Alle produkte Community Forum

Why doesn´t the new checklist widget (that apperas on a new tab) sync between my different computers?? As it is now, it is totaly useless. If i create a checklist on my homecomputer (logged in with my firefox account) it does not show up on my work computer (also logged in with my firefix account). Eveveything else is syncing fine, but not the widgets...

No matter what I do, sometimes, Firefox on my phone won't sync and it's driving me crazy to be honest. I don't know why it happens, it has no fixed schedule and it seems to go away on it's own in a seemingly random amount of time. In this instance, as I'm writing this I've been trying to sync with my PC for over an hour and it simply refuses to sync. I've tried restarting, force stoping , clearing cache.. Nothing. In the past I even tried reinstalling and for it to sync it took a while. I'm lost with this bug and it's been happening for a while now, I was hoping for a fix but so far it seems it hasn't come.

Please let me know if additional information is needed.

sync not working from: desktop to pixel 10 pro. desktop has folders and subfolders.

In addition sync not working from pixel 6 to desktop. pixel 6 is setup with folders and subfolders. There are approx 300 bookmarks

You can help by letting my sync be turned on so you can see I've only one device and quit asking me to keep signing in a device already signed in . Then you might not be confused about how many devices I'm actually using

Hello,

I have been using the same Firefox Account with Firefox Sync for several years.

I always reinstall Windows using a full disk format, and I have done this many times over the years. I have never signed out of my Firefox Account before reinstalling Windows, and Firefox Sync has always restored all my passwords, bookmarks, history and other synced data without any issues.

This time, after performing the same clean Windows installation and installing Firefox again, I signed into the same Firefox Account using the correct email address and two-factor authentication (Authenticator app).

I have verified that:

I am signed into the correct Firefox Account. Two-factor authentication works correctly. Firefox Sync is enabled for Passwords, Bookmarks, History, Tabs, Add-ons and Settings. Only the two new passwords I created after reinstalling Windows are present. All previously synced passwords, bookmarks, history, tabs and other data are missing. My Mozilla Account now shows only the new device. The previous computer is no longer listed.

I also checked the Firefox Sync log. It contains entries such as:

No metadata record Fresh start Wiping server data

Since I have successfully restored my Firefox data after many previous clean Windows installations using this same Firefox Account, this behavior is unexpected.

Could you please check whether my Firefox Sync storage still existed before this device connected, or whether it had already been reset or become empty?

Is there any possibility that my previous Sync data can still be recovered from the server?

Thank you for your time and assistance.

FF 152.02 Android 16 Pixel 6

FF has stopped synced. Doesn't respond at all to "Sync now".

Already tried: Signing out/in Clearing cache Uninstalling/reinstalling

Another oddity: when I sign in, I get FOUR "New sign-in" emails.

Ideas, anyone?

Thank you!

Steve

Moderator note: Moved from the Firefox Desktop forum to the Firefox for Android forum.

this is my back-up laptop, which until recently synced perfectly with the main one. now all bookmarks are missing, and I cannot understand what is happening the background.

pixel 6 bookmarks are not syncing to desktop. I am signed in on both the pixel and desktop. Have used the QR code. Tried several times after rebooting both the phone and desktop. I have folders and subfolders set up on the pixel 6 for several hundred bookmarks.

With Firefox Android on my tablet, bookmarks are not syncing that i see when logged into my Firefox account on other devices. I tried logging out and in to my Firefox accont and also unchecking and checking the "sync bookmarks" box. Firefox Android says "bookmarks are now synced". But they aren't!

Need help please to fix this problem: Firefox does not open QR codes on my iPhone. On my phone, the toggle for Scan QR codes is turned on. I open the camera on my phone, point it to a QR code on my laptop screen, Firefox on my phone opens in a new screen -- but nothing happens. What is missing? Thanks for helping me.

For years, I've been using FF on desktop (Linux), tablet (Android) and phone (Android - Samsung S24+). Sync has never been a problem until two weeks ago when FF on the phone has either refused to sync when I tapped the command, or hasn't synced for many hours or sometimes days (which is why I tried to do it manually). So, I signed out of my FF account on all 3 devices and then signed back in. The desktop computer and tablet are syncing normally, but the phone still won't sync. When I tap the 3-dot menu on the phone and then my name, it says the phone has NEVER been synced and tapping the sync command does nothing. Under "Choose what to sync", all options are checked, but greyed out. Can't change them, in other words. When I access bookmarks on the phone, it properly shows what was there before the last sync. The phone is running FF version 150.0 Build 2016155439

Help!

So I just switched OS on my desktop, and had to log into Firefox all over again for the first time in a bit, and it turns out that for some reason my saved passwords arent synchronising with my whats saved on my phone? In the past my experience have been that if I ask firefox to save my password on one device it remembers it on all my devices. Is this not the case? Is there something I need to do to manually synchronise?

Hello,

I've always used Firefox, and have had whichever Macbook and Android devices I've had synced for years. I recently got a newer phone, had an issue, returned it and got the same model. Since getting the new phone, Firefox not only takes hours to properly sync to be able to even see my Macbook's tabs, but I can't even send myself links from Macbook to my Android phone. Password and bookmark syncing is also spotty. I've tried signing out, made sure these are the only two devices on my account, and I've uninstalled and reinstalled. It's been this way through many updates for both my device and Firefox. I use both devices interchangeablely and it's critical enough to me that I may switch to a different browser. Any help would be appreciated.

Firefox desktop saved logins not appearing on android. Sync enabled on both devices yesterday. Previously worked fine, kinda frustrating having to manually re enter everything.

Firefox is disconnecting my account every time i restart the browser. I've made sure it's not set to clear data when restarting. I found a support forum post for mac where they weren't installing it and were running it from the dmg, but i'm using the firefox that was installed during cachy installation, which firefox gives /usr/bin/firefox, when runnign it from terminal (or anywhere) the command in btop is /usr/lib/firefox/firefox. its really frustrating because i lose my session data, have to log back in again, have to redownload all my extensions, ahve to reconfigure all my extensions every time the browser restarts

I'm on CachyOS on COSMIC de with a btrfs file system. I've tried uninstalling and reinstalling firefox. I've tried making a new profile. I really don't want to use a different browser, but this isn't functional.

I'm new to using Firefox and it's already to difficult to start to use.having trouble with sync and setting up my usernames for the apps l use. im lost pls help. I wanted privacy so l switched from Google to Firefox!!!!

Hello,

I actually noticed earlier that, on Android, Firefox was saying the last sync was 11 hours ago. I tried to sync but it didn't do anything, as if the button wasn't there at all. I tried restarting my phone, disconnecting firefox on my phone from my computer, disconnecting firefox on my computer from my phone and all these things did was that, now, it says it had never sync.

I'm a bit lost, I didn't find any solution for that.