Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo

Google Drive is stuck in a loop error saying I am not signed in when my email is signed in

Hello, I am having an issue where my google account half logs out after every session. My gmail remains logged in, but google search does not. Google drive (and this is… (funda kabanzi)

Hello,

I am having an issue where my google account half logs out after every session. My gmail remains logged in, but google search does not. Google drive (and this is the main issue), is stuck so that it can see the files of my account, but insists I'm not signed in.

When I attempt to login and retry nothing happens and it remains in the loop. Before today I have been able to open documents only accessible when signed in on google drive by going to the direct link. This is now intermittantly thinking I am not signed in but mostly working.

Things I have tried:

  • Troubleshoot mode does not fix this problem.
  • My firefox is up to date.
  • I have seen this with no extensions or ad blockers.
  • I have seen this both with and without cookies from google allowed.
  • Screenshots attached from when I talked through this with google support. They said it was a problem on your end and can't do anything.
  • This can be solved by logging out of all accounts and back in. But this is not an acceptable solution.

Asked by estantia 1 inyanga edlule

Last reply by Denys 1 inyanga edlule

Title bar not showing in version 145

I have just upgraded to version 145 and the title bar has disappeared Even though I have the Title Bar option checked in the customize firefox panel. If I uncheck the tit… (funda kabanzi)

I have just upgraded to version 145 and the title bar has disappeared Even though I have the Title Bar option checked in the customize firefox panel. If I uncheck the title bar option and then check the title bar option, the title bar will appear, but when I close firefox and then restart firefox the title bar is gone.

Asked by John 3 izinyanga ezidlule

Last reply by Dale H. Cook 1 inyanga edlule

History, shortcuts and recent history gone and no longer being collected

After a re-start, my Firefox browser on a Dell laptop lost all history and has since also not been collecting websites visited. When opening a new tab, the shortcuts and … (funda kabanzi)

After a re-start, my Firefox browser on a Dell laptop lost all history and has since also not been collecting websites visited. When opening a new tab, the shortcuts and recently visited websites are also gone and no longer being collected. My CCleaner recently updated itself to a new version but I unchecked the delete history for Firefox (which treacherously is clicked by default - I fell into that trap before). Happy to blame the new CCleaner but that would not explain why history is not being collected now - to me the fault seems to lie with Firefox instead. Another possibility that went through my mind: Is Microsoft sabotaging users of Windows 11 to force them to buy new? PS: Under "Privacy", "History", the setting is "Firefox will remember history", as it always has been and should be. But it has forgotten all previous history and it is no longer collecting any new history either!

Asked by w.preiser 4 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 2 izinyanga ezidlule

Flash Player update message

I have asked this question before and followed ALL recommendations to no avail. I received no other suggestions to now, nearly a year later I am asking this question agai… (funda kabanzi)

I have asked this question before and followed ALL recommendations to no avail. I received no other suggestions to now, nearly a year later I am asking this question again. I had to stop using my favorite browser because of this. You all used to help your users but alas, no more. Here is a link to my previous question and then below is my present question;

https://support.mozilla.org/en-US/questions/1473866

I am running a fully updated Windows 11 computer. I have 4 fully up to date browsers; Vivaldi 7.5.3735.66 (Stable channel) (64-bit); EDGE Version 139.0.3405.125 (Official build) (64-bit); DuckDuckGo version 0.126.3; and Firefox 142.01. I play Bejeweled Blitz on FaceBook. The game works perfectly on all browsers EXCEPT Firefox. When I try to play on Firefox I get a message that says I must "upgrade to the latest version of Flash:. There is NO flash anymore. Why am I getting this message on Firefox but the game works just fine on all other browsers?

Asked by notnats 5 izinyanga ezidlule

Last reply by Denys 4 izinyanga ezidlule

Firefox Context Menu - Unwanted Navigation Images are Showing Again

Hi All, I was using the following CSS to hide the navigation images and show only text labels on the context menu for the Back, Forward, Reload and Bookmark Page menu op… (funda kabanzi)

Hi All,

I was using the following CSS to hide the navigation images and show only text labels on the context menu for the Back, Forward, Reload and Bookmark Page menu options...

/* Content Area Context Menu - Navigation Vertical Text */
#context-navigation,
#context-navigation > menuitem{
  flex-direction: column !important;
}
/* hide images */
#context-back image, #context-forward image,
#context-reload image, #context-stop image,
#context-bookmarkpage image{
   display: none !important;
}
/* show text labels */
#context-back:after, #context-forward:after,
#context-reload:after, #context-stop:after,
#context-bookmarkpage:after{
   content: attr(aria-label) !important;
   margin-inline-start: -19px !important; /* this pushes navigation text items to left, aligned with other menu items below */
}


It worked up until a couple of versions ago, but something has changed, and my CSS is now broken, and those navigation icons are back.

My context menu now looks like the attached image below.

Any help with showing only text labels on this menu is appreciated.

Thanks.

Asked by Slouch 4 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 4 izinyanga ezidlule

restoring profile from a windows 7 machine to a windows 11 machine

I've been searching for three days now for a solution that will work to restore my profile from a crashed windows-7 machine to my new windows-11. Nothing listed in any fo… (funda kabanzi)

I've been searching for three days now for a solution that will work to restore my profile from a crashed windows-7 machine to my new windows-11. Nothing listed in any forum or help desk works as described. I used to be able to just rename the folder to the exact file name on the new PC, but windows 11 won't let me do anything. It always needs admin permissions and even after I activated the admin account and assigned a password, I still cannot copy to the folder or rename the folder. Every attempt to do this on W-11 fails. It shouldn't be that hard and I'm tired of wasting days playing with this. I have important bookmarks, passwords etc. I want restored, and I need help. Nobody wants to pick up a phone anymore to assist!

I have never used "sync" because I have multiple PCs and each used for different applications and yes some go back to W-7, the operating system that actually worked well. Each PC has Firefox and a distinct bookmark file.

I went to "about:profiles" and created a new profile thinking I could copy to the new folder, but when i switched profiles I couldn't get back to the original default! HELP!

Sam

Asked by Sam 3 ezinsukwini ezidlule

Last reply by TechHorse 21 amahora adlule

Firefox keeps freezing my laptop

Hello, Randomly but frequently enough to be annoying, Firefox freezes my entire laptop. I have windows 11. It freezes so badly that I have to hold down the on/off butt… (funda kabanzi)

Hello, Randomly but frequently enough to be annoying, Firefox freezes my entire laptop. I have windows 11. It freezes so badly that I have to hold down the on/off button until it goes off. I looked it up outside of Firefox help and, per suggestions, turned off the hardware accelerator. That seemed to work for a little while but now it's happening again with greater frequency. There doesn't seem to be any exact situation that causes it which makes it very hard to diagnose. But it's enough that I'm thinking of looking for another browser so any help would be greatly appreciated. Thank you!

Asked by JPK 1 inyanga edlule

Last reply by jonzn4SUSE 1 inyanga edlule

lag while scrolling

whenever i scroll trough a website in firefox, the ewperience is very laggy, feels like its 15fps. i have done basic things like disabling hardware acceleration, smooth s… (funda kabanzi)

whenever i scroll trough a website in firefox, the ewperience is very laggy, feels like its 15fps. i have done basic things like disabling hardware acceleration, smooth smooth scrolling.

Asked by Ayan Sarkar 4 izinyanga ezidlule

Last reply by Shirmaya John 4 izinyanga ezidlule

Since update to 147.0, new tab is empty (about:newtab shows empty page)

Since update yesterday, new tab is empty. Whatever I do, open new tab, open new window, go to `about:newtab` manually, it does not load anything. The view is totally blan… (funda kabanzi)

Since update yesterday, new tab is empty. Whatever I do, open new tab, open new window, go to `about:newtab` manually, it does not load anything. The view is totally blank. I can navigate to other pages fine as it should though. Only New Tab view is broken. Diagnostic mode does not work. I don't have plugins that would affect New Tab anyways.

Asked by ccl013 1 isonto elidlule

Last reply by TyDraniu 1 isonto elidlule

Mozilla Firefox Crashed: Gah. Your tab just crashed

We are experiencing an ongoing issue with Firefox that persists even after performing the following troubleshooting steps: - Uninstalled Firefox completely. - Removed all… (funda kabanzi)

We are experiencing an ongoing issue with Firefox that persists even after performing the following troubleshooting steps: - Uninstalled Firefox completely. - Removed all browser add-ons and extensions. - Reinstalled the latest version of Firefox. Despite these steps, the issue still occurs: Browser crashes, pages not loading, extension not working. Additional Information: - Operating System: Windows 11 Pro - Firefox Version: 145.0.1 - Error Message:

We would appreciate guidance on resolving this problem, as standard troubleshooting has not resolved it.

Thank you in advance for your assistance. Kind regards, Edward

Asked by John Edward Villanueva 2 izinyanga ezidlule

Last reply by TyDraniu 2 izinyanga ezidlule

Recent update

The previous version allowed me to have Firefox as my browser and Brave as my search engine. Now Brave is both my browser and search engine. In the general settings, it s… (funda kabanzi)

The previous version allowed me to have Firefox as my browser and Brave as my search engine. Now Brave is both my browser and search engine. In the general settings, it says Firefox is my default browser. I'm confused. I just want to be like it was before the update. Please help.

Asked by GMD 4 izinyanga ezidlule

Last reply by Paul 4 izinyanga ezidlule

I Can no longer LOG INTO MY BANK!

I can NO longer log into my BANK, I changed the security settings back to "standard" but I STILL CANNOT LOG INTO MY BANK. it's website acts as though I'm a new customer &… (funda kabanzi)

I can NO longer log into my BANK, I changed the security settings back to "standard" but I STILL CANNOT LOG INTO MY BANK. it's website acts as though I'm a new customer & want's me to open an account,I ALREADY HAVE AN ACCOUNT & HAVE HAD AN ACCOUNT AT THAT BANK FOR MANY YEARS! I have jumped through many "loops" at the bank trying to fix this mess, but they can't,FIREFOX IS NOW THE PROBLEM & someone needs to find out what they changed in their updates that has prevented me from logging into my BANK.

Asked by sheila 5 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 2 izinyanga ezidlule