• Okugcinwe kunqolobane

Lost passwords and bookmarks

When Firefox automatically updated to 109.1 tonight, I lost all my saved passwords and bookmarks. The bookmarks aren't in a file under 'Restore' in 'Manage Bookmarks' (b… (funda kabanzi)

When Firefox automatically updated to 109.1 tonight, I lost all my saved passwords and bookmarks. The bookmarks aren't in a file under 'Restore' in 'Manage Bookmarks' (but I had saved them so I got most of them back). But I can't get my passwords. What happened?

Asked by kenhirschkop 2 iminyaka edlule

Last reply by Randy C. 2 iminyaka edlule

  • Okugcinwe kunqolobane

lost bookmarks and saved passwords

i lost my bookmarks and saved passwords data saved in my account by resetting the password. Please help me how to get my bookmarks and saved passwords data. … (funda kabanzi)

i lost my bookmarks and saved passwords data saved in my account by resetting the password.

Please help me how to get my bookmarks and saved passwords data.

Asked by rk.gone 2 iminyaka edlule

Last reply by Randy C. 2 iminyaka edlule

  • Okugcinwe kunqolobane

FF 111.0.1 on Windows 11 Pro v 22H2 (Build 22621.1483)

This release changes the function of the 'wheel' on a mouse. Instead of scrolling up & down a page, it now 'zooms' in and out. Is this deliberate? Or, is it a bug? … (funda kabanzi)

This release changes the function of the 'wheel' on a mouse.

Instead of scrolling up & down a page, it now 'zooms' in and out.

Is this deliberate? Or, is it a bug?

Microsoft USB Basic Optical Mouse v2.0

Asked by IanM 2 iminyaka edlule

Last reply by IanM 2 iminyaka edlule

  • Okugcinwe kunqolobane

unsightly blue boxes around every clicked button or link

ever since the most recent update last night, these horrid blue boxes have appeared around every intractable element once clicked on (except on complex js based websites … (funda kabanzi)

ever since the most recent update last night, these horrid blue boxes have appeared around every intractable element once clicked on (except on complex js based websites like twitter and youtube), no amount of farting around in about:config nor even using troubleshooting mode has gotten rid of them. caret browsing is off. windows' narrator is off. ive also tried disabling all of my plugins, which had no effect

it appears to be the exact same issue that this user was having. i tried all the solutions in that thread. no dice. i have also tried all the solutions in this reddit thread

ive attached a collage of some examples below.

ive tested these same sites in opera gx to compare, it does not exhibit this faulty behaviour.

i need this fixed as soon as possible as firefox remains my daily driver due to being the only browser that still has good plugin support and decent customization

Asked by aaaddd4747 2 iminyaka edlule

Last reply by cor-el 2 iminyaka edlule

  • Okugcinwe kunqolobane

Corrupt/odd font display

If I do a Google search for a Wikipedia article on a fresh launch AFTER going to Help/Troubleshooting Information/clear the startup cache, the page renders as attached. O… (funda kabanzi)

If I do a Google search for a Wikipedia article on a fresh launch AFTER going to Help/Troubleshooting Information/clear the startup cache, the page renders as attached. Other pages also render oddly like this at random.

Have refreshed Firefox - no effect Tried launching with addons disabled - no effect Default theme - on, no effect Hardware acceleration off - no effect

Launching in Safe Mode DOES seem to fix it, but I cannot keep working in safe mode - anyone any idea?

Clearly something in Safe Mode is being deactivated beyond addons etc

Asked by adrian.fry 2 iminyaka edlule

Last reply by cor-el 2 iminyaka edlule

  • Okugcinwe kunqolobane

firefox won't load certain websites https problem

Firefox will not load https://www.washingtonpost.com/ unless I clear my cookies. EVERY TIME!! EVERY TIME!! not just once. ALWAYS. I get a "secure connection failed" error… (funda kabanzi)

Firefox will not load https://www.washingtonpost.com/ unless I clear my cookies. EVERY TIME!! EVERY TIME!! not just once. ALWAYS. I get a "secure connection failed" error. It comes up on other sites too, but this one is consistent. I am tired of clearing my cookies to read the paper each day or even a second time after the first time I load the page.

Asked by mhemhauser65 2 iminyaka edlule

Last reply by cor-el 2 iminyaka edlule

  • Okugcinwe kunqolobane

access to mewe.com via linux.ubuntu & firfox

I use Linux / ubuntu , with firefox ..when I tried to connect to my profile at mewe.com i got this.. " Your browser is not supported. We cannot provide a good experien… (funda kabanzi)

I use Linux / ubuntu , with firefox ..when I tried to connect to my profile at mewe.com i got this..

" Your browser is not supported.

We cannot provide a good experience to your browser. To use this site, please upgrade to the latest version of Chrome, Firefox, Safari, Edge or some other modern browser."

i dont want and have had problems with chrome./.. so can u help, please?

Asked by ngo12347 2 iminyaka edlule

Last reply by cor-el 2 iminyaka edlule

  • Okugcinwe kunqolobane

primary password

bold textI forgot my primary password on my PC and I have my account synced with my phone and i still have access to my passwords from my phone. can I reset the primary p… (funda kabanzi)

bold textI forgot my primary password on my PC and I have my account synced with my phone and i still have access to my passwords from my phone. can I reset the primary passsword on the PC then re- sync it with my phone to restore all the login information? or would it also get deleted from my phone?

Asked by youssefaref0 2 iminyaka edlule

Last reply by cor-el 2 iminyaka edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

One of my Firefox fonts is not right

seems like firefox is not understanding a font and instead its using - caption so I cant read any of my shortcuts . see attachment . how do I change this … (funda kabanzi)

seems like firefox is not understanding a font and instead its using - caption

so I cant read any of my shortcuts . see attachment . how do I change this

Asked by paulvan36 2 iminyaka edlule

Answered by jscher2000 - Support Volunteer 2 iminyaka edlule

  • Okugcinwe kunqolobane

Unable to login - Invalid authorization key or 2FA codes or tried too many times

TL;DR: I ended up with 2FA disabled and recovery key enabled Hello people ! I'm currently testing Firefox Account features such bookmark syncing and its login secu… (funda kabanzi)

TL;DR: I ended up with 2FA disabled and recovery key enabled

Hello people !

I'm currently testing Firefox Account features such bookmark syncing and its login security (not password storage/sync). Unfortunately I'm having big trouble authenticating myself to the service right now.

I have 2 testing accounts with the following configuration :

  1. I've setup 2FA authentication.
  2. I did not set a secondary email.
  3. I did not set an account recovery key.

Here are some of the tests I'm doing :

  1. I start by doing several login/logout to check if 2FA is working as expected.
  2. Then I add a secondary email then make it primary then remove the previous primary email.
  3. Then again login/logout several times to check if 2FA is working as expected.

At some point I'm unable to login after some iterations of step 3) above.

  1. At first I get an error saying my 2FA code is incorrect. But it allows me to login successfully using one of my 2FA backup.
  2. Then again I logout/login several times to check if 2FA is working as it should be.
  3. Then at some point I get the same error again saying my 2FA code is incorrect. Trying several unused 2FA backup fails with error saying they're also incorrect.
  4. Then it finally says that I've tried too many time and suggests I should retry 15mins later.
  5. When I try to login after some time it then ask me for an authorization code sent to my email. But then it says every authorization code I try is also incorrect.
  6. I managed to disable 2FA from on one of the account I was still logged in Firefox. But when trying to login on another Firefox profile then I get the same error saying I tried too many times.

Just for clarification - Please note that I may have use one or two 2FA codes instead of authorization keys when it asked me so. But I did not mistyped any 2FA or auth code I've tried.

And after several hours of giving up on it - the problem suddenly vanished and I could login/logout fine. As a precaution I add a recovery key and decided to disable 2FA because I can be sure it will work as is should.

Maybe I get locked but I dont know what really happened. I believe I did not a lot of login abuse though. I just feel like it's a big issue for my case because I could not rely on the 2FA backup and authorization keys. The error didn't help either because it likely says I've been locked. Whereas having one or two mistyped codes or using "several correct 2FA backup and auth keys" which were wrongly considered incorrect - should not be treated as a login abuse or brute force.

From now on I will likely disable 2FA if using this service. I understand these tests are not things you do on everyday use but I can't imagine how bad it would feel if I have sync sensitive data such as passwords and have to wait hours to unlock access to my account (even if not to access those data).

Asked by webheatsandwich 2 iminyaka edlule

Last reply by webheatsandwich 2 iminyaka edlule

  • Okugcinwe kunqolobane

my website jimmchughphotographs is nolonger loading on Firefox or my computer, saying it's not secure.

How can I fix this? No idea what it is talking about and can load on Safari fine. I could load www.jimmchughphotographs.com fine on Firefox a little while ago. Just notic… (funda kabanzi)

How can I fix this? No idea what it is talking about and can load on Safari fine. I could load www.jimmchughphotographs.com fine on Firefox a little while ago. Just noticed the blank screen on my computer tonight. Is it Firefox, my computer, how to fix. Thanks, Jim McHugh [email removed from public forum] but [email removed from public forum] may be best email at moment.

Asked by jim372 2 iminyaka edlule

Last reply by cor-el 2 iminyaka edlule

  • Okugcinwe kunqolobane

Email SPAM from Mozilla

Why does unsubscribing from email communications not work with my Mozilla account? I am starting to regret ever giving them my email address. No matter how many times I… (funda kabanzi)

Why does unsubscribing from email communications not work with my Mozilla account?

I am starting to regret ever giving them my email address.

No matter how many times I unsubscribe I keep getting SPAM from Mozilla.

Nothing is selected under email communications. I never selected anything in the first place but I keep getting Tips.

Asked by brandon.docke 2 iminyaka edlule

Last reply by Terry 2 iminyaka edlule

  • Okugcinwe kunqolobane

I have just got

I have just got the message “your browser is no longer supported “ What do I do?

Asked by lakebarn 2 iminyaka edlule

Last reply by cor-el 2 iminyaka edlule

  • Okugcinwe kunqolobane

90 degree rotated image display in browser after FTP Upload

After FTP upload, jpg images are displayed rotated in FireFox-Browser (111.0.1 - 32-Bit). In IE looks OK. The website is built with dreamweaver 8.0. What can I do? … (funda kabanzi)

After FTP upload, jpg images are displayed rotated in FireFox-Browser (111.0.1 - 32-Bit). In IE looks OK. The website is built with dreamweaver 8.0. What can I do?

Asked by alpha5 2 iminyaka edlule

Last reply by alpha5 2 iminyaka edlule

  • Okugcinwe kunqolobane

customize toolbar with Add-on icon

How do I add the icon for an add-on which is not shown when I click on "customize toolbar"? When I click customize toolbar the result does not show any of the icons for … (funda kabanzi)

How do I add the icon for an add-on which is not shown when I click on "customize toolbar"? When I click customize toolbar the result does not show any of the icons for add-ons/extensions.

Asked by Michael M. 2 iminyaka edlule

Last reply by Terry 2 iminyaka edlule

  • Okugcinwe kunqolobane

Suddenly, Firefox will not make already-followed hyperlinks purple. I have set, reset, refreshed to no avail.

I need to follow many hyperlinks. Everything worked fine and the followed hyperlinks changed from blue to purple. In the last 2 days, they stay blue. I have gone to setti… (funda kabanzi)

I need to follow many hyperlinks. Everything worked fine and the followed hyperlinks changed from blue to purple. In the last 2 days, they stay blue. I have gone to settings and reset it multiple times, but the only way I can get the change is to make the screen high contrast, which I do not want. I have refreshed Firefox. I have the latest update (which might be what changed). What is the problem?

Asked by Patrick Cuthbert 2 iminyaka edlule

Last reply by Terry 2 iminyaka edlule