I-Thunderbird Community Forum

Recently I moved from a Thinkpad X1Yoga running Mint and Windows 10 to a Thinkpad P14s running Kubuntu and Windows 11 Pro 25H2. On the Win11 side (which behaves differently from Win10), there are installation issues affecting both Firefox and Thunderbird.

Win 11 Settings lists: under Apps > Installed apps

• . . . (other apps)
• Mozilla Firefox (x64 en-US) 154.0
• Mozilla Maintenance Service 153.0
• Mozilla Thunderbird (x64 en-US) 153.0.2
• . . . (other apps)

under Apps > Default apps

• . . . (other apps)
• Firefox
• Firefox
• . . . (other apps)

That is, Default apps lists Firefox twice (though not as "Mozilla Firefox"), but Thunderbird not at all. This causes two problems:

1. It's not clear which Firefox to choose for browser protocols.
2. There is no Thunderbird to choose for mail-related protocols,

Can someone tell me why the Installed apps and Default apps list differ, and how to set the appropriate defaults for Firefox and Thunderbird?

Thanks, John

Dell Desktop - Windows 10 to Lenovo Laptop Windows 11 I followed the Alternative Manual Transfer between Windows 10/11 Roaming Profile and Local Profile Now on Lenova - Mozilla will not open - Profile Missing - Your Thunderbird profile cannot be loaded. It may be missing or inaccessible. I do not know how to uninstall it or how to start over.

I am encountering a message of "The installation seems to be incomplete. Please check your hardware and disk setup and/or re-install." when trying to run Thunderbird.

This first occurred on a system that had been working for a while. An update may have been installed.

Here's what I've tried. -

Uninstall Thunderbird (along with Firefox and Mozilla Maintenance.) Checked for Program Files/Mozilla folder (all were removed). Run SFC / Scannow Run CHKDSK Installed pending Windows update. Restarted the System Renamed (essentially removed) Profiles folder Turned antivirus software off Downloaded and installed the latest version of Firefox, then Thunderbird. Launched Thunderbird. Still received the same error..

Any ideas on how to resolve the issue?

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Debian noble numbat 11.26.03.1