I-Firefox Community Forum

Hello, Today i was working on a friend laptop, i was using the private browser while i was downloading a very sensitive files, after closing the private window i couldn’t find the files is that normal? Also, do you think that the files might be found, or they gone for life? Cuz i don’t wanna my friend to maybe find them one day.

So I updated to Sequoia on my Mac and have run into a variety of problems, i.e. Instacart won't open at all, Amazon has slowed down significantly, can't access my health insurance site (stops at login) and now today Firefox has an update but nothing is actually happening. The wheel just spins and spins and now everything on my machine has slowed to a stop. So my question is how do I stop the update from happening right now?

I have the newest firebox version and i have you tube connected to the menu bar and 2 icons for it on the desktop i m not sure what if an addon are cause it to stay in full screen screen mode i do not wan it in full scene mode. i have done everything i know how to do to stop it from full screen please how do i get it ti default always just giving you a sample of what Iam getting just a sample of the size i do not have firefox zoomed it is on 100 percent and not zoomed the sixes is 16 and 14 an no larger.

Hi community,

Since the last Firefox update, I’ve noticed that many websites load as a blank white page on the first attempt. The only way to get the content to appear is by refreshing the page manually (Ctrl+R).

This happens randomly on both static and dynamic websites — sometimes even on Firefox’s own support pages. I’ve already tried:

Clearing cache and cookies

Disabling all extensions

Running Firefox in Troubleshoot Mode

But the issue still occurs. No errors in the console either.

Is this a known issue with a recent update? Or could it be related to hardware acceleration, DNS, or caching settings?

Would appreciate any advice or similar experiences!

am trying to log into the indian evisa (indianfrro.gov.in) website to print off an ETA (Electronic Travel Authorisation) and when logging into the site I am getting a warning saying potential security risk ahead

Warning: Potential Security Risk Ahead

Firefox detected a potential security threat and did not continue to indianfrro.gov.in . If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

What can you do about it?

The issue is most likely with the web site, and there is nothing you can do to resolve it.

If you are on a corporate network or using antivirus software, you can reach out to the support teams for assistance. You can also notify the web site’s administrator about the problem.

I do not know what to do for the best

I have been using Firefox for awhile now and something weird is happening. I can't close tabs by clicking on the 'x' on the tab. I also can't use the back arrow and the refresh button. I can right click and close tabs that way and the bookmark bar works. The problem seems confined to the top two bars. Thank you.

hello! Firefox began timing out and needed to be force quit starting yesterday; I didn't think anything of it until I reopened and Firefox continued to be unusable. It's not frozen or unresponsive, but it won't load pages or complete actions. I can interact with the browser and settings, etc, access about:crashes, but I can't actually submit crash reports; it just loads endlessly. When I close the program, it won't complete that action either; the app remains running in the background until I force quit.

Things I've tried:

Restarting the computer Uninstalling and reinstalling Firefox Clearing the cache

Other browsers work fine, as does the rest of my machine and internet. I'm submitting this using Safari because I can't navigate here using Firefox, but would really prefer to get back to my browser of choice.

Attached are the IDs of a few of the crashes I've had; they remain unsubmitted, sorry, because (as outlined above) I'm not able to complete the action when submitting them.

With vertical tabs and expand on hover, clicking on the X box rarely closes the tab. Sometimes I have success if the pointer is on the left or right line of the box. Not having luck on the center of the box. Has been true for several weeks. With hover off, clicking the X works fine. I am running Windows 11.

The setting works...in the way that if i quit Firefox, it'll not continue from the tabs and windows, but if i reboot my pc and open Firefox, I find myself the same place i stopped...even though i have that setting disabled. I found someone else with same issue on reddit and i did the same restarting the browser and refreshing and all....all to no effect.

Today randomly i noticed that my bookmark bar is waaay shorter out of the blue, i didn't change or adjust anything, all i do is the updates from mozilla that's all, it was all music it really saddens me because atm it's lost forever, i hope somebody can help me (i don't know since when it disappered i literally just noticed it right now ...)

My screenshot scissors tool has disappeared from the toolbar. I looked in "Customise Toolbar" and "Edit controls" is the only related toolbar that's there. Has the scissors tool been replaced by this?

hey, I update my laptop windows, after updates when it restarted I have signed in to my account but bookmarks wasn't recovered. It was totally gone. I want my bookmarks back it is really important to me.

Hello Firefox Support,

I’m encountering a strange issue with Firefox. While playing YouTube videos at very low quality (144p) just to listen to music, my GPU usage spikes to 100%. This happens even when the video is not fullscreen and there’s minimal visual content.

System Info:

   Firefox Version: 140.0.2 (64-bit)

   Operating System: Windows 11 

   CPU: AMD Ryzen 7 8700F (no integrated GPU)

   GPU: AMD Radeon RX 7900 GRE

   GPU Driver Version: AMD Adrenalin 25.6.1 

The issue goes away when I disable hardware acceleration in Firefox settings, but I’d prefer to leave it enabled for better performance elsewhere.

Is this a known issue with AMD GPUs or is there something else I can try to reduce GPU usage during playback?

Thank you for your help.

Hi, Once last week I had Firefox crash, like quite literally the window I had open just closed abruptly. Tried doing the refresh using the setup wizard and it did not help. Then I've tried uninstalling/reinstalling several times. Each time it'll open up like new, and within 10 minutes the window closes randomly and then Firefox doesn't launch anymore on my laptop. No error message, just does not launch whether I try to from taskbar or Home or even run as administrator. Seemingly random I've been using Firefox for months and it just started doing this last week.

Sorry for lack of other info, thanks for any help you're able to give.

First of all, if you really want to help people, then offer phone or at least chat support -- not bots!

Second, I just uninstalled Firefox for the second time because of problems with connectivity and installing bookmarks

The first time was a problem with the bookmarks and again I had a problem, not with installing them but installing too many -- each imported bookmark installed seven times!

Also, I was having problems loading pages.

You really think people want to spend days rummaging through FAQs to find an answer? You need to provide some good support if you want to survive.

I own a website that has chat rooms for each of my advisors. As of 2 days ago they are all having issues. I have them login with Firefox but now asking them to use Google Chrome...............low and behold it works

Whats the issue as i believe it started with the latest Firefox update

Thanks so much

Natalie Damsel In Distress :)

bp-99a3af9e-c74e-4a75-9564-ae4050250703

this is the latest crash report. had 19 crashes in about 1 hour. i have noticed when i put stress on my pc IE playing a game the crashes are less. i have 64g ram i9 14900k cpu. disabled all extenstions have uninstalled and reinstalled firefox but nothing im doing seems to help.

any help would be great.