Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo

Login problem, doesn't recognize valid password

I haven't logged in for quite a while. When I tried to login today, the password was automatically added via the "Saved Passwords", and i was able to log in, although I … (funda kabanzi)

I haven't logged in for quite a while. When I tried to login today, the password was automatically added via the "Saved Passwords", and i was able to log in, although I recognized it as an old password, and It was different that what I currently show in my third party password manager.

When i tried the password from third party password manager, it was rejected.

I tried to change it in my Firefox password database. The odd thing during the process was that when Firefox automatically added the Firefox database stored password to the current password to be changed field, it added the latest password, the same one that is stored in my third party password manager, not the old password that it filled in on the login page.

Asked by noel_envode 2 emasontweni adlule

account security issues

Hello Mozilla company. Sorry for this email but it's just a brief one. I'm thanking ghostery app extension for I believe it helps a lot tracking unidentified websites ent… (funda kabanzi)

Hello Mozilla company. Sorry for this email but it's just a brief one. I'm thanking ghostery app extension for I believe it helps a lot tracking unidentified websites entering my account but I am not am expert to believe that I am safe now,with this query I would humbly ask for your help to assess and confirm if there is or nothing at all Any issues on my account. If you believe my message is not essential , please disregard this . Thanks and More power to Mozilla company

Asked by Ryan Jess Crave 3 emasontweni adlule

Sync to Android phone broken

I've had no issues with Firefox Sync on desktop but frequent issues on Android. I've reported issues previously here: https://bugzilla.mozilla.org/show_bug.cgi?id=18790… (funda kabanzi)

I've had no issues with Firefox Sync on desktop but frequent issues on Android.

I've reported issues previously here: https://bugzilla.mozilla.org/show_bug.cgi?id=1879003

Yesterday, it failed in a different way, announcing that I needed to sign into Sync. I've tried a dozen times yesterday and today using both QR scan and email confirmation. All fail in various ways. For example:

  • After scanning QR code: "500 Error Oh dear, something went wrong there"
  • After scanning QR code: "Pairing not successful. Error while creating the pairing channel"
  • After scanning QR code and approving on mobile device and desktop, desktop says success, but phone stays on "Approval now required from your other device" Interestingly this page isn't open in the normal browser. If I click the three dot menu, it says "POWERED BY FIREFOX, Open in Firefox"
  • After going through all the steps and it saying "You're signed into Firefox," yet when I go to share a tab, it asked me to sign in.

Any tips on getting Firefox Sync to work? I don't see any troubleshooting sections in the online help articles.

Asked by DB 1 inyanga edlule

Last reply by DB 1 inyanga edlule

sign in

I am using a Android device, I am finding sync issues in login to my browser, a computer screen is active on my device may be through wch a shared browser is connected. I… (funda kabanzi)

I am using a Android device, I am finding sync issues in login to my browser, a computer screen is active on my device may be through wch a shared browser is connected. I am not sharing my connection with any one nor I have a computer system for my internet access. While signing in its showing a authorisation error. My internet connection is totally private and confidential & personal wch I am the only user. Why is that I am finding authorisation error and who is the one who authorises me...?? I don't have any authoriser for my acount or browser

Asked by KRISHNANANDA PRABHU 1 inyanga edlule

sign in to app

I made my account and signed in, but now Im stuck on the firefox account and help page, if I exit so I can browse, it logs me out and asks me to sign in again. why can't … (funda kabanzi)

I made my account and signed in, but now Im stuck on the firefox account and help page, if I exit so I can browse, it logs me out and asks me to sign in again. why can't I browse?

Asked by Zachary Blevins 1 inyanga edlule

Unecessary Login request

It's so annoying that you ask for my password when I'm already logged in obviously. I'm on the same phone the same internet at the same address you should know by now it'… (funda kabanzi)

It's so annoying that you ask for my password when I'm already logged in obviously. I'm on the same phone the same internet at the same address you should know by now it's me. And then nobody remembers the password even though they said they remembered it and I don't remember it. And it says if I reset my password I'm going to lose all the bookmarks and all of my logins. What the heck? Why isn't there always option just to login with my Google account? It does sometimes but not always.

Asked by David Privatelisting 2 izinyanga ezidlule

Last reply by Paul 2 izinyanga ezidlule