Firefox Community Forum

Hi! I've received an email informing about my upcoming VPN subscription reneval. But when I went to my subscriptions page I can only see "You have no active subscriptions" message. Does it mean that my subscription is cancelled and the email message is wrong?

I have Firefox 15.3.0.1 on two computers. One one, when I go to about:config, there is a search bar with an option to "Show only modified preferences." On the other computer this search bar is missing. How can I make it display on the second computer?

Recently everytime I open a page in Firefox I get the message "Open the be link?" "You'll need to choose an application. Before this I got another dialogue box asking me to open the System Handler, but I managed to get rid of that to be left with this new dialogue box. Very frustrating as it interrupts the use of Firefox. Chris

I’ve had the Firefox app on my iPhone 15 and have used it many times as the search engine. I noticed now when I try to use it as a search engine it seems to be hijacked by DuckDuckGo as that is the search engine. Past searches would give me a Shortcuts to where I wanted to go but now all that’s gone. Trying to download it again it will not download

I've enabled the FireFox VPN in my browser, but it's annoying because I have to turn on the VPN every time I start FireFox! Why does the VPN not start automatically? I've searched all the options, but there doesn't seem to be one to fix this problem.

Hello all, I have FF 152.0.6 in use on Fedora 43 xfce Qubes OS VMs. The only issue I have encountered is when I try to load the web UI for Proxmox Datacenter Manager. As soon as I log in to the web UI Firefox vanishes. I have tried this in troubleshooting mode with the same results. I can open the same web UI in a Debian 13 Qube and it works perfectly. The FF version there is v.140.13.0esr. These are simply the default versions that come with Qubes 4.3 templates. I can also access the web UI in the original Fedora Qube with Chromium browser with no crash. I have also tried a different Fedora qube with the same failure result as the original.

I can use Chromium but would prefer a streamlined experience with just one browser. I thank all of you in advance any thoughts or suggestions. I am a long time Firefox and Mozilla user.

Have a great day. SS

I'm experiencing an intermittent issue with Firefox and I'm trying to figure out what might be causing it.

Occasionally, Firefox stops loading pages in new tabs. If I open a new tab and try to navigate to any website, it won't load, it'll state "waiting for www.[anywebsite].com" forever. However, if I use a tab that was already open before the issue started, I can still navigate to different websites from that tab without any problems.

The only reliable fix I've found is to completely close Firefox and start it again.

One strange thing I've noticed is that, sometimes while this issue is happening, if I put my laptop to sleep and then wake it up again, Firefox starts working normally, including in new tabs, without needing to restart the browser. But this isn't a something that works everytime.

I've already gone through the troubleshooting steps in the Mozilla Support article "Firefox can't load websites but other browsers can", but none of the suggested solutions resolved the issue.

I also tried disabling all my extensions, one by one, but the problem still occurs.

Has anyone seen this behavior before or knows what could cause it?

Additional information:

Firefox version: 152.0.2 (64-bit) (currently shows an available update requiring a restart, but it never seems to update even when enforced restarting) Operating system: Windows 1p Pro Version 10.0.18363 Build 18363

I'd appreciate any answers

When I. Save an HTML page and use "save as" + "all files"

it always would open up the HTML and a New folder with the files. This suddenly has disappeared and I am not sure why.

I'm not sure what update it was but, new system so I had to go into setting and set things how I like. I cant remove options from additional search engines in settings. This used to be a normal feature. It is no longer one. I want to know how to remove them. Not just disable them, it is not the same. It's fine, If I have to manually recompile the browser to get this done. I just don't want them there. On version 155.0a1 on Arch Linux.

Any constructive help would be greatly appreciated.

I can't download some pdfs, notably my bank statements. I CAN download some pdfs. Eg, I can download my car manual (although it's a process of downloading it to my Google Drive). However, trying to download my bank statements, Firefox gives me no options at all, and, indeed, I get an error message. Yet I CAN download my bank statements using Google Chrome! I've carefully checked all my Firefox settings, but nothing seems to address this problem. I've spoken to my bank, and they don't know why I can't download them either. When I try to download the statements, I get a screen saying it can't give me a 'Preview' (see attached screenshot), but there's a 'Download button. When I click that I get a white screen with the 'error' message:

"No API key found in request. request_id: d52e0732a3d10a75b1ec58534845c15c"

(2nd attached screenshot.)

I have asked about this before on this forum, but to no avail.

My question is how do I temporarily remove my bookmarks. I have many bookmarks, hundreds, and I want to disable them temporarily for a few days so they can't be seen by another person using my computer. How can I disable them, but then make them all reappear a few days later? Can someone help? Appreciate the help. Thank you.

Summary

When using the Spotify Web Player in Firefox, Bluetooth audio devices disconnect whenever the playback position changes (automatic track transition or manual seek). The issue does not occur in Google Chrome or other media applications.

Environment Firefox Version: 153.0.1 (64-bit, Release) Operating System: Windows 11 Home 25H2 (Build 26200) Laptop: Lenovo ThinkPad E14 Gen 5 (AMD Ryzen 5 7530U) Audio Backend: WASAPI Graphics: WebRender Bluetooth Device Tested:

• Google Nest Mini (Bluetooth mode)
• boAt Stone 1010 (same behavior)

Problem Description Spotify Web Player starts playing normally through a Bluetooth audio device.

However, whenever:

• the current song automatically changes to the next track, or
• I manually seek within a song (forward or backward), or
• I manually switch to another track,

the following happens: 1. Spotify continues playing (the progress timer keeps increasing). 2. No audio is heard after the track transition or seek. 3. The Bluetooth device remains connected for approximately 15–18 seconds without receiving audio. 4. After about 15–18 seconds, the Bluetooth device disconnects automatically from Windows.

The Bluetooth disconnection appears to be a consequence of Firefox no longer sending audio after the media transition.

Expected Behavior Audio should continue immediately after:

• automatic track changes,
• manual seeking,
• or switching tracks,

without interrupting the Bluetooth audio stream or disconnecting the Bluetooth device.

Actual Behavior

• Spotify playback timer continues.
• No audio is produced.
• Bluetooth audio stream becomes silent.
• Approximately 15–18 seconds later, the Bluetooth device disconnects.

What I Tested Works correctly

• Spotify Web Player in Google Chrome
• VLC Media Player
• General Windows audio playback

Fails consistently

• Spotify Web Player and youTube web in Firefox 153.0.1

The issue is reproducible with multiple Bluetooth audio devices, indicating it is not specific to a single speaker or headset.

Additional Observations

• Opening other Firefox tabs or using other applications does not disconnect Bluetooth.
• The issue only occurs when Spotify and YouTube changes its audio stream (track transition or seeking).
• Bluetooth remains stable while audio is continuously playing.
• The disconnect only occurs after Firefox stops outputting audio during a track change.

Firefox Information

• Audio Backend: WASAPI
• Graphics Compositing: WebRender
• Hardware acceleration available
• No crashes reported

Steps to Reproduce 1. Connect a Bluetooth speaker or headset to Windows. 2. Open Firefox. 3. Open Spotify Web Player. 4. Start playing music. 5. Wait for the next song to start automatically, or manually seek forward/backward or switch tracks. 6. Observe that audio disappears immediately. 7. After approximately 15–18 seconds, the Bluetooth device disconnects automatically.

Frequency 100% reproducible on my system.

Hello, I would like to suggest adding an option to open dragged links into Firefox window as new tab. At the moment it can be done through dragging link onto tab bar in between tabs, but due to small space, this can easily result in dragging link onto page tab.

Currently, when dragging link onto opened page, it will change the current page instead of opening new tab, which can result in loss of data or important information.

I think it would be safer to have this behavior as default or at least an option to set it active.

In below thread, there's an example of currently only way to open link in new tab. https://support.mozilla.org/en-US/questions/972343

I just wanted to make sure my vpn will work on keeping all my information protected so I don't get hacked and have my personal information all over the dark web thank you for looking into this for me