• Kusonjululiwe
  • Ikhiyiwe

shortcuts

My shortcuts on my Firefox Homepage vanished. How can I get them back?

Asked by enterprise.e 1 isonto elidlule

Answered by Denys 1 isonto elidlule

  • Kusonjululiwe

Mozilla Monitor report email a scam?

For first time received email from breach-alerts@mozilla.com. Title is: Your monthly Mozilla Monitor report. Is this a scam? Other people have asked this question and Moz… (funda kabanzi)

For first time received email from breach-alerts@mozilla.com. Title is: Your monthly Mozilla Monitor report. Is this a scam? Other people have asked this question and Mozilla Firefox company has not made any attempt to answer these serious questions. If I do not hear back from Mozilla Firefox within a week I might remove Mozilla Firefox and use another company.

Asked by lee37 1 isonto elidlule

Answered by TyDraniu 1 isonto elidlule

  • Kusonjululiwe

Video still auto plays even though AutoPlay is blocked for both Audio and Video

On certain websites , the audio and video still auto play even though the option, "AutoPlay" is blocked for both audio and video. Please see the attached screenshot wh… (funda kabanzi)

On certain websites , the audio and video still auto play even though the option, "AutoPlay" is blocked for both audio and video.

Please see the attached screenshot which shows that auto play is blocked, it is circled in red. While the video has auto played, circled in orange with a timestamp of 17 seconds being played prior to it being manually stopped.

Please fix this issue.

Asked by LimuxSpring 2 emasontweni adlule

Answered by LimuxSpring 1 isonto elidlule

  • Kusonjululiwe

How to restore bookmarks from a bookmarksbackup .jsonlz4 file on a mac

Hello, FF 139.0.4 on MAC Sequoia15.5. Lost ALL references to bookmarks, i.e. Bookmarks Toolbar totally gone. How can/do I restore from .jsonlz4 file in bookmarkbackups.… (funda kabanzi)

Hello, FF 139.0.4 on MAC Sequoia15.5. Lost ALL references to bookmarks, i.e. Bookmarks Toolbar totally gone. How can/do I restore from .jsonlz4 file in bookmarkbackups. Also, will I be able to salvage my previous profile, presumably containing my older "Tabs on Bottom" work-around? Alternatively, is there a process to restore JUST Firefox from Time Machine? Appreciate any advice.

Asked by jYOW 1 isonto elidlule

Answered by jYOW 1 isonto elidlule

  • Kusonjululiwe

Just started today - Firefox is using 90%+ of laptop memory, then system hangs up

This problem just began today on my Win 11 laptop. Firefox is current - 139.0.4. Win 11 is current. No new software has been installed. Firefox hangs up and will not… (funda kabanzi)

This problem just began today on my Win 11 laptop. Firefox is current - 139.0.4. Win 11 is current. No new software has been installed. Firefox hangs up and will not move. Task manager shows FF is consuming more than 90% of my 16GB memory. I must end the FF task to get up and running again.

Asked by kensmith6 2 emasontweni adlule

Answered by kensmith6 1 isonto elidlule

  • Kusonjululiwe
  • Ikhiyiwe

Will not connect

Oops! Something went wrong

There must be a misconfiguration in the system or a service outage

Asked by jls5473 2 emasontweni adlule

Answered by Denys 1 isonto elidlule

  • Kusonjululiwe

Trying to sign into Epson support site being blocked by Malwarebyes as malware!

I just got a new Epson 3-in-one printer and tried to sign up for the warranty. I got a message that the warranty was expired... I went to the Epson support site on Firefo… (funda kabanzi)

I just got a new Epson 3-in-one printer and tried to sign up for the warranty. I got a message that the warranty was expired... I went to the Epson support site on Firefox and Malwarebytes blocked the site as malware... It said I could add the site as approved, but I don't know how to do that. "https://www.epsoncom.com/my-account/home". The Epson site said I already had an account but my password was incorrect. I had an Epson printer more than ten years ago; I don't remember the password and they don't provide an option to reset it. HELP, PLEASE.

Asked by BTINAZ 1 isonto elidlule

Answered by jonzn4SUSE 1 isonto elidlule

  • Kusonjululiwe

Google suggestion in Firefox's address bar keep showing Japanese suggestions even though I chose English and Canada as language and location with my google account.

Google suggestion in Firefox's address bar keep showing Japanese suggestions even though I chose English and Canada as language and location with my google account. I us… (funda kabanzi)

Google suggestion in Firefox's address bar keep showing Japanese suggestions even though I chose English and Canada as language and location with my google account.

I use same google account with google chrome, but google chrome doesn't show Japanese suggestion.

As for setting on Firefox, I unticked other than "show search suggestions".

How do I resolve it?

Thank you.

Asked by grn778 2 emasontweni adlule

Answered by jscher2000 - Support Volunteer 1 isonto elidlule

  • Kusonjululiwe

Chinese hanzi instead of Japanese kanji are rendered on websites

Hello, I'm a bit out of ideas how I can get Firefox to display the correct characters. For reference: https://learnjapanese.moe/font/ Windows: I only have german and ja… (funda kabanzi)

Hello,

I'm a bit out of ideas how I can get Firefox to display the correct characters. For reference: https://learnjapanese.moe/font/

Windows: I only have german and japanese locale installed, i even changed in intl.cpl the language to japanese. I have installed the japanese language pack / fonts and it's showing correctly in any windows editor.

Firefox: Second language set to japanese, disabled all addons, tried it on private mode to no success.

Any ideas how I get the characters to display?

Edit: I made it work by changing in about:config the font.cjk_pref_fallback_order-string to have ja as first.

Asked by heunisch 1 isonto elidlule

Answered by heunisch 1 isonto elidlule

  • Kusonjululiwe

Firefox tab behavior

I'd like to ask about Firefox's behavior and settings. I'm using Firefox with vertical tabs (using an add-on), but it seems to be behaving strangely. The things that have… (funda kabanzi)

I'd like to ask about Firefox's behavior and settings. I'm using Firefox with vertical tabs (using an add-on), but it seems to be behaving strangely. The things that have changed since before are: 1. Open from pinned tab 2. Now opens in a new tab → Previously it opened in the same tab 3. Clicking on a newly opened tab opens a new tab again → Previously it would open pinned tabs/same tabs → in a new tab It has changed. I haven't changed any of my Firefox settings. Windows 11 Home 23H2 Firefox version 139.0.4 (64-bit).

Asked by sweet0670 1 isonto elidlule

Answered by sweet0670 1 isonto elidlule

  • Kusonjululiwe
  • Ikhiyiwe

Why does "Delete cookies and site data when Firefox is closed" keep getting set randomly?

Periodically I open Friefox and all my cookies have been deleted. I go into settings to find "Delete cookies and site data when Firefox is closed" has been checked (NOT … (funda kabanzi)

Periodically I open Friefox and all my cookies have been deleted. I go into settings to find "Delete cookies and site data when Firefox is closed" has been checked (NOT BY ME!) again. This is very annoying as I then have to log into all my websites and go through 2FA. This is annoying to the point that I am posting on this site for help. Next step is find a new browser that doesn't screw up my work-flow randomly for no reason.

Asked by Will Totten 1 isonto elidlule

Answered by Denys 1 isonto elidlule

  • Kusonjululiwe

How to get rid of these "search" results in the URL bar?

See the attached. I get these despite having search suggestions disabled. I even turned it on long enough to uncheck that grey-ed checkbox. Made no difference. Thanks … (funda kabanzi)

See the attached. I get these despite having search suggestions disabled. I even turned it on long enough to uncheck that grey-ed checkbox. Made no difference.

Thanks

Asked by whitedavidp 1 isonto elidlule

Answered by jscher2000 - Support Volunteer 1 isonto elidlule

  • Kusonjululiwe

FireFox crashes on startup - even in safe mode - with reportID inside

- Had 3 windows open with numerous tabs and tab groups - Firefox sync was enabled, as well as a 2-3 plugins AFAIK - Version installed is latest as of this writing 139.0.4… (funda kabanzi)

- Had 3 windows open with numerous tabs and tab groups - Firefox sync was enabled, as well as a 2-3 plugins AFAIK - Version installed is latest as of this writing 139.0.4 - Initial crash caused by opening and quickly closing (IF that succeeded before crash) a onedrive share link - Cannot start firefox any more, also not in safe mode - the only thing that works is launching it with a fresh profile.

The report ID is bp-a8c824fc-a7fb-4290-a72b-b63160250620

Ideally I can resolve this without needing to refresh or start over with a new profile

Asked by Sintel 1 isonto elidlule

Answered by jscher2000 - Support Volunteer 1 isonto elidlule

  • Kusonjululiwe

This video is either unavailable or not supported in this browser. (Error #4000)

hi for some reason twitch.tv or some other websites will no longer play videos on my pc and i have no idea why, firefox works fine on my laptop … (funda kabanzi)

hi for some reason twitch.tv or some other websites will no longer play videos on my pc and i have no idea why, firefox works fine on my laptop

Asked by andrewp28 2 emasontweni adlule

Answered by andrewp28 1 isonto elidlule