• Kusonjululiwe

When opening an e-edition newspaper link in gmail on Firefox browser, I am not directed to the intended link.

When I click on an e-edition link for a newspaper in gmail, the link doesn't direct to the correct site in Firefox. When I use Safari, and click on the e-edition link fo… (funda kabanzi)

When I click on an e-edition link for a newspaper in gmail, the link doesn't direct to the correct site in Firefox. When I use Safari, and click on the e-edition link for the newspaper, the link works as it should and goes to the correct page. I would like to have the link work on the Firefox browser. Any suggestions. I think there might be some sort of security thing/action which is misdirecitng the link. In the past, this problem happened with other sites.

Thank you,

Asked by Claudia MacLeod 1 isonto elidlule

Answered by Claudia MacLeod 1 isonto elidlule

  • Kusonjululiwe

why is firefox suddenly forcing the use of the address bar for searching.

Suddenly I cannot search from the search bar. It defaults to the address bar. why "fix" something that was not broken. Being forced to use the address bar is frustrati… (funda kabanzi)

Suddenly I cannot search from the search bar. It defaults to the address bar. why "fix" something that was not broken. Being forced to use the address bar is frustrating. If you go directly to the address bar, it tells you it cannot find that site.

Asked by computerlady29048 4 emasontweni adlule

Answered by Denys 3 emasontweni adlule

  • Kusonjululiwe

awesomebar has no settiong in advanced preferences

Version 148 recently installed as auto update and problem seems contemperaneous to that. My Home page is set to show only the Firefox "search the web" as an entry box in … (funda kabanzi)

Version 148 recently installed as auto update and problem seems contemperaneous to that.

My Home page is set to show only the Firefox "search the web" as an entry box in the screen centre, but will no longer allow any input: instead the awesomebar (aka address bar) shows on the tool bars at top of screen and accepts/displays the entry. I wish to revert to the simpler display.

I thought the solution lay within the advanced preferences that can be accessed (via app:config) and the value of the awesome bar changed. However tthe awesomebar preference is the only one shown for which there is no setting at all. Edit brings nothing up. There is a delete bin symbol available.

Can anybody explain what is going on and how to rectify this situation, please?

Asked by tony.wilkinson 1 isonto elidlule

Answered by Denys 1 isonto elidlule

  • Kusonjululiwe

I can't click the URL field, neither the shield icon nor any icon next to it

Since last two updates, I noted I can't click on the URL field or any icons next to each other two versions ago. I changed the Bluetooth mouse to a lined mouse, then it w… (funda kabanzi)

Since last two updates, I noted I can't click on the URL field or any icons next to each other two versions ago. I changed the Bluetooth mouse to a lined mouse, then it went OK. But with the latest update, again, the same symptom occured and persists: I am on MacBookPro, so I manage to Command+any command key.

How can I restore and click on URL field, copy URL, or reload the URL address again? OF course, I need to use other icons for each function.

Asked by mw Omotecho 1 isonto elidlule

Answered by mw Omotecho 1 isonto elidlule

  • Kusonjululiwe

I WOULD LIKE TO SPEAK WITH A TECHNITION

I JUST TRIED TO OPEN A DOWNLOADED EMAIL AND FOR THE FIRST TIME EVER I WAS TOLD TO ENTER THE PASSWORD TO OPEN THE PDF FILE I TRIED ADOBE ACROBAT AND THEN TRIED MOZILLA W… (funda kabanzi)

I JUST TRIED TO OPEN A DOWNLOADED EMAIL AND FOR THE FIRST TIME EVER I WAS TOLD TO ENTER THE PASSWORD TO OPEN THE PDF FILE I TRIED ADOBE ACROBAT AND THEN TRIED MOZILLA WHAT PASSWORD ARE THEY ASKING FOR, WHERE CAN I FIND IT THIS NEVER HAPPENED BEFORE THE LAST MOZILLA UPDATE


I WOULD ALSO LIKE TO BE ABLE TO DISCUSS PERFORMANCE AND CONNECTIVITY . MONTHS AGO ALL MY LOGIN AND PASSWORD INFORMATION WAS REMOVED. i HAVE BEEN ABLE TO START INSTALLING THOSE THAT I COULD BY ADDING THOSE I COULD BUT HUNDREDS WERE NOT AVAILABLE . AND MY COMPUTER HAS BEEN WORKING KIND OF OK JUST RECENTLY I NOTICED AN UPDATE TO MY COMPUTER HAPPENED AND IT IS NOT WORKING VERY WELL

I CAN BE REACHED AT [edited phone #] OR AT [edited email and phone# from community support forum]

Asked by helpneeded 1 isonto elidlule

Answered by Denys 1 isonto elidlule

  • Kusonjululiwe

I am getting access denied message when I try to log access Kroger.com.

This is the message I get when I try to access Kroger.com. It has always worked before and nothing has changed on my computer. No issues accessing other sites. You don'… (funda kabanzi)

This is the message I get when I try to access Kroger.com. It has always worked before and nothing has changed on my computer. No issues accessing other sites.

You don't have permission to access "http://www.kroger.com/pr/pickup-delivery-savings-4?" on this server.

Reference #18.13200117.1772323532.fee04a0c

https://errors.edgesuite.net/18.13200117.1772323532.fee04a0c

Asked by lcblackstone 1 isonto elidlule

Answered by Denys 1 isonto elidlule

  • Kusonjululiwe

how can I tell firefox that my computer has been upgraded to windows 11.

When I tried to install intuit turbotax it could not install because it kept saying that I have windows 8 or 10 and would not install. When I try to go to Costco it tell… (funda kabanzi)

When I tried to install intuit turbotax it could not install because it kept saying that I have windows 8 or 10 and would not install. When I try to go to Costco it tell me :You don't have permission to access "http://signin.costco.com/e0714dd4-784d-46d6-a278-3e29553483eb/B2C_1A_SSO_WCS_signup_signin_201/oauth2/v2.0/authorize?" on this server.

Reference #18.46182117.1772307163.29b43f85

https://errors.edgesuite.net/18.46182117.1772307163.29b43f85

I had to use Microsoft Edge and all works. I want to keep firefox. PLEASE HELP I did upgrade in the fall to switch to Windows 11. I verified with the system to be sure and all is there.

Edition Windows 11 Home Version 23H2 Installed on ‎10/‎04/‎25 OS build 22631.6199 Experience Windows Feature Experience Pack 1000.22700.1108.0

Device name NORMS-LAPTOP3 Processor 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.42 GHz Installed RAM 8.00 GB (7.65 GB usable) Device ID 49EC7F46-8573-48B5-AE54-BDC4E946868D Product ID 00325-96764-51399-AAOEM System type 64-bit operating system, x64-based processor Pen and touch No pen or touch input is available for this display

Thanks Norman

Asked by Lolabes 1 isonto elidlule

Answered by James 1 isonto elidlule

  • Kusonjululiwe

Cannot view Strava routes on route page after this week's update.

Earlier this week, I was able to view routes in the Routes section of Strava without any issues. Since the recent browser update, that feature is no longer working for me… (funda kabanzi)

Earlier this week, I was able to view routes in the Routes section of Strava without any issues. Since the recent browser update, that feature is no longer working for me.

Strava is one of the websites I use most frequently, and being able to access routes is important to my daily use. I’ve confirmed that the feature still works in Safari, but I would strongly prefer to continue using my current browser.

I also went through Strava’s help chatbot, and they indicated the issue is likely browser-related. Since this was functioning earlier in the week and has since stopped, I wanted to report the problem and see if there’s a fix or workaround available.

Thank you for your help.

Asked by Molly G 1 isonto elidlule

Answered by Molly G 1 isonto elidlule

  • Kusonjululiwe

Suggestion: Tools,Settings, Privacy & Security

Within Tool Settings create an option to choose one of the current six choices to become the default view. Currently "General" is the only default view upon entering Tool… (funda kabanzi)

Within Tool Settings create an option to choose one of the current six choices to become the default view. Currently "General" is the only default view upon entering Tools,Settings. As is with me I suspect the most revisited choice within Tools, Settings is "Privacy & Security". Would be immensely pleasing if I could select "Privacy & Security" as default view when entering Tools,Settings .

Asked by PointToPonder 1 isonto elidlule

Answered by Paul 1 isonto elidlule

  • Kusonjululiwe

transfer history, bookmarks and passwords using Windows Explorer

I am helping a friend who has a problem when opening any browser software on an old laptop so I cannot operate the syncing option. The old laptop uses Windows 10. I want … (funda kabanzi)

I am helping a friend who has a problem when opening any browser software on an old laptop so I cannot operate the syncing option. The old laptop uses Windows 10.

I want to transfer (to new laptop running Windows 11) the history, bookmarks and passswords by copying from users/hername/AppData/ but do not know which files need to be copied

Asked by beanpoleuk 1 isonto elidlule

Answered by TechHorse 1 isonto elidlule

  • Ikhiyiwe

why cant i addon grok to the sidebar

bold text simple question - i want to add Grok to the AI sidebar options... why doesnt the Grok addon work any longer Im using the latest firefox as my default browser … (funda kabanzi)

bold text simple question - i want to add Grok to the AI sidebar options... why doesnt the Grok addon work any longer Im using the latest firefox as my default browser

Asked by phoenixx2012 5 izinyanga ezidlule

Last reply by AliceWyman 1 isonto elidlule

  • Ikhiyiwe

(Removing question -- I have resolved it)

(Sorry if I wasted anyone's time. The issue turned out to be my large external monitor for one of my computers. When I was not using it, the smaller laptop screen did n… (funda kabanzi)

(Sorry if I wasted anyone's time. The issue turned out to be my large external monitor for one of my computers. When I was not using it, the smaller laptop screen did not allow all Firefox setting pop-up windows to display fully, so I could not see what I was used to seeing. When I connected it again to my large external monitor, everything was fine. That is why the other computer had no issues.

(So it had nothing to do with Firefox at all, and I am sorry if anyone read my question! Thanks.)

Asked by gregdyer23 1 isonto elidlule

Last reply by AliceWyman 1 isonto elidlule