sync not working

For some reason when I logged into my mozilla account after switching from windows to pop-os none of the passwords I had synced show up. One of the sites I had saved requ… (funda kabanzi)

For some reason when I logged into my mozilla account after switching from windows to pop-os none of the passwords I had synced show up. One of the sites I had saved requires the username and email to reset the password, but I have no idea what the username was.. any thoughts?

Asked by TJ Roberts 1 inyanga edlule

Last reply by jscher2000 - Support Volunteer 1 inyanga edlule

Unable to verify account email address even though it's sent 30 codes to that address

every single time I attempt to "finish account setup" I click the verify button, enter my email and password, and I get a bad request error. Every single time … (funda kabanzi)

every single time I attempt to "finish account setup" I click the verify button, enter my email and password, and I get a bad request error.

Every single time

Asked by Kitty Fitz 17 amahora adlule

Firefox sync updates to an earlier state / missing entries

I was setting up a new (desktop) device with sync, and was shocked to realize, that some items are missing from the passwords and settings. It seams like we are in a stat… (funda kabanzi)

I was setting up a new (desktop) device with sync, and was shocked to realize, that some items are missing from the passwords and settings. It seams like we are in a state of some months in the past. I have checked the about:sync-log and I see a lot of lines like this "WARN DATA LOSS: Both local and remote changes to record".

How is this possible? Can I do something to restore my latest data?

Thanks!

Asked by prampec+ffox 2 izinyanga ezidlule

Youtube at max 720p?

Do you know of a mod that won't allow Youtube to have a resolution higher than 720p, including when embedded? I almost-always have Youtube at 480p when watching through t… (funda kabanzi)

Do you know of a mod that won't allow Youtube to have a resolution higher than 720p, including when embedded? I almost-always have Youtube at 480p when watching through their site. I noticed that when watching a video on another site and that it's embedding Youtube, that the resolution is higher > 480p and in those cases it's not rare to be > 720p.

I'd like a mod or setting so that when it's active that Youtube can't have a resolution higher than 720p, including when embedded. Any idea if there's something alike?

Thank you kindly for your help

Asked by DynV 8 amahora adlule

Browser being managed by my organisation when it's my personal browser

So, my browser says "managed by your organisation" at the top of the screen when it's my personal browser and really should be managed by me. I tried reinstalling but it'… (funda kabanzi)

So, my browser says "managed by your organisation" at the top of the screen when it's my personal browser and really should be managed by me. I tried reinstalling but it's still there

Asked by Cyrex Carter 4 amahora adlule

  • Kusonjululiwe

Menu keystrokes grayed out after update

After the Dec 10 update to 133.0.3 (aarch64) on my MacBook Air macOS 15.1.1, all of the menu keystroke options are greyed out. Also, in Settings, Firefox is selected as t… (funda kabanzi)

After the Dec 10 update to 133.0.3 (aarch64) on my MacBook Air macOS 15.1.1, all of the menu keystroke options are greyed out. Also, in Settings, Firefox is selected as the default browser, but the option is greyed out so that it is not possible to change. I've disabled all add-ons except my password program, tried troubleshooting mode, and restarted.

Asked by dougroberts4123 1 inyanga edlule

Answered by dougroberts4123 1 inyanga edlule

Map graphics bug report

My MacOS is 10.13.6 (cannot go higher on this machine). Since update to 15.119.0esr , embedded map graphics are no longer showing. The map graphic sub-window instead show… (funda kabanzi)

My MacOS is 10.13.6 (cannot go higher on this machine). Since update to 15.119.0esr , embedded map graphics are no longer showing. The map graphic sub-window instead shows "Sorry, we have no imagery here" in several places across the map. I am getting the same for multiple websites, including the location maps in Zillow.com . Google Maps works fine, and I think the problem is isolated to maps embedded in pages. Did not have this issue last week, prior to updating to 15.119.0esr. This is SO BAD that if it's not fixable, I want to revert to 15.118...

Glenn Schaffer gss@hiwaay.net

Asked by gss1 3 emasontweni adlule

Profile

I'm trying to get into my profile, it's asking for my URL, when I put it in it says it wants my Url

Asked by Doris G 4 emasontweni adlule

logging into certain websites

I have been paying my bills online using Mozilla, but the last few months, have not been able to log into some of the credit card & utilitiy sites, it just sits ther… (funda kabanzi)

I have been paying my bills online using Mozilla, but the last few months, have not been able to log into some of the credit card & utilitiy sites, it just sits there with a spinning wheel forever. If I go to a different browser, I can log right in & pay my bills. I don't know if it is something I am doing wrong or a setting that has to be changed somewhere or something else. Thank you, Ann DIngee

Asked by abd1011 2 izinyanga ezidlule

ESO login loads in other browsers but not in Mozilla

ESO login site is a public safety site that can't be loaded by Mozilla Firefox. https://www.esosuite.net/login/ It was working and then stopped in all three completely d… (funda kabanzi)

ESO login site is a public safety site that can't be loaded by Mozilla Firefox. https://www.esosuite.net/login/

It was working and then stopped in all three completely different networks and IOS. After using this site extensively for a long time after 1/15/2025 it stopped loading. It works in other browsers immediately.

This issue happens in:

Firefox Android with Att network Firefox Desktop with private IS provider Firefox Desktop with another private network

This site is the only one not working in three different devices, three different networks. Nothing was updated or changed. One day it just stopped showing the page with no error messages. Site works fine with chrome browser. Very Odd. I have tried to reload the app in the android device with no success accessing the site.

Asked by 1313iroq 3 emasontweni adlule

Firefox will not play any audio

Hi! i opened youtube to watch some videos, but the audio wouldn't play. i checked the volume mixer and firefox isn't putting out any sound at all. I tried playing audio … (funda kabanzi)

Hi! i opened youtube to watch some videos, but the audio wouldn't play. i checked the volume mixer and firefox isn't putting out any sound at all. I tried playing audio on other sites like netflix and tiktok, but the issue is the same there. it doesn't seem like firefox is registering that any audio is playing, as the little speaker icon does not show up when i hover over the tab. i thought it might have been an issue with my headset but the speakers won't play any sound either. i've tried running firefox in troubleshoot mode but that didn't do anything (i don't really know what to do in that mode, but hey, i figured i'd at least try) Also, i opened the same sites in microsoft edge, and they play the audio just fine. I'd rather not have to use edge for too long though, so any help is appreciated :)

Asked by mikkelisaac42 1 inyanga edlule

Last reply by mikkelisaac42 1 inyanga edlule

Problem with Ancestry

On my opening Firefox page there is a header " Your browser is being managed by your organisation". I am an individual and have no organisation. I am having problems wit… (funda kabanzi)

On my opening Firefox page there is a header " Your browser is being managed by your organisation". I am an individual and have no organisation. I am having problems with Ancestry which they have directed back to my browser. This is this last thing (I think) that I do not understand. Any ideas most welcome please.

Asked by Derek 1 inyanga edlule

Lost saved passwords and usernames

I save my user names and passwords to the privacy link. They are not being saved and I have to ask the websites for a new set. I have my Firefox to not clean history or… (funda kabanzi)

I save my user names and passwords to the privacy link. They are not being saved and I have to ask the websites for a new set. I have my Firefox to not clean history or cookies automatically.

Asked by Susan McReynolds 1 inyanga edlule