Lost data

Just opened up Fireox and everything has gone - all bookmarks and folders, toolbar with shortcuts, all of it. I am not a technical person. What do i do to get it all back… (funda kabanzi)

Just opened up Fireox and everything has gone - all bookmarks and folders, toolbar with shortcuts, all of it. I am not a technical person. What do i do to get it all back? Thank you Harry

Asked by Harry Shapiro 1 ihora elidlule

Delete old email address for Firefox relay/mask

Hi, Mozilla Relay/mask is connected to an old, defunct email address. How do I change that? The verifications are going to the old address that I can no longer access. … (funda kabanzi)

Hi, Mozilla Relay/mask is connected to an old, defunct email address. How do I change that? The verifications are going to the old address that I can no longer access.

Asked by m stephens 16 amahora adlule

Last reply by Terry 10 amahora adlule

4K YouTube videos often skip segments and buffer on Mac

Running on an M1 Ultra Mac Studio, Firefox struggles to play 4K videos in recent days where it would've normally performed fine. I've never had troubles watching 4K YouTu… (funda kabanzi)

Running on an M1 Ultra Mac Studio, Firefox struggles to play 4K videos in recent days where it would've normally performed fine. I've never had troubles watching 4K YouTube on Firefox, until the past week or two. There are no other applications running, and only the one tab open in Firefox. Just a regular 4K video. Why won't it play properly? Why does it start buffering randomly when I can see my network is just fine? Why does it just randomly skip 10 seconds every minute or so while playing? This exclusively happens on 1440p or 2160p (4K). Please fix this ASAP.

Asked by b9bbmrbd4k 1 usuku oludlule

Last reply by zeroknight 19 amahora adlule

::before and ::after pseudo-elements override my safety css. How can I override them back?

Animation triggers my migraines. Man websites use transition and animation timing functions such as "ease in-out" to animate the interface. I try to block this. Among ot… (funda kabanzi)

Animation triggers my migraines.

Man websites use transition and animation timing functions such as "ease in-out" to animate the interface. I try to block this. Among other tools I use userContent,css, including the following:

  • {animation-timing-function: step-start !important}
  • {transition-timing-function: step-start !important}

This works to de-animate regular css elements, but not ::before and ::after pseudo-elements.

The current css standards do not apply user css to pseudo-elements. I've written to the WCAG about the issue.

https://bugzilla.mozilla.org/show_bug.cgi?id=1865572

https://github.com/w3c/wcag3/issues/40

But I really really need some way to de-animate these, because they trigger my migraines. Aside from css fixes, I often reduce the frame rate in about:config, but can't always do that, disable smooth scrolling, disable animated gifs and animated pngs, disable autoplay, block various non-scrolling elements using either css or uBlock Origin, etc.

Asked by MarjaE 11 amahora adlule

Last reply by cor-el 8 amahora adlule

Firefox switching to old instances

Hello, every once in a while Firefox on my Win 10 PC resets bookmarks, logins and saved tabs to ones that I used several weeks/months ago. I also remember that it once sw… (funda kabanzi)

Hello, every once in a while Firefox on my Win 10 PC resets bookmarks, logins and saved tabs to ones that I used several weeks/months ago. I also remember that it once switched back to a newer instance a few days after switching to and older one. When I try to open the app, it also creates a new icon on my taskbar. This has happened around 4-5 times in the last year. Does any one have an idea what the problem might be? Thanks in advance!

Asked by Henrik 1 usuku oludlule

Sound on Facebok videos

I am running Windows 10 Enterprise version on my desktop. The same video on Facebook plays perfectly on Chrome but the sound is muted when it is played on Firefox. It h… (funda kabanzi)

I am running Windows 10 Enterprise version on my desktop.

The same video on Facebook plays perfectly on Chrome but the sound is muted when it is played on Firefox. It happens only recently.

Is there some control features that I should turn on or turn off somewhere so that I can continue to use Facebook a usual on my Desk top.

Asked by swwlee 1 usuku oludlule

Last reply by zeroknight 1 usuku oludlule

I deleted my previous Firefox icon from my desktop without keeping my Favorites/Bookmarks.

Very sorry. I saw 2 icons on my desktop and deleted one without checking to see if my Bookmarks were in both of them. They weren't. Do you know of any way to retrieve … (funda kabanzi)

Very sorry. I saw 2 icons on my desktop and deleted one without checking to see if my Bookmarks were in both of them. They weren't. Do you know of any way to retrieve what I deleted, or should I just put them back as I need them? Also, I set up my original Mozilla account 5 years ago, and don't remember how to add a bookmark panel on the left of the screen.

Asked by Vang 18 amahora adlule

Updates Make Me Restart Immediately

In my Firefox settings I have selected "check for updates but let [me] choose to install them" but Firefox automatically installs updates while I'm using it and immediate… (funda kabanzi)

In my Firefox settings I have selected "check for updates but let [me] choose to install them" but Firefox automatically installs updates while I'm using it and immediately requires me to restart the browser. All navigation thereafter returns a page saying I have to restart Firefox to continue.

It's incredibly annoying to have to then sign in to all half dozen or more sites that I was already signed in to. I'm going to have to abandon Firefox if this continues.

Is it a security setting my employer configured? I think I have the same problem at home.

- Bruce

Asked by bruce.hyatt 20 amahora adlule

Last reply by bruce.hyatt 18 amahora adlule

Menu, tabs, X (for closing program) do not appear at start. I then have to do CTRL ALT Delete to teminate Firefox.

Menu, tabs, X (for closing program) do not appear at start. I then have to do CTRL ALT Delete to teminate Firefox I have repeatedly re-installed Firefox but then have to … (funda kabanzi)

Menu, tabs, X (for closing program) do not appear at start. I then have to do CTRL ALT Delete to teminate Firefox I have repeatedly re-installed Firefox but then have to reset all my preferences/bookmarks/etc. and the problem re-appears randomly. I just restarted Firefox and THIS TIME it worked! Normal heading: (attached) Top of Screen/Heading when error appears: No "Get Support Mozilla Support - Mozilla Firefox/no Tabs line/no bookmark toolbar/ no - + X in upper right corner" --->have to do a CTRL ALT DEL to terminate the program. This is a new ASUS Vivobook 15 Computer with Windows 11 that I've had only a week.

Asked by notreve2020 14 amahora adlule

Fidelity Auto-Logout

I'm having an issue with Fidelity Investments website logging me off after 5-10 minutes of inactivity. Before Fidelity's website redesign, I could go at least 30 minutes… (funda kabanzi)

I'm having an issue with Fidelity Investments website logging me off after 5-10 minutes of inactivity. Before Fidelity's website redesign, I could go at least 30 minutes or more without having to login again. It seems now I have to login constantly.

I have contacted Fidelity, but the said it was a Firefox issue, however, I cannot find any information about this issue (or I don't know where to look).

How do I extend the time before needing to login again? Thoughts on if is this even a Firefox issue or is it Fidelity's website?

Thank you!

Asked by SS 2 ezinsukwini ezidlule

Last reply by cor-el 2 ezinsukwini ezidlule

Best Firefox version for Windows 7?

Since support is being discontinued for W7 Firefox, would someone please recommend the best version of Firefox for Windows 7? Security is not a concern, since I have re… (funda kabanzi)

Since support is being discontinued for W7 Firefox, would someone please recommend the best version of Firefox for Windows 7? Security is not a concern, since I have reliable 3rd-Party security setup(s) for my Windows 7 systems.

Thanks!

Asked by jhughey 15 amahora adlule

Last reply by James 2 amahora adlule

Firefox crashing (when switching tabs?)

Firefox has crashed repeatedly when I've switched tabs to my gmail in the past ~15 minutes. It happens in "troubleshooting mode" as well. I'm running firefox on a linux c… (funda kabanzi)

Firefox has crashed repeatedly when I've switched tabs to my gmail in the past ~15 minutes. It happens in "troubleshooting mode" as well. I'm running firefox on a linux computer, and my ubuntu installation and firefox are both up to date.

Here's my crash id: bp-b079d597-fb83-4a69-ab65-896370231129

Asked by Anna Fehr 1 usuku oludlule

Last reply by zeroknight 1 usuku oludlule

Rendering Issues on old Mac Pro

Hi! I am running Firefox on an old MacPro5,1 with MacOS Ventura using Open Core Legacy Patcher. The graphics card is a NVIDIA GeForce GT 630. So overall it's a pretty old… (funda kabanzi)

Hi! I am running Firefox on an old MacPro5,1 with MacOS Ventura using Open Core Legacy Patcher. The graphics card is a NVIDIA GeForce GT 630. So overall it's a pretty old setup but everything works fine. However, since day one, I've been having rendering issues with some (not all) videos on Firefox. These videos include some but not all YouTube videos, some embedded animations on websites, and every live stream video. The workaround is pretty straightforward: everything works fine on Safari and Chrome. Still, I am wondering what the issue could be, any help would be appreciated. Attached are two screenshot of what the rendering issues look like.

I just realized that my user agent string is wrong (for instance, it says that I am on OS X 10.15, even though I am on 13.6, not sure if that makes any difference at all.

Asked by flattestrat 1 ihora elidlule

Unable to Access Moz://a Website - Error Message

Hi, Moz://a Support Team I hope you're doing well, I'm encountering a problem accessing the Moz://a website due to a persistent pop-up error message. Could you please a… (funda kabanzi)

Hi, Moz://a Support Team

I hope you're doing well,

I'm encountering a problem accessing the Moz://a website due to a persistent pop-up error message. Could you please assist me in resolving this issue?

Any guidance or assistance you can provide would be greatly appreciated.

Thank you for your help.

Best regards, Karlie

Asked by KC4151007 9 amahora adlule

Last reply by cor-el 6 amahora adlule

Print an external page without opening it not working in Firefox

I'm trying to print a PDF document without opening it. I found a [guide][1] on MDN that explains how this can be done. ```jsx const handleClick = ( event: React.Mo… (funda kabanzi)

I'm trying to print a PDF document without opening it. I found a [guide][1] on MDN that explains how this can be done.

```jsx

 const handleClick = (
   event: React.MouseEvent<HTMLButtonElement, MouseEvent>,
 ) => {
   event.stopPropagation();
   event.preventDefault();
   const frame = document.createElement('iframe');
   frame.onload = () => {
     frame.contentWindow.print();
   };
   // frame.style.display = 'none';
   frame.src = docflow.primaryDocumentPdfUrl;
   document.body.appendChild(frame);
 };

```

In Chrome everything works well, but in Firefox an error occurs (see below).

> Partitioned cookie or storage access was provided to > “http://localhost:3000/api/documents/5bf1c493-b8ce-4f82-9ee0-def28065c645/visualization” > because it is loaded in the third-party context and dynamic state > partitioning is enabled

[![Error][2]][2]

Storage tab screenshot:

[![Storage][3]][3]

What am I doing wrong?


 [1]: https://developer.mozilla.org/en-US/docs/Web/Guide/Printing#print_an_external_page_without_opening_it
 [2]: https://i.stack.imgur.com/SwkRq.png
 [3]: https://i.stack.imgur.com/JZYXM.png

Asked by Pavel Perevezentsev 1 usuku oludlule

How to use custom icon on the New Tab page

The Firefox "New tab" page shows quick-navigation buttons. At the top right of each button, the 3-dot menu has an Edit option. On the edit dialog is a link "Use a custom … (funda kabanzi)

The Firefox "New tab" page shows quick-navigation buttons. At the top right of each button, the 3-dot menu has an Edit option. On the edit dialog is a link "Use a custom image", which then prompts you for a image URL.

I've tried pointing this to images in my Google Photos (a 1024x1024 .JPG), using an open-shareable link, but it doesn't work.

a) What format does the icon image have to be in? b) Are there any limitations on the URL? c) Is there a way to use a locally stored icon image?

Any guidance would be most welcome! Thanks :)

Asked by Brooks.B.J 13 amahora adlule