Youtube not showing the full bottom of the video

Sometimes when I go to click on songs on YouTube it doesn't show the whole bottom part of the video's screen. It has some of it but does not show the fullscreen mode opti… (funda kabanzi)

Sometimes when I go to click on songs on YouTube it doesn't show the whole bottom part of the video's screen. It has some of it but does not show the fullscreen mode option to click on. When i open up Chrome it's fine. I'm using the newest update of Firefox.

Asked by Camisha Taylor 1 usuku oludlule

Last reply by Camisha Taylor 1 umzuzu odlule

Sync not working due to a downed server

For now one week, I cannot sync my browser using Firefox sync. When checking the logs, I always see : Sync.Resource WARN GET request to https://sync-788-us-west-2.s… (funda kabanzi)

For now one week, I cannot sync my browser using Firefox sync. When checking the logs, I always see :

Sync.Resource WARN GET request to https://sync-788-us-west-2.sync.services.mozilla.com/1.5/208380794/info/collections failed: [Exception... "The connection was refused" nsresult: "0x804b000d (NS_ERROR_CONNECTION_REFUSED)" location: "<unknown>" data: no] No traceback available

I have tested on multiples wifi network and mobile data and still the same error. After checking, it seem that this server is down, and I don't know were to report this.

Is this the right place to report this or is it a thing I can do to fix that ?

Thanks

Asked by cfouche3005 8 imizuzu edlule

Private browsing zoom settings

I'm having a problem with websites not remembering my zoom percentage settings. The zoom settings were remembering on my administrator account until recently. The stran… (funda kabanzi)

I'm having a problem with websites not remembering my zoom percentage settings. The zoom settings were remembering on my administrator account until recently. The strange thing is that zoom settings on websites ARE remembered in my standard user account on the same device. I am talking about private browsing only. Have any ideas on that? Thank you

Asked by Tom_798 21 imizuzu edlule

credit card option on security settings

The credit card save/auto-fill option seems to have disappeared from the settings on Firefox. I previously had it set to 'off', but when there was an issue recently I fou… (funda kabanzi)

The credit card save/auto-fill option seems to have disappeared from the settings on Firefox. I previously had it set to 'off', but when there was an issue recently I found the option was gone - although the about:config was still showing credit card options. Has this option been removed from Firefox now?

Asked by ians 3 amahora adlule

Last reply by ians 20 imizuzu edlule

WebGL still not present in Firefox with 21H2 Windows LTSC

WebGL still not present in Firefox with 21H2 Windows LTSC my previous question was closed and still no solution. Nothing advised helps the issue. On the same system it wo… (funda kabanzi)

WebGL still not present in Firefox with 21H2 Windows LTSC my previous question was closed and still no solution. Nothing advised helps the issue. On the same system it works in Nightly!!!!

Asked by jcpkoz 18 amahora adlule

Last reply by jcpkoz 26 imizuzu edlule

Deleting Profiles

I am a single user of Firefox 123.0 (64 bit) on a Windows 11 desktop, Win 11 laptop, and Android phone. If I use Profile Manager to delete both of the the Profiles from m… (funda kabanzi)

I am a single user of Firefox 123.0 (64 bit) on a Windows 11 desktop, Win 11 laptop, and Android phone. If I use Profile Manager to delete both of the the Profiles from my desktop ("default" and "default-release"), will that have any effect on my laptop or phone? Specifically, will I lose my passwords and bookmarks on all devices, or just the desktop?

Also, can I delete one of my two profiles? If so, which one? When I navigate to Users\Bill\AppData\Roaming\Mozilla\Firefox\Profiles, I see four folders:

 lamrm8zp.default-release,  2/26/2024
 gqrogfwy.default,  2/24/2024
 06m8lkgu.default-release,  9/21/2023
 x0wvrqsi.default,  5/4/2022

Asked by Bill 1 usuku oludlule

Last reply by Bill 41 imizuzu edlule

Linux save dialog limitations

I've just tried to save something from firefox on linux(Manjaro KDE) and was baffled that there doesn't seem to be a way to manually enter the path and navigate to it in … (funda kabanzi)

I've just tried to save something from firefox on linux(Manjaro KDE) and was baffled that there doesn't seem to be a way to manually enter the path and navigate to it in the save dialog. In addition to that, there are many locations missing and I can't seem to find a way to add new custom or favorites ones either.

All that combined means it was impossible to save my file directly to a network location, which is something I very often need to do. It just seems insane for such a basic feature to be missing and I've found a 4 years old thread about it meaning nothing has been done to fix this since? https://support.mozilla.org/en-US/questions/1279125

The only way I can see would be to mount the network path(not a good solution for one offs) and navigate to it(a symlink can make it closer to one of the existing shortcut but still annoyingly require more clicks) every time but that's very tedious since most of my saving is on a specific server drive.

Asked by SamKook 4 amahora adlule

Last reply by SamKook 2 amahora adlule

Tab to Amazon search broken

Prior to a few days ago I could type "Ama" into the address bar and then press Tab to start search Amazon. However, it now goes to a recent history item instead (see imag… (funda kabanzi)

Prior to a few days ago I could type "Ama" into the address bar and then press Tab to start search Amazon. However, it now goes to a recent history item instead (see image). How do I fix this?

Asked by LongDuck 4 ezinsukwini ezidlule

Last reply by cor-el 1 ihora elidlule

"About Firefox" box shows error message "Failed to check for updates".

I have a macbook pro running Sonoma 14.2.1. A few days ago I noticed the computer didn't update to the current version of Firefox when I attempted to do so after being pr… (funda kabanzi)

I have a macbook pro running Sonoma 14.2.1. A few days ago I noticed the computer didn't update to the current version of Firefox when I attempted to do so after being prompted that an update was available. I went to "About Firefox" and saw the error message "Failed to check for updates". Please help. Thanks.

Asked by WILLIAM RAMIREZ 5 amahora adlule

Last reply by cor-el 1 ihora elidlule

Pages taking ages to load

Hi all, I feel like this is a problem that must have been experienced and solved a thousand times... however I've tried all the suggested fixes I can find and the proble… (funda kabanzi)

Hi all,

I feel like this is a problem that must have been experienced and solved a thousand times... however I've tried all the suggested fixes I can find and the problem still persists.

When I load Firefox the pages take ages to load. It doesn't matter what the page is, it takes ages, except that about: pages load fine, no problem. When I say pages take ages to load, I mean that everything about the page takes ages, not only the next, not on the images and other content etc, everything. This only started happening today and I only created a new profile a month or so ago. I don't have many tabs open (maybe 20) of which 9 are pinned. I do have lots of extensions installed.

I've tried troubleshooting/safe mode, that makes no difference.

Private browsing and loading another profile are fine, they don't have this problem.

I've cleared all cache and data, cookies, etc, including startup cache.

I've deleted the content-prefs file, and removed places files.

I've tried disabling and enabling hardware acceleration.

I've tried disabling TRR.

Probably some other things too, but so far nothing has worked.

Suggestions please! :)

Asked by madbilly 1 inyanga edlule

Last reply by cor-el 1 ihora elidlule

Twitter notifications problems

I have a problem with firefox notifications for twitter. They appear in a separate window and when I click somewhere, they disappear as if they were in the foreground and… (funda kabanzi)

I have a problem with firefox notifications for twitter. They appear in a separate window and when I click somewhere, they disappear as if they were in the foreground and hiding. The second thing is clogging and then I get a massive series of delayed notifications. help

Asked by essa 23 amahora adlule

Last reply by essa 1 ihora elidlule

Volume asjustment

Whenever I log on to my bank's web site, I'm sent an audible signal that invites me to start a chat session with a bank agent. The problem is that the audible alert is so… (funda kabanzi)

Whenever I log on to my bank's web site, I'm sent an audible signal that invites me to start a chat session with a bank agent. The problem is that the audible alert is so loud that it startles me. This is very annoying. I called the bank's help line and was told there was no way they could adjust the sound volume. I would like to know if it's possible for Firefox to decrease the volume for that web site.

Asked by Gino Pipia 6 amahora adlule

Last reply by Gino Pipia 1 ihora elidlule

Loading the page in the background.

For example, firefox is open in the background and when I click on a url from discord, it opens the link in firefox but does not bring the page to me, I need to minimize … (funda kabanzi)

For example, firefox is open in the background and when I click on a url from discord, it opens the link in firefox but does not bring the page to me, I need to minimize the discord.

Asked by Dogancan 1 ihora elidlule

Changing location of bookmarks

I'm trying Firefox again after many years in the Edgy wilderness. In Firefox in Windows, you used to be able to specify where your bookmarks were located. I store all m… (funda kabanzi)

I'm trying Firefox again after many years in the Edgy wilderness. In Firefox in Windows, you used to be able to specify where your bookmarks were located. I store all my files (documents, spreadsheets, etc) in a complex structure on my C drive and, ideally, I should be able to store my Firefox bookmarks in the same structure. It just doesn't make sense to store the bookmarks in a separate location. I'm pretty sure you used to be able to do this by specifying the root of the bookmarks structure as c:/Documents, but I can't see how to do it in the current version.

Asked by DaleLaceyNZ 7 amahora adlule

Last reply by cor-el 2 amahora adlule

After latest update (123.0) usernames and passwords are not auto filling

Hi, After latest update (123.0) usernames and passwords are not auto filling. - I noticed that "Ask to save passwords" is unchecked and not configurable(or grayed out). … (funda kabanzi)

Hi, After latest update (123.0) usernames and passwords are not auto filling.

- I noticed that "Ask to save passwords" is unchecked and not configurable(or grayed out). - I tried troubleshoot mode and did refresh too, no use. - History setting is set to "Always remember history".

Note: I see the banner: "Your browser is being managed by your organization.", There I dont see any of these settings controlled except primary password is turned off.

Asked by SatSat 8 amahora adlule

Last reply by cor-el 2 amahora adlule

"The connection has timed out....."

I have had no trouble using Firefox for many years and am able to access all/any websites excepting for one which upto a few months ago I had no trouble with. The one th… (funda kabanzi)

I have had no trouble using Firefox for many years and am able to access all/any websites excepting for one which upto a few months ago I had no trouble with. The one that I am unable to access is

  https://www.scc-online.org 

and all I get is the "The connection has timed out.." comment on an otherwise blank screen. I have contacted the webmaster who says that I am the only one with this problem. My neighbour who uses MS Edge has no trouble in displaying the website. He uses the same ISP as I do but uses Windows 11.

The webmaster says that it might be that I am using Windows 7 64bit and that Firefox cannot handle this particular website. Alternatively he suggested that my ISP was the cause of the problem although I have been using the current ISP for over 20 years and have never had this type of problem.

I have three computers all with Windows 7 and Firefox and they all have the same problem.

Is there any help available for me as the information on the "website" is important and I do not wish to have to go to my neighbour to view the website?

Les Sondheim, Parksvville BC, Canada

Asked by lsondheim 2 amahora adlule

colorfore theme

How can I restore a previous theme? I had a "colorfore" theme that Mozilla offered a few years ago set up in Firefox. It was perfect! I could see everything clearly with … (funda kabanzi)

How can I restore a previous theme? I had a "colorfore" theme that Mozilla offered a few years ago set up in Firefox. It was perfect! I could see everything clearly with my aging eyesight.Then one of my synced computers needed a new Linux OS installation so I signed out of sync on that machine. Installed the new OS. When I started Firefox the first time I signed into sync. I got my history, bookmarks and bookmark bar, but no custom colors. Now my computer at work has its colors reset to the out of box colors too. I have lost the colorfore colors I have been using for several years now. How can I get the colorfore colors back? Thank you for your attention in this matter. I love Firefox, use it exclusively and contribute to Mozilla. Gregg Scholfield

Asked by Gregg Scholfield 3 amahora adlule

Last reply by cor-el 2 amahora adlule