Firefox Community Forum

i deleted the document file in drive c and the app data by mistake, Im sure the syn was on for more than i can remember and even a few days ago i did the syn again, after the reboot i signed in and did the syn ,there was nothing at all please help me

Hi there, My laptop undertook an update for Firefox and I have just discovered that all of my bookmarks have disappeared and I cannot find anyway to restore these. My laptop cannot access any profile, I have followed advice in other posts, but I cannot find access to this data. I have lost all my Masters Degree bookmarks and my BSc, which I need access to asap to continue. Can you please advise on how I can get these back?

I have checked my mobile Firefox and it still has access to these bookmarks but there is no way for me to export these files out of my mobile. I am worried about undertaking a sync (although it says it has) in case it deletes all of these bookmarks.

Your help is greatly appreciated.

So I reformatted my hard drive and everytime I finish I reinstall Firefox. I have an account where I log in and it put me back where I left off with all my past bookmarks that I saved. Ive been doing this for 10 years but today not sure whats going on but when I logged if all my stuff has disappeared. Please help or contact Mozilla regarding this. I cant understand why one cant directly speak to the ones who developed this browser. Quite frustrating

AL