Firefox Community Forum

With Firefox 151.0.4 on Linux Mint I can login to https://www.ftb.ca.gov/myftb/index.asp with username and password, then I get the message: "You may have pressed the back button, refreshed during login, opened too many login dialogs, or there is some issue with cookies, since we couldn't find your session. Try logging in again from the application and if the problem persists please contact the administrator. " . Accessing FTB with Chrome works.

I'm using Windows 11 152.0.4 Firefox version I'm in Australia

I am using Firefox’s new built‑in VPN (not the standalone Mozilla VPN app). When I switch between USA, UK, or Germany, the browser successfully routes traffic through those regions even though the VPN icon remains grey. However, when I select Canada, Firefox appears to accept the region change but no websites load at all. The browser becomes effectively offline.

The following error appears in the console:

Code SearchSuggestionController found an unexpected string value: HTTP error 2

1. dedupeAndReturnResults moz-src:///toolkit/components/search/SearchSuggestionController.sys.mjs:639

fetch moz-src:///toolkit/components/search/SearchSuggestionController.sys.mjs:36 Troubleshooting already attempted:

Disabled DNS-over-HTTPS

Cleared DNS and HTTP caches

Tested in Private Window

Tested in Troubleshoot Mode (Safe Mode)

Restarted Firefox

Switched between multiple regions

Confirmed that USA, UK, and Germany work normally

Only Canada fails consistently

None of these steps resolved the issue.

Expected behaviour: Canada region should function like the other regions and allow normal browsing.

Actual behaviour: Selecting Canada results in:

Blank pages

No network activity

SearchSuggestionController errors

Browser appears offline

Other regions continue to work normally

Conclusion: This appears to be a server-side failure or misconfiguration in the Canada proxy endpoint used by Firefox’s built‑in VPN. The issue is reproducible and persists across troubleshooting modes.

Please investigate the Canada endpoint for the built‑in VPN.

My tabs crash all the time. Sometimes it'll go a while without crashing, other times it's literally every two seconds. Particularly if I'm doing anything that doesn't autosave. Thanks. Sometimes it's just whatever tab I'm on (or occasionally I'll click on one I've had open in the background only to discover it crashed at some point, other times (and not infrequently!) it crashes the entire browser. Sometimes when it does that, it also logs me out of everything for no particular reason as a little sadistic cherry on top. The passwords are still saved I'm just logged out of EVERYTHING. A few times, it seemed to have made my bookmarks go away, but force-stopping it and re-entering made them reappear, so they weren't deleted. I don't know what's going on but I'm at my wit's end. The crash reports mostly just say EXCEPTION_ACCESS_VIOLATION_WRITE (I haven't checked every single one individually since there's too many, but the ones I've clicked on all say that as far as I recall). If this keeps up I'm going to have to switch browsers or something because I'm actually losing it.

In navigation bar near the top of my home page, the Home Page widget is missing after a hack was corrected by a technician. i want to restore that Home Page widget to its original place in the left-hand section of the bar. So that even if I am in a different program or app--such as my email Inbox--I can toggle to my Home Page by clicking on the Home Page widget. How can i do that? i'm running Windows 11 and a Firefox browser.

I'm running Firefox under Ubuntu, Ubuntu is using Wayland which replaced X11.

Firefox's User Agent string still refers to X11, this does not cause me any problem but I'm curious.

I realise some websites might be expecting to see "X11" and could get upset if presented with "Wayland" instead but in various walks of life telling the truth is often the best policy.

about:support in Firefox shows me:

User Agent Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:152.0) Gecko/20100101 Firefox/152.0 Window Protocol wayland

So I got a new PC, and installed Firefox on it. When I try to log into my account on there it goes to the loading page that shows the Mozilla logo and below it says "is verifying your browser..." with a spinning loading ring. The problem is that it won't do anything else but this. I have tried Refreshing Firefox, going into Troubleshooting mode, and just waiting. But after all of that, it is still stuck on the loading page described above. Nothing is happening but the loading ring forever spinning. I can not sign into my account at all because I can't even get to the page to do so.

How do I fix this?? I really need all of my stuff on this new computer. (I'm writing this question from my old computer since I can't even log into the Support because of the same issue)

All other credit cards, banks, finance, etc. accounts sign on fine. I deleted my "saved" Chase sign on in "tools" and tried setting up the Chase account from scratch but it didn't have any result. Running W-10 with latest updates. Called Chase and was not comfortable with their response. Since it's a long holiday weekend (4th July) I will call them again on Monday to see if I can get someone else with more knowledge at Chase support. Any help from you guys would be appreciated. Thanks in advance.

I downloaded Firefox today and saw there was a VPN option but it is not working. It asks me to sign in and per the instructions the clickable icon at the top should now have an option to enable but it just asks me to sign in again. I am from Canada and it says my region is available for this program.

Good afternoon!

Translation (AI) is not working. There is no pop-up window, no icon in the address bar. I made the settings according to the instructions, reinstalled Firefox (152.0.4 (64-bit)).

Can you tell me how to fix the situation?

PS: I have attached screenshots.

i have been with Firefox since it started and now you have changed it to the pint where i am leaving it . i want my original profile i do not want any old profiles where i lose everything like bookmarks and everything i have added extensions you forced me to leave to leave unless i can keep the old profile always see you Firefox you have just forced me to go to chrome thanks a lot unless i can keep the old profile original prpofile and still update the versions as need ed other wise good bye to you

i want to kepp my original profile as the new ones ccreate more problems as i lose everything i have and have to start from new can i keep my old profile as i am not liking the new irefox perhaps others do i do not please

do you want to lose your original people cause that is what you have done you have lost me i am able to try and keep tthe original profile but for how long with the new foi irefox i have lost all my password my extentions book marks and al ihave put there it is horrible and i am sure i am not he only one complaining about it I HATE THE NEWEST VERSION

I have a new xfinity account with XB7 gateway. All of my devices are connected and operational. Attempts to use Fire Fox and most other browsers to access the internet are blocked with the following notification: "Your connection isn't private. Attackers may be trying to steal your information from www.firefox.com (for example passwords, messages, or credit cards). NET::ERR_CERT_COMMON_NAME_INVALID. This same message shows up with attempts to open browsers from bing, google, etc. However Wikipedia opens with no error notification.

Hello!

'I have the menu bar enabled-

When I go to "History", the settings

Restore Previous 'Session Recently Closed Tabs Recently Closed Windows

are greyed out.

I want my tabs back!

Regards,

Per Gunnarsson