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Firefox says can't start another version is running

My Wife's computer - still on Windows 10 - says it can't start Firefox as it is still running, hitting the "close Firefox now" button just returns us to the same screen. … (funda kabanzi)

My Wife's computer - still on Windows 10 - says it can't start Firefox as it is still running, hitting the "close Firefox now" button just returns us to the same screen. I tried to uninstall and reinstall Firefox it tried to do a "reinstall" it says her profile is no longer available, while inconvenient she still should be able to start it up, but it still gives me the same message. that it is still running and needs closed. Trying to "close it doesn't do anything. I have restarted several times and even did a shut down and restart. Nothing seems to work. I assume some "stub" of Firefox is out there in the system/cache making Firefox think it is is still active but I can't find it to shut it down. Where do I need to go to "end task" on this phantom Firefox?

Other information: 1. We have Norton Security software installed, if that matters. 2. The same seems to happening to Thunderbird, but maybe I need to go to another help forum for that? 3. I am entering this issue from my computer that seems to be just fine with Firefox, so can't send browser data as it is irrelevant to the issue (it's on a different computer and install instance.

Asked by Dren608 4 izinyanga ezidlule

Last reply by cor-el 1 isonto elidlule

Not showing Disquis Comments and Blogs when visiting virtueonline.org

When I visit the web site virtueonline.org using Firefox browser, the Disqus comment section does not appear below articles on the site. Sometimes, when I go in and out … (funda kabanzi)

When I visit the web site virtueonline.org using Firefox browser, the Disqus comment section does not appear below articles on the site. Sometimes, when I go in and out of the article, the Disqus comment section will appear, but not always. When I use Microsoft Edge, the Disqus comment sections appear.

Asked by Roy Quick 4 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 1 isonto elidlule

Copy/Paste is Not Working

No longer able to copy or paste text on Firefox with Windows 10. Copy and Paste are greyed out in the right click menu after selecting text. Using CTRL-C, V or P does not… (funda kabanzi)

No longer able to copy or paste text on Firefox with Windows 10. Copy and Paste are greyed out in the right click menu after selecting text. Using CTRL-C, V or P does nothing at all. Still works fine in other browsers. What has Firefox broken again this time?

Asked by Rafael Lecuona 5 izinyanga ezidlule

Last reply by maarten.bodewes 3 emasontweni adlule

Japanese Input not appearing

Since about one year I am unable to use Japanese input only in Firefox. When I try to switch with fcitx and control+space, nothing happens. However, fcitx-mocz works ever… (funda kabanzi)

Since about one year I am unable to use Japanese input only in Firefox. When I try to switch with fcitx and control+space, nothing happens. However, fcitx-mocz works everywhere else on my computer (i.e. terminal, thunderbird, other browsers, etc.). Furthermore, I uninstalled fcitx and everything associated with it and reinstalled it according to this thread: https://support.mozilla.org/en-US/questions/1367181 (just with mocz for Japanese). This also didn't change anything. Any help is appreciated! My system: Operating System: Linux Mint 20.3 Kernel: Linux 5.15.0-91-generic Architecture: x86-64 fcitx version: 4.2.9.7 Mozilla Firefox 121.0

Asked by Paracelsus 4 izinyanga ezidlule

Last reply by zeroknight 1 inyanga edlule

Firefox won't play YouTube videos. Tried everything. I'm ready to switch browsers - permanently!

Firefox won't play YouTube videos. I've tried everything. There seem to be plenty of problems on the forum BUT NO SOLUTIONS! I'm ready to switch browsers - permanently… (funda kabanzi)

Firefox won't play YouTube videos. I've tried everything. There seem to be plenty of problems on the forum BUT NO SOLUTIONS!

I'm ready to switch browsers - permanently!

Asked by Marcus Tarrant 4 izinyanga ezidlule

Last reply by thinkamehill 1 inyanga edlule

Firefox reopens previous tabs while incognito window is active

As long as I have an incognito window open, Firefox will reopen old tabs everytime I open a new "regular" window, even if "Open previous windows and tabs" is unchecked. … (funda kabanzi)

As long as I have an incognito window open, Firefox will reopen old tabs everytime I open a new "regular" window, even if "Open previous windows and tabs" is unchecked.

Asked by lokeyhermit 4 izinyanga ezidlule

Last reply by Graham 1 inyanga edlule

Pin extensions to toolbar.

Why can't you pin the extension 'Tiny URL' to the toolbar any more? This extension is really useful! I don't want to have to excavate Firefox to use it. Tiny URL is mo… (funda kabanzi)

Why can't you pin the extension 'Tiny URL' to the toolbar any more?

This extension is really useful! I don't want to have to excavate Firefox to use it.

Tiny URL is more useful than the rather silly 'Pocket' which just seems to be a page full of adverts

Asked by Joan Kemp 4 izinyanga ezidlule

Last reply by redss 1 inyanga edlule

Firefox could not download the search plugin from amazon.co.uk

The Amazon.co.uk search plugin was working but now its not and when i try to click "add search engine" a box pops up with Firefox could not download the search plugin f… (funda kabanzi)

The Amazon.co.uk search plugin was working but now its not and when i try to click "add search engine" a box pops up with

Firefox could not download the search plugin from: https://d2lo25i6d3q8zm.cloudfront.net/browser-plugins/AmazonSearchSuggestionsOSD.Firefox.xml

another post suggested checking the about:config browser.search.region mine says "GB" which would be correct for .co.uk

All other search plugins work fine. Any suggestions?

Asked by JackDinn 2 izinyanga ezidlule

Last reply by Terry 2 izinyanga ezidlule

Drop down box will not allow me to make a selection.

I am accessing my ISP to download the security software. I need to be able to select the Operating System. When I click on the drop down box I am prompted for the OS, b… (funda kabanzi)

I am accessing my ISP to download the security software. I need to be able to select the Operating System. When I click on the drop down box I am prompted for the OS, but when I select it the drop down box does not populate. I then get a message to select the OS. This works with Microsoft Edge.

Asked by Bill 2 izinyanga ezidlule

Last reply by zeroknight 2 izinyanga ezidlule

refresh took away my add-ons!

Hi there - I accepted Firefox's prompt to "refresh" the browser and had no idea it would take away my add-ons. How do I get these back? I don't even remember what they … (funda kabanzi)

Hi there - I accepted Firefox's prompt to "refresh" the browser and had no idea it would take away my add-ons. How do I get these back? I don't even remember what they all were, but I know they made a huge difference and now I can't believe all the ads I'm seeing and then my "facebook container" (and other kinds of container tabs) is gone too! How do I fix this? Can I undo the "refresh"??

Asked by lisainrennes 2 izinyanga ezidlule

Last reply by TyDraniu 2 izinyanga ezidlule

Cross Site Tracking Cookies

Why do Cross Site tracking cookies show up after I shut down the browser and restart? I have my history set up to delete everything when I close the browser so I'm curio… (funda kabanzi)

Why do Cross Site tracking cookies show up after I shut down the browser and restart? I have my history set up to delete everything when I close the browser so I'm curious why cross site cookies are apparently allowed to exist/function, even after a restart?

Dano

Asked by Dano 4 izinyanga ezidlule

Last reply by zeroknight 2 izinyanga ezidlule

Firefox crashes

Whenever firefox has multiple tabs open and on any single tab youtube is running i find youtube to crash lag and even crack itself by audio playing with struck video. FYI… (funda kabanzi)

Whenever firefox has multiple tabs open and on any single tab youtube is running i find youtube to crash lag and even crack itself by audio playing with struck video. FYI the same issue is not experienced in other browsers like brave for instance . I hope you provide attention to this problem and solve this issue as soon as possible and as I mostly use firefox to browse and use its dev tools.

Asked by aftab98856 5 izinyanga ezidlule

Last reply by cor-el 2 izinyanga ezidlule

Restoring tabs (supposed to work but won't)

For ages I've had my tabs automatically restored when opening Firefox. But as of the last few days it won't. The old links are saved so I can restore them one by one thro… (funda kabanzi)

For ages I've had my tabs automatically restored when opening Firefox. But as of the last few days it won't. The old links are saved so I can restore them one by one through history but that's not automatic. And if I click on restoration in History it will bring up a whole bunch of old tabs not neccessarily from the last session.

I'm on the same computer as I've been for over a year, so I don't know what what the problem is. I've searched on it and tried to re-check the box for this function. But it won't apply...

Asked by Hosh Nak 4 izinyanga ezidlule

Last reply by zeroknight 3 izinyanga ezidlule