward27821, it sounds as though you have a different issue and I suggest starting a new question with a full description of what is happening. You can use this link, and scroll down past the suggestions if they don't look relevant to continue with the form. https://support.mozilla.org/questions/new/desktop/fix-problems
FredMcD
  • Top 10 Contributor
4267 solutions 59840 answers

Download the Mozilla Search Reset {web link} This add-on is very simple: on installation, it backs up and then resets your search preferences and home page to their default values, and then uninstalls itself. This affects the search bar, URL bar searches, and the home page.

'''Download the [https://addons.mozilla.org/en-US/firefox/addon/searchreset/ Mozilla Search Reset]''' {web link} This add-on is very simple: on installation, it backs up and then resets your search preferences and home page to their default values, and then uninstalls itself. This affects the search bar, URL bar searches, and the home page.