Thunderbird Community Forum

This is a new thing. The 2 devices (laptop and Kindle) have always synced my Outlook emails. New today. Can be fixed I'm sure but don't know where to start. Thanks!

Recently my HP PC crashed, and since had its old hard drive updated to a new solid state drive. Basically I am lead to believe is was a problem caused by a security update from Microsoft. My old system was Windows 10, now updated to 11. A copy was taken of the old drive and I was advised that all of the apps etc could be accessed from a folder on my desk top. Not really the case at all. In the mean time I have manually added back all the apps etc that I would have been using. OK, my question is, I have downloaded the email account and set it up OK. Is there any way all of my old stored emails and folders can be restored and copied to my new OS. If not, I can survive. Probabley a good idea to loose some of the old data. Thanks in advance

My computer was hacked a month ago, well... I got phished when I was sent an email that looked like it came from a client, it was a bit premature to receive a file from her but... it was very late, I wasn't at my best, and there it is. I always thought I was savvy. So. I did catch it in time to save my Google account and they didn't succeed in getting at any money, did lose my longtime alt-email address. My computer tech was able to restore most of Thunderbird, except for all my client information (18 years' worth), which I theorize is because the bad file was filtered into my client folders so those 2 main/many subs were deleted (or it could be because those client folders and a couple others missing were near the bottom of the folder tree and the tech guy's backup program failed at that point, he did try again but no luck). Fortunately I still keep a paper schedule so I was able to figure out who to talk to, and the autofill feature of TB was able to give me most of the emails I needed. [I have since learned about and have moved my Profile into my Documents in a separate folder so that my cloud backup picks it up every day (idrive). I really think it should be a LOT LOT easier to find and utilize the information on the Profile because EVERYONE should be backing that up every day, and the best way is to automate it. [My tech guy (re)installed Windows 11 Pro, I had Home by preference, have a tutorial from a trusted source about going back to Home without losing anything, because I do not need or want the architecture of Pro. But not doing that until I get my computer stabilized.]

All that said, to get to the point. When I collect email in TB (I have a gmail account using POP into TB as I do not like syncing and use TB to track), I usually have more than 200 emails at a time before I d/l into TB. Several times each d/l session, I get the following error message (header is cut off, it just contained my email address):

<<Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox.>>

I have write privileges and there is plenty of disk space. I press OK and the d/l continues for a few more emails and then stops. I then press F5 again to start d/l again. Several times a session. There is no information about which folder isn't there or what is missing or causing the error.

It appears to me that the filters are telling TB to filter into a now-nonexistent folder. I did reconstruct my client folders, but plenty of room for error there I imagine (I use QuickFolders and that actually told me which of the visible tabs no longer existed). My old laptop died in the process of all this so no longer have another version of TB as a guide. I have 367 filters (been using TB since Eudora went away), but they are only searchable by name of filter, not by possibly now-missing folders.

1. I assume that this error only means the email isn't filtered, it doesn't mean it has been deleted or anything. yes? Or am I totally wrong about the meaning of this error message, and if so, please help! 2. What can I do to fix the error? With 367 filters, it would be nice if there were some way I could figure out a way to know which filter is failing, if indeed this is a filter problem?

Thank you for any input about this. I have tried and tried to figure this out.

All best wishes, --Victoria

I have used Thunderbird for years. Suddenly it asks for my email account password every time I send an email message. What is the problem? The passwords for my email accounts have always been stored in my configuration and it never asked for them. Very annoying.

Google sent notice that my password had been compromised, so I changed it. When I went back to Thunderbird to open email I got a popup to change my password, when I clicked NEXT I got a Message that said, "The server cannot process the request because it is malformed. It should not be retried. That’s all we know." Then I got an email through the Gmail website providing me an authorization code, but I have no idea where to enter that code. I've been working on this issue for a few days now and am in a Catch-22 situation with no idea how to proceed. Below are screenshots of the responses I've gotten so far. Suggestions???

Recently (last three days) I have been getting many, many repeated popups with the heading "Login to server pop.mindspring.com failed" then below in popup options:

 RETRY      ENTER NEW PASSWORD     Cancel

I click RETRY After 1-3 of these in succession, the email arrives.

What's the problem?

"connection to server pop.mail.yahoo.com timed out" I have been getting this message in the activity manager for about a week now. When I click get messages, it says down loading message 1 of 1, but nothing happens.

I have been using Thunderbird for many years as my email application, and have been using it with all of my email addresses such as from Yahoo (cporter571@yahoo.ca), Gmail (christopherporter04@gmail.com), and Outlook (cgporter57@outlook.com). I have recently noticed that my Yahoo mail was not being synchronized properly. Most of my Yahoo emails were not being downloaded. I have deleted and added the account into Thunderbird several times. I have been using POP3 settings, but tried changing to IMAP settings but that did not work. I then changed my email password with my ISP, and updated Thunderbird but that did not work. Only a few from my ISP such as when I changed my password, or enabled a Passkey. Emails from subscription lists or family members are not being downloaded. I have added two images: One shows that only some emails are being displayed in Thunderbird, and the other shows that there are emails on the Yahoo site. Any assistance would be appreciated. Thank you. Christopher Porter OTTAWA, Canada

My wife has been using Thunderbird successfully for many years (and we also donate to Mozilla from time to time) - she's been using her email account ([edited] @frontier.com) for at least 15 years, even after it was transferred over to the Yahoo email server a couple of years ago. Also, she has Windows 11.

Just in the last week, she has experienced serious problems (messages duplicating themselves over & over, & then not being to get any more new email at all (last email she got was on June 28th).

We've upgraded to the latest version of Thunderbird, & I even completely uninstalled & re-installed Thunderbird. I'm at the end of my knowledge & tried everything I know. I'd even be willing to pay for someone's services if we can get these problems fixed.

Thanks in advance - my name is Peter Ryall (cell #[edited]) and my email is [edited] @gmail.com, since she's not able to get new email right now.

/edited emails and phone# from public community support forum.

is there any way old emails can be retreived after deleting them to the bin. I thought sending them to the bin folder still retained them in archive status, but trying to look back more than the 3 months current in & out boxes They don't appear to be there

I believe someone got a hold of my email please help recover my account. It keeps crashing in not backing up. Thanks to who it my concern I'm losing a lot of data.

On upgrade to 152.0, a pop-up asked for options I have not seen before. I cannot find info about what the net.thunderbird option is, nor why I would or would not want to click it? Any help out there?

Thanks!

Subject: Thunderbird 152 – IMAP Junk messages are not automatically moved to Spam (T-Online IMAP) I am using Thunderbird 152 on Windows 11 with a Deutsche Telekom (T-Online) IMAP account. Problem When I manually mark a message as Junk (toolbar button, context menu or Junk column), the message briefly disappears from the Inbox and immediately reappears. It is marked as Junk, but it is not moved to the Spam folder. If I disable the option "Move new junk messages to:", the message remains in the Inbox and is marked as Junk, without the brief disappearance. Manual Move to → Spam always works correctly. Environment • Windows 11 • Thunderbird 152 • T-Online IMAP • ESET Internet Security • Only one Spam folder exists on the T-Online server. Troubleshooting already performed • Created a completely new IMAP account. • Verified Junk settings. • Verified the Spam folder path: imap://...@secureimap.t-online.de/Spam • Manual move to Spam works correctly. • Rebuilt the folder cache. • Recreated folderTree/folder cache files. • Performed IMAP resynchronization. • Tested with ESET mail protection enabled and disabled (no change). • Checked profile configuration. • Verified that the IMAP server directory setting does not change the behaviour. Additional observation The profile contains two IMAP cache directories: • secureimap.t-online.de • secureimap.t-online-1.de The current IMAP directory does not contain local Spam/Junk cache files, while the old "-1" directory still contains: • Spam • Spam.msf • Junk • Junk.msf Thunderbird also displays a greyed-out, inaccessible Spam/Junk folder which cannot be selected, subscribed or removed. Question Is this a known issue in Thunderbird 152 related to IMAP Junk handling or old IMAP cache migration after changing an account from POP to IMAP? If not, which log or additional information would help identify the cause?

PS: The POP account worked correctly before the migration to IMAP. The problem started only after switching from POP to IMAP. Rudolf.weinzierl-landshut@t-online.de

Hello dear forum Here are the details: Account type: Microsoft Exchange (via OWL) Antivirus software and firewall used: Bitdefender I have the following problem: I copied the mbox files from the active account (profile) to Local Folders (as described in some forums), both with and without *.msf files (seems this makes no difference to the problem). Then I start Thunderbird, and all folders and subfolders appear in Local Folders. However, when I go into one of these copied folders or subfolders, it only displays a single email. The copied folder is the same size as the original, but no other emails are displayed, and this is repeated in every subfolder. I employed the repair function with no result. The import/export tool NG only copies half of the emails. The total is 4.25 GB. I can only copy the emails manually via copy/paste, but this is very error-prone and takes a very long time. Has anyone had experience copying mbox files and managed to do it successfully? I would be very grateful for any advice.

I recently upgraded to version 115.10.1 and it is driving me utterly insane. It repeatedly turns on threading. I turn it off for a folder, next time I log in it's on again. I turn it off in a folder and copy that setting to all other folders, but it turns itself on again. Others say turn it off in Settings/Appearance. But I don't seem to have Settings/Appearance.

How do I stop this? Or is there a way to find out what version I was originally running and go back to that. I hadn't upgraded for a good while but my old version was much better. This one is also really slow and I hate the tiny text.

New W11 Pro pc, so new installation of Thunderbird. All profiles and folders moved over ok, but the Bin folder is an issue (main Gmail account IMAP). In my previous Tbird installation, I was able to right click the Bin folder, and be given the option of emptying said folder. Not now. The Spam folder does have the Empty option. Pics illustrate the folder list, what happens when I right click the Bin folder, and what happens when I right click the Spam folder, which does have the 'Empty Spam' option. I can highlight the messages in the Bin folder and delete them that way, but the right click option is shorter, easier... The only item I can find in the Thunderbird help pages tell me to delete the Trash and Trash msf folders in the profile - tried this twice, with no difference. It's a little frustrating... Any help would be welcomed, I guess I'm missing something really simple...