I-Firefox Community Forum

Hello, I have just reinstalled Windows on my PC and when I logged into my Firefox account, none of the data I had synced up. I lost all my bookmarks, accounts, logins, etc. Is there any way to get them back?

Hi, Thank you for your help My two devices are connected and recognize each other. The bookmark sync works somehow but seems frozen 6 months ago. The new macos : 13.1 with firefox 131 The old mac os :10.11 and firefox 78 I don't understand and can't sort it out.

For example, say, you have 3 opened tabs in a Firefox (FF) windows. Normally, when you close FF and then re-open FF, it restores 3 previous opened tabs.

But, if you have another FF windows opened at the same time, when you close the FF windows with the 3 opened tabs and re-open back a new FF windows, FF won't restore the 3 opened tabs.

Same thing happens when you have another Private FF windows at the same time, when you close the non-Private FF with the 3 opened tabs, and then you re-open FF, it loses the 3 opened tabs.

That's why you can see 'countless' question about lost opened session, because of the issue above along with crash etc.

Is this a bug or a known feature?

I've never had this problem before, even though I've been using Firefox for 4 years. As soon as I try to connect to an account via Google, or go to Docs/Drive/Classroom, I'm always taken to a “Clear cache and delete cookies” page. So I followed the instructions on the page, deleted all my data and saved cookies from Firefox and even tried to reinstall Firefox completely, but nothing changed, I'm always redirected to this page.

Someone can help me please? I can provide more informations if needed.

Hi, I'm running with the latest nightly updates, but I had a problem with my bookmarks. I was getting hundreds of copies of some bookmarks, I ended up having to sign out of sync to allow me to clear them. I now cannot use nightly, every time I try to do anything, like open a new tab, or try to check if my bookmarks have been imported from another browser, which so far they have not, nor resynced from another PC, nightly freezes, and I have to close it. I had to manually reinstall my extensions as they did not resync either. Before doing that, I refreshed nightly, but that didn't seem to have any effect. I still have no bookmarks and a very hesitant browser.

I'm just about to check my other PC running Win 11 and nightly, hopefully that will behave.

When I set up my Firefox account, I was using my college email. Unfortunately, the college did a merger with another college and changed their name. Due to the name change, the email I am currently using is no longer in effect. Is there a way to update the email so I can have access to all of my saved information and bookmarks?

Thank you.

Now on home computer i have all my work bookmarks. Can i get my home computer bookmarks back?

I changed my sync settings to not sync now but old home bookmark did not show up when i looked in the manage bookmarks Library window. I selected restore and only the bookmarks since July 27 appear.

I use Firefox on Ubuntu Linux, and it works fine.

For unrelated reasons I have created a new Linux Mint 22 boot partition, and I would like to use the same Firefox profile on both Linux OS-s, without having to move or copy the existing profile I use on Ubuntu. (The profile is placed on a third independent data partition!) I cannot find any information on how to do it. All information I find involves moving the profile, but then Firefox on Ubuntu would not be able to continue to use it.

I look forward to hear from you. Thank you. :-)

a friend or roommate of mine is having issues successfully importing a backup of his passwords and bookmarks. he has a backup downloaded on another part of the hard drive. I've also read that firefox stores it's own back up during an update. any possible way that might work better?

My firefox installation failed to play any videos. It would load the video forever (longest time was 15 minutes) and never actually play; this persisted on all media sites I tried and was exclusive to firefox (other browsers worked fine). I reinstalled firefox entirely as a last resort. I now cannot sign in with my account to sync any of my browser data.

I use firefox on three places: macOS laptop, windows PC, and mobile phone (ios). When I try to sign in on the windows PC (the new installation), it lets me sign in and then says the sync failed and I need to sign in to sync data. It forces me to verify my sign in every single time. even if I just signed in and hit the sync option, it makes me sign in and verify my account again. It has been an hour of troubleshooting and I'm so goddamn frustrated with this. Never had any issues like this in the eight years I've used FF, but this mess makes me want to switch browsers entirely. IDK what to do.

Hello, i lost all my saved data in my account, When i logged in it seem like a new account, and i always used this account to store my passwords and websites.

Please help it's urgent

Hey guys,

I kinda need your help. I just switched from Windows to Manjaro Linux and I cannot retrieve my Firefox bookmarks and passwords. I do not have access to the old setup because I have formatted the disk and I have only this one on Linux.

I have used my Firefox account multiple times in order to login on a new device and every time it has retrieved my bookmarks and passwords but not this time. Before logging in from this device I had to reset my Firefox password because I had forgot it -- is this a security measure maybe?

Are my bookmarks and passwords gone forever? Thanks!

On 2015 MBP Mac OS El Capitan 11.6 new Firefox 78.15.0 esr won't sync with my older MBP running El Capitan 11.6 but it will sync to the 2015. How do I get the 2015 replacement computer to sync?

On 10/5/2024 I suddenly had no access to my saved passwords for websites, all my bookmarks were gone and no autofill works anymore. I have searched and searched for anything relating to these missing saves in password manager, I've used EaseUS, I've tried system restore. It's like my my saves were completely wiped! When I did a system restore, Firefox uninstalled itself completely when it shouldn't have. Now it's like I never had Firefox on this pc and there's no history or anything dated before today 10/6/2024. I've tried import from other browsers and there's nothing there. I'm a bit upset here, is my history, saved passwords, bookmarks and, autofill just gone and irretrievable?