Kukhonjiswa imibuzo ethegiwe:

I am missing a folder under Local Folders. How do I restore it from the saved backup file

I have saved my selected emails in different folders under Local Folder based on the subject of the email. Now I do not see one such folder where I had saved several emai… (funda kabanzi)

I have saved my selected emails in different folders under Local Folder based on the subject of the email. Now I do not see one such folder where I had saved several emails for that particular subject/topic. Need step-by-step to restore that FOLDER from C:\users\myname\AppData\ ???

My issue described may not be Accessibility I chose in Topic above as that was the closest to match. Basically I am missing that Folder as I might have accidentally deleted from the current file that displays when I click open Thunderbird Mail.

Open

Thank you.

Thank you David and Lin. I'm sorry that I have sent too many posts about the same issue. I tried and finally it turned on the "saved Passwords" button.

Open

How do I turn on "Show Password" button?

It has been going on for two days. I tried restarting in troubleshoot mode and it didn't turn on the "Show Password" button. The version of thunderbird I'm using is Moz… (funda kabanzi)

It has been going on for two days. I tried restarting in troubleshoot mode and it didn't turn on the "Show Password" button. The version of thunderbird I'm using is Mozilla Thunderbird.

Open

'Local folders' no longer appears in the side bar (Mac).

After I migrated everything to a different computer, 'Local folders' no longer appears in the side bar, so I cannot archive messages locally. Can some kind person please… (funda kabanzi)

After I migrated everything to a different computer, 'Local folders' no longer appears in the side bar, so I cannot archive messages locally.

Can some kind person please help me to reinstate it?

Kusonjululiwe 3

adding earthlink email account

Is Thunderbird not compatible with Earthlink email? I can't seem to get my account added. All of the information is directly from my earthlink account set up information … (funda kabanzi)

Is Thunderbird not compatible with Earthlink email? I can't seem to get my account added. All of the information is directly from my earthlink account set up information but I just get messages saying the configuration is wrong or password etc. I have checked and rechecked, reset the password multiple times so it is definitely the right password yet it fails to connect. if it simply can't be added I get it and will move on but I have no issue setting it up to other accounts so I just want to be sure I am doing it right and that it is in fact compatible. thanks for any help.

Open 2

Indexing hangs - any way to fix?

Search in Thunderbird has never worked reliably for me. I've deleted and rebuilt GloDa, and am now monitoring indexing progress in the Activity Manager. After recently en… (funda kabanzi)

Search in Thunderbird has never worked reliably for me. I've deleted and rebuilt GloDa, and am now monitoring indexing progress in the Activity Manager.

After recently enabling indexing for a couple of additional folders, every time I start Thunderbird it seems to index a few emails (maybe 20 or 30 or so) then hangs, and the indexing progress stops.

My total number of messages in my entire Thunderbird profile, across every folder in all of the few email addresses I have, is a couple of thousand emails. We're not talking anything crazy here.

There are gigabytes of RAM available and hundreds of gigaabytes of free storage space on the local volume.

Any ideas?

Open 3

Unable to determine if mbox files input from Google Take Out are all automatically integrated into one email listing

Hello, I have been using Thunderbird only occasionally for backing up Google emails after which I delete the emails from Google. I am thinking of using Thunderbird perma… (funda kabanzi)

Hello,

I have been using Thunderbird only occasionally for backing up Google emails after which I delete the emails from Google. I am thinking of using Thunderbird permanently but there are things I'm not sure about.

1). Does Thunderbird automatically integrate Google Take Out mbox files automatically into one email list? When I start Thunderbird, I see files that I have uploaded to Thunderbird (on two occasions in the past and these were mbox files from Google Take Out) but these files are empty. (screenshot attached). When I select the "all mail" folder all of the mails saved since 2005 appear to be there.

2). Does Thunderbird save attachments or only the emails themselves?

I would be grateful for some help so that I can optimise my working with Thunderbird.

Best wishes

DanZ

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Where is my Thunderbird profile file (please read the entire explanation--if it were just a matter of reading and following instructions I wouldn't be asking)

I just installed a new router and all of a sudden nothing is working properly on my PC. Among other things, I need to fix Thunderbird, and for that I need to find where m… (funda kabanzi)

I just installed a new router and all of a sudden nothing is working properly on my PC. Among other things, I need to fix Thunderbird, and for that I need to find where my thunderbird profile is. The instructions I've seen say to go to troubleshooting information, find profile folder, and click on "open folder." When I do that, nothing happens. (I told you installing the router appears to have broken everything--I don't know how that happened, especially since I was on the phone with tech support for the router for install), and I'm no closer to finding the profile file. I can enter %appdata%\roaming\thunderbird\profiles but that shows me two different profile directories and I don't know which one is the right one. How can I find the correct file and why doesn't troubleshooting information just show me that?

Kusonjululiwe 7

How to merge POP emails to new IMAP account; How to move "Drafts and Sent Mail" as well

I’ve set up a new email service type, IMAP, to take the place of my old POP email. The POP email doesn’t have a synchronization and storage feature, so I’m wondering: Fir… (funda kabanzi)

I’ve set up a new email service type, IMAP, to take the place of my old POP email. The POP email doesn’t have a synchronization and storage feature, so I’m wondering: First, how can I combine the old POP emails with the new IMAP address; and second, how do I transfer drafts and sent emails from the old to the new one?

Open 1

browser buttons gone

Hello (this might fit better in "performance & connectivity?): Tbird 140.10.1 & .2 esr. W11p laptop v23. As of tonite (15may26), after update from 140.10.1 to .2… (funda kabanzi)

Hello (this might fit better in "performance & connectivity?): Tbird 140.10.1 & .2 esr. W11p laptop v23. As of tonite (15may26), after update from 140.10.1 to .2, in a message, the "buttons" for a web link no longer appear, in the msg body. Instead the link is shown in full. How can I fix that?

Here's an example (others are longer) from our local rag "Press Democrat."

Header Logo <https://enews.nl.pressdemocrat.com/q/ qH1rRJrBKJ0Xyf9LNp1wEwHDTif8o4tQ5y1ZcOJcHNsZGRhQGdtYWlsLmNvbcOIyz_GZ83be6bPLq- ZFHTNYUc43xg>

I also closed & re-opened tbird, did NOT reboot laptop. Problem remains.

Thank you.

Kusonjululiwe 1

Thunderbird not indexing folders (already rebuilt GloDa)

Hi all, I'm desperately hoping someone can help me fix this so I don't have to dump Thunderbird for a different email client. I have an email account hosted by some hosti… (funda kabanzi)

Hi all,

I'm desperately hoping someone can help me fix this so I don't have to dump Thunderbird for a different email client.

I have an email account hosted by some hosting company on a domain I own.

I noticed that Thunderbird was not returning certain emails when I searched for them. I searched, and found articles telling me to rebuild GloDa, so I followed the instructions to do that and quit Thunderbird and deleted the file. When I re-opened Thunderbird it started the re-indexing process, which I was viewing in the Activity Manager tool.

... except it only indexed a couple of the folders in my email account. It didn't index my archives, trash, spam, etc. It basically only archived the inbox and sent folders. I can see that from the list of completed tasks in the Activity Manager.

I've read on Mozilla's pages that Thunderbird indexes all folders, but it did not in my case, and as a result search is only returning a tiny proportion of my emails.

I need to be able to accurately track communications with my customers, so obviously if I can't get this fixed I'll have to move to a different email client.

I would greatly appreciate any help anyone can provide.

Kusonjululiwe 5

Frequent errors with account access

Whenever I attempt to download waiting emails I frequently get the message: "The STAT command did not succeed. Error getting message number and sizes. Mail server mailhos… (funda kabanzi)

Whenever I attempt to download waiting emails I frequently get the message: "The STAT command did not succeed. Error getting message number and sizes. Mail server mailhost.zen.co.uk responded: Mailbox unavailable." This is a relatively recent occurrance - what can I do to resolve it?

Open 1

Have transferred my website to Crazy Domains and they need DNS records for email in order to setup my email on webite

I have just transferred my website to crazy domains and in order to set up email they need DNS records for thunderbird. I dont know how to access this. Could you please p… (funda kabanzi)

I have just transferred my website to crazy domains and in order to set up email they need DNS records for thunderbird. I dont know how to access this. Could you please provide these for me.

Open 1

Thunderbird fails to complete setup for GMAIL account on Windows or MAC, says invalid username or password.

I have been using Thunderbird for 10+years and was able to set up Gmail accounts without any problem. Currently, there are 3 Gmail accounts configured under Thunderbird a… (funda kabanzi)

I have been using Thunderbird for 10+years and was able to set up Gmail accounts without any problem. Currently, there are 3 Gmail accounts configured under Thunderbird and those all are working fine. I needed to add one more GMAIL account, everything seems to go through OK, but near the end, it fails with an error message: "Unable to login at the server. Probably wrong configuration, username or password."

I also installed Thunderbird on MAC and repeated the same steps to configure GAMIL account and got the same error message.

The same errors occur if I configure APP PASSWORD in Gmail and then try to configure GAMIL account in Thunderbird using APP PASSWORD. Still got the same error message.

HELP PLEASE

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Thunderbird Local Files - Saving to USB and open on another Device

I can see where the Local Files are saved under .sdb folders and msf files. I can save these to a USB stick as a backup BUT can I perhaps open on another device also runn… (funda kabanzi)

I can see where the Local Files are saved under .sdb folders and msf files. I can save these to a USB stick as a backup BUT can I perhaps open on another device also running Thunderbird. Is this possible and how? I can't see an 'open file' in Thunderbird.

Open 1

Thunderbird won't play sound on new message. (Xubuntu 26.04)

Using a new, clean install of Xubuntu 26.04, with thunderbird 140.10.2esr 64 bit, ubuntu snap build 1.0. In settings: play a sound when new message arrives, no sound i… (funda kabanzi)

Using a new, clean install of Xubuntu 26.04, with thunderbird 140.10.2esr 64 bit, ubuntu snap build 1.0. In settings: play a sound when new message arrives, no sound is heard. When clicking "play" to test the sound, there is no sound. Also, if "use the following sound file" is checked, there is no sound when "play" is clicked. (I have tried various .wav and .mp3 files.) I have installed pipewire-alsa, but that didn't help. Any ideas?

Open 1