Firefox Community Forum

I am reporting a technical issue regarding the built-in Firefox VPN feature. It was fully functional in my location (Czechia) until June 15, 2026, but it suddenly disappeared from my toolbar and customization menu on June 16, 2026.

Despite following the troubleshooting steps provided in the official help article "Unable to find the built-in VPN in Firefox," the feature remains unavailable.

Here is a summary of the diagnostic steps I have already performed:

- Data Collection settings: Confirmed that "Allow Firefox to improve features, performance, and stability between updates" is enabled.

- About:studies: I have checked my active studies as shown in image_464983.png. There is no "VPN - MVP Beta Holdback" study listed that would explain the removal of the feature.

- About:policies: The Enterprise policy service is inactive, and there are no restrictions blocking IPProtectionAvailable.

- Account management: I have signed out of my Mozilla account and signed back in, but the VPN icon did not reappear.

- Installation: I have performed a clean reinstallation of Firefox, which did not resolve the issue.

I have also checked the toolbar customization menu and the overflow menu, but the VPN icon is not available.

Since this feature was working perfectly until yesterday, could you please investigate if my account profile has been excluded from the current rollout or if there is a regional issue affecting users in the Czech Republic?

I have attached my about:studies screenshot (Screenshot_about_studies.png) for your reference.

The new Firefox built-in VPN, rolled out to Australia this week, is not redirecting to the chosen country location.

Despite selecting either US or UK in the country list, websites are still identifying me as located in Australia.

For example, despite VPN being on and US selected, cunard.com still redirects me to my home location of Australia (see https://www.cunard.com/en-au in address bar). Screenshot attached. Other websites similar.

Hello, I am experiencing an issue where the built-in Firefox VPN feature has completely disappeared from my browser interface. I cannot see the icon on the toolbar, and the feature is not active. Could you please clarify if this feature has been geo-restricted or temporarily disabled for certain regions, or if there is another hidden preference I need to modify to restore it? Thank you for your assistance.

i want to try the new vpn option, but i cant see the vpn option in the costumize toolbar options. the help page directing there, but the option itself is not there.

The Firefox built-in VPN button disappears from my toolbar as well as from my customized toolbar options.

I wonder what is happening and I would like to recover it.

Location: France

Hello all,

I am currently testing the new VPN feature in Firefox. I Is noticed that Firefox always starts with this integrated VPN being off. I searched but I didn't find any way to have it always on when launching VPN. Is that possible?

Thanks!

Hello Everyone,

I now do have the VPN button on my toolbar but when I click on "Turn On VPN" nothing happens. I am logged in in my Firefox profile through the VPN settings under Privacy and Security.

I am on Mac OS 15.7.7, Firefox 151.0.1.

Why am I not able to turn on the VPN?

Thank you.

ive been testing out the VPN to see what all it can do but the data never seems to go down, which....im not complaining about xD but i also dont wanna get stuck with a big bill. has anyone else experienced this?

I was not given a VPN setup on restarting Firefox, and have no VPN icon in my toolbar. I have tried using customise toolbar, but there is no VPN icon to add back. Version 150.0, automatically opened to "What's New in Firefox 150" on starting Firefox, just without a new VPN icon. Thanks

I wanted to use the Firefox browser VPN to check what the price of a certain Patreon subscription is in another country, but when the VPN is on, the website still correctly identifies my current location and shows me the price in my current country's currency. Is this a limitation of the VPN, or did I not set it up correctly?

I don't know how or why but apparently Mozilla VPN has been installed on my computer. I don't think I ever requested it as I have Express VPN and I never subscribed to it. I've attached a screenshot and I don't know what else this could mean (note: I am technologically challenged). I didn't have my Express VPN turned on at the time I took this picture.

Hello,

I'm using version 151.0.1 (64-bit) in France. I don't see the VPN configuration prompt in the top-right corner of my Firefox toolbar, nor do I see the VPN icon in the toolbar… What should I do, please?

Thank you in advance for your help

I wanted to reactivate the integrated vpn. The help side says to do it from the Customize Toolbar side. But there is no symbol of the integrated vpn in the list there. (integrated vpn is available here, I got it on my other computer).

How can I reactivate it otherwise?