No audio when sound card at 44.1khz.

Firefox plays audio just fine when my sound card is set to 48khz, but not 44.1khz. I searched for troubleshooting solutions online, but I did not find sufficient informat… (funda kabanzi)

Firefox plays audio just fine when my sound card is set to 48khz, but not 44.1khz. I searched for troubleshooting solutions online, but I did not find sufficient information regarding this specific issue. Please help.

Thanks Matt

Asked by Matthew Duncan 11 amahora adlule

Last reply by TyDraniu 1 ihora elidlule

Problems with Firefox installation

I had posted my question yesterday and received a response from jscher2000. I sent a reply to the response by email a short while ago, but I wasn't sure it went through. … (funda kabanzi)

I had posted my question yesterday and received a response from jscher2000. I sent a reply to the response by email a short while ago, but I wasn't sure it went through. Therefore, at the possible expense of having you receive the reply twice, I have recopied it here:

Thank you for trying to help me download Firefox onto my computer. As per your advice, I first tried shutting down and restarting my computer. That did not work. Then I went onto the link you sent me: https://www. mozilla,org/en-US/firefox/all/#product-desktop-release . The installation began, but only got up to around 80 - 90%. It stopped at the point where it said Execute: "C:|Program Files\Mozilla Firefox\default-browser-agent.exe" register-task 308046B... (It looks like there might be some more letters and/or numbers after the "B", but I can't see what they are.) I waited a few more hours to see if the installation would continue, but it did not. I then went back to try downloading Firefox in the regular way. First I got a message, "Now installing. Firefox will be ready in just a few moments." Again, installation proceeded to around 80 - 90 %, and then I got a message, "Hmmm. For some reason, we could not install Firefox. Choose OK to start over." Starting over didn't help. I got the same message. Any further help or advice that you can give me would be greatly appreciated. drzee1946 email: [removed from public support forum]

Asked by drzee1946 15 amahora adlule

Last reply by James 4 amahora adlule

Firefox Notification about Upgrading by 31 march 2024

Hi I recieved an Email Notification From Firefox Mozilla saying that i need to Upgrade my Forefox Browser on my MacBook Pro 2009 ( Operating System Yosemite Version 10.… (funda kabanzi)

Hi I recieved an Email Notification From Firefox Mozilla saying that i need to Upgrade my Forefox Browser on my MacBook Pro 2009 ( Operating System Yosemite Version 10.10.5 ) by 31st of march.my Firefox is set to update automatically

 so,  Is this a Legit Notification or a scam 
and , if legit, how do i go about doing it without updating my Operating system
   any info would be appreciated !
  Sam

Asked by sammelamed001 7 amahora adlule

Last reply by James 5 amahora adlule

Transferring open tabs from broken device to new one

Hi, My old device has broken and I was wondering if there's any way to transfer the open tabs from it to my new device? I've signed in to my account already and it po… (funda kabanzi)

Hi,

My old device has broken and I was wondering if there's any way to transfer the open tabs from it to my new device?

I've signed in to my account already and it ported over my history as well as bookmarks but I don't see a way to port over the open tabs? I'm not sure if they were synced and I can't go back to sync them now as the previous device is broken

Asked by chris-hales 17 amahora adlule

Last reply by cor-el 6 amahora adlule

How to get rid of google account

I had one email that I linked with a mobile game but I logged off and sold it. But every time I went to google.com and clicked sign in then It pops up the old Google acco… (funda kabanzi)

I had one email that I linked with a mobile game but I logged off and sold it. But every time I went to google.com and clicked sign in then It pops up the old Google account which I already sold. And I have to select new email and login again. It seemed in every time I went to google I have to re-login again. Its very bother me.

Asked by benztpk1994 7 amahora adlule

Last reply by cor-el 6 amahora adlule

It appears I have "Silk Privacy Pass" in firefox and I never put it there - I can't remove it

I've discovered it has something to do with Amazon. I didn't know I had it until I just migrated to Windows 10 and a new firefox update occurred. Even then, my only cl… (funda kabanzi)

I've discovered it has something to do with Amazon.

I didn't know I had it until I just migrated to Windows 10 and a new firefox update occurred.

Even then, my only clue is a little orange "triangle" that shows up at the top line of the 'hamburger' menu at the top right on the screen. When I clicked on it, I got a message saying "Silk Privacy Pass wants to update".

I went to my installed extensions/themes screen and there is nothing about a silk extension or add-on.

It also showed up when I looked in the startup configuration and it showed it was loading during startup there. I disabled it. But today I just got the orange triangle again an hour ago wanting me to let it update.

I want it gone!! Especially when it showed up on my system without my asking or knowingly agreeing to it.


FWIW, I also ran Agent Ransack (search utility) on the drives and "Silk" does not come up as a file name for an app, DLL or any other file.

Asked by Owen McDonald 15 amahora adlule

Last reply by jscher2000 - Support Volunteer 7 amahora adlule

Backup

Last time I tried backing up my bookmarks, they were saved in a file that was basically a list, a list that can't be imported back to Firefox bookmarks, but just a list. … (funda kabanzi)

Last time I tried backing up my bookmarks, they were saved in a file that was basically a list, a list that can't be imported back to Firefox bookmarks, but just a list. I would like to know if there's a way to actually export and import bookmarks with one click, rather than me having to add 200 pages from the list manually. When I tried importing the file, the list ended up somewhere random and not where bookmarks are

Asked by Devin M V 1 usuku oludlule

Last reply by jscher2000 - Support Volunteer 7 amahora adlule

Cookies being written and automatically deleted

Hello, I work for Microsoft, and one of our sites offers users a way to opt out of personalized advertising on some Microsoft domains by setting a cookie. The site: http… (funda kabanzi)

Hello,

I work for Microsoft, and one of our sites offers users a way to opt out of personalized advertising on some Microsoft domains by setting a cookie. The site: https://account.microsoft.com/privacy/ad-settings/signedout

When the user clicks the toggle to Off, we cycle through four domains via an iframe and write a TOptOut cookie on each one. If everything is working properly, the user should then be able to go to www.bing.com and see a TOptOut cookie on Bing that will prevent personalized advertising on that domain.

The problem is, this stopped working in Firefox. We have verified that it still works* in 115.7.0, but in 122.0.1 and 123.0, the cookie is written and then deleted on refresh. If the user doesn't already have Bing open in another tab, they'll never see the cookie at all. I have verified this behavior in Bing several times, on my work machine (Firefox 122.0.1 on Windows 10) and my personal machine (Firefox 122.0 snap on Xubuntu 23.10).

  • It still works on our corporate VPN in 115.7.0, but not on my coworker's non-VPN machine. Same version. I'm really not sure what's up with that one.

This is a large concern for us. Because the cookies can still be written, it doesn't trip our test for third-party cookies being disabled. Because the cookie for microsoft.com is written, the toggle will show up as Off even after a refresh. This is misleading to our users.

I have gone over the Firefox docs on Enhanced Tracking Protection and Total Cookie Protection, but neither seem to handle this case. Firefox does not block any trackers on account.microsoft.com or on www.bing.com. It's fine if the cookies are in separate jars, we just want them to be written to the proper domains and not deleted. Can anyone tell me what changed in Firefox recently? Is this expected behavior, or a bug? If it's expected behavior, what can we do to allow users to opt out of personalized advertising?

Asked by amleek 1 usuku oludlule

Last reply by jscher2000 - Support Volunteer 7 amahora adlule

session restore not working reliably

FF version Extended Support 115.70esr (64bit) I have set /General/Startup/"Open previous windows and tab" - FF does not restore. It worked as expect before I upgraded ops… (funda kabanzi)

FF version Extended Support 115.70esr (64bit) I have set /General/Startup/"Open previous windows and tab" - FF does not restore. It worked as expect before I upgraded opsys (Opensuse15.4 to Opensuse15.5).

Please note: I AM NOT TRYING TO RECOVER FROM BEFORE THE UPGRADE! I am trying to get FF working normally (for me) with my usage and history SINCE the upgrade.

After reading https://support.mozilla.org/mk/questions/1407888 I believe I have tried everything there. FF sometimes restores one single historic tab, sometimes it comes with with one single tab opened to my default page.

1) "sessionstore.jsonlz4" did not exist in the main profile dir. (It does not because I followed instructions in the link above to copy it there and try again).

2) I do have a session file, found in sessionstore-backups dir , displayed with this recommended online converter/translater "https://www.jeffersonscher.com/res/scrounger.html"; it shows the expected windows and tabs.

3) Starting after copying the "sess...jsoniz4" file into the main profile dir, I get one window with one tab displayed; I had about 4-5 windows and 15-20 tabs open when I last closed FF, although when doing research, I often have a 10-dozen windows with 100+ tabs.

4) The History menu does not show a "Restore..." option at all. In the window that did open with a historic tab, the History/RecentlyClosedTabs contains a list of plausible sites, about 10, which may be correct for that window. But there were certainly many that were actually open at the time I shut down FF and the window has only opened one.

Thank you for any help here. Rufus

Asked by rlaggren 2 ezinsukwini ezidlule

Last reply by cor-el 7 amahora adlule

mac os menu bar

hi, when I am using Firefox to play a media file - both audio and video - an icon is placed in the menu bar - which can be used to navigate the media file. (i.e. stop/pla… (funda kabanzi)

hi, when I am using Firefox to play a media file - both audio and video - an icon is placed in the menu bar - which can be used to navigate the media file. (i.e. stop/play/pause, ff/rw etc.)

is it possible to tweak Firefox so this icon does not appear?

I cannot find a parameter in Settings to turn this feature off.

cheers, Stephen

Asked by stephentargett 10 amahora adlule

Last reply by cor-el 7 amahora adlule

Cant sync

Hi, My computer died and I can't access it. I tried to sync firefox but it wont let me as I did not have my original password. All of my personal medical links and bill… (funda kabanzi)

Hi, My computer died and I can't access it. I tried to sync firefox but it wont let me as I did not have my original password. All of my personal medical links and billing links are bookmarked there. Is there any hope to get it to sync?

Asked by laurie251 8 amahora adlule

Last reply by cor-el 8 amahora adlule

Address book

My address book icon has disappeared. I send out multi-recipient emails fairly often. I cannot find my lists. How do I retrieve my lists ad get the address book icon ba… (funda kabanzi)

My address book icon has disappeared. I send out multi-recipient emails fairly often. I cannot find my lists. How do I retrieve my lists ad get the address book icon back?

Asked by Donna 8 amahora adlule

Last reply by cor-el 8 amahora adlule

Error message: "No video with supported format and MIME type found" with mp3 files

I'm getting the error message "No video with supported format and MIME type found" with mp3 files at https://www.gatherthepeople.org/test/styled-7/page-3/ when using Fire… (funda kabanzi)

I'm getting the error message "No video with supported format and MIME type found" with mp3 files at https://www.gatherthepeople.org/test/styled-7/page-3/ when using Firefox 123.0 on my M1 (ARM) iMac running OS 14.3.1; when using Firefox 123.0 on my M1 (ARM) MacBook Air running OS 14.3.1; when using Firefox 123.0 on Win 11;and when using Firefox 115.8 on my Intel MacBook Pro running OS 10.14.6.

The same mp3 files (https://www.gatherthepeople.org/test/styled-7/page-3) play without any problem with Chrome and Safari on the Mac and with Edge on Win 11 .

Thanks

Asked by Moshe ben Asher 1 usuku oludlule

Last reply by cor-el 8 amahora adlule

How to debug FF startup, not using the profiler? After reboot, FF always takes 14 minutes to start the first time.

I run the latest Firefox (v122.0.1) on Windows 11. Since last week, FF takes 14 minutes to start the first time after a boot. :-( Usually FF starts in ~3 seconds. … (funda kabanzi)

I run the latest Firefox (v122.0.1) on Windows 11.

Since last week, FF takes 14 minutes to start the first time after a boot. :-( Usually FF starts in ~3 seconds.

I reboot the laptop. I wait a minute. I start FF. Nothing happens for 14 minutes. Finally the browser window suddenly appear and everything is working normally. I exit FF (no remaining firefox.exe processes are running). I start FF again. Now it starts immediately as usual. :-) But: I reboot and start FF. Again, it takes 14 minutes to start. This is reproduceable every time.

I haven't tried to *solve* this by refreshing FF or simillar. Right now I'm more interested in debugging this and finding out what is wrong.

I found https://profiler.firefox.com/docs/#/./guide-startup-shutdown which states how to automatically start the profiler at startup.

12:40 I boot the computer, login and wait a minute. 12:43 I start CMD.EXE and run:

 cd c:\Program Files\Mozilla Firefox
 set MOZ_PROFILER_STARTUP=1
 set MOZ_PROFILER_STARTUP_ENTRIES=20000000
 set MOZ_PROFILER_STARTUP_INTERVAL=100

12:44 I run:

 firefox.exe

No GUI appear. (it won't appear until 14 minutes later) I open the Task Manager and see one (1) firefox.exe process, taking 0% cpu. (pid 17668) 12:48 One more process running for a few seconds. Commandline is just "c:\Program Files\Mozilla Firefox\firefox.exe", no more options. 0% CPU. 12:50 One more process running for a few seconds. Commandline is just "c:\Program Files\Mozilla Firefox\firefox.exe", no more options. 0% CPU. 12:52 One more process running for a few seconds. Commandline is just "c:\Program Files\Mozilla Firefox\firefox.exe", no more options. 0% CPU. 12:54 One more process running for a few seconds. Commandline is just "c:\Program Files\Mozilla Firefox\firefox.exe", no more options. 0% CPU. 12:56 One more process running for a few seconds. Commandline is just "c:\Program Files\Mozilla Firefox\firefox.exe", no more options. 0% CPU. 12:58 The browser GUI finally appear. Everything is now normal. It is showing one (1) tab with my start-page (google) just as it should. (my Task Manager now show 12 FF processes running, with various options) 12:59 I click the icon to stop the profiling.

I open the profile. [Profile Info] says:

 Recording started: Sat 17 Feb 2024 12:58
 Recording length: 1m12s 

So my profiling data don't show what happens between 12:44 to 12:58 :-(

Just for the sake of it, I'm attaching a pic of the first 10 seconds of the profile (at 12:58).

PS: Between 12:44 and 12:58 no FF window exists at all. Alt+Tab show no FF and in Task Manager I can't do any "Window" management, it is greyed out. I.e. no FF window exists for this process.

Question 1) What should I do to debug what happens between 12:44 and 12:58?

Question 2) How can it be that it takes 14 minutes to start FF from scratch (boot) while it starts quickly (~3 seconds) if it has been started once? I mean, all firefox.exe processes are gone when I exit FF, so starting FF again should be like starting from scratch, but apparently something is different.

Question 3) Is it normal that a FF, with only one tab (https://google.com/), run 12 processes in Task Manager?

Asked by elofu17 5 ezinsukwini ezidlule

Last reply by cor-el 8 amahora adlule

why is access denied to Go Outdoors website?

Since the recent installation of the latest version of Firefox I am getting a simple 'Forbidden' message when I attempt to get to the Go Outdoors web site. I also get th… (funda kabanzi)

Since the recent installation of the latest version of Firefox I am getting a simple 'Forbidden' message when I attempt to get to the Go Outdoors web site. I also get the same result when attempting to go to Blacks, another outdoor supplies provider similar to Go Outdoors.

Asked by MikeyJ 13 amahora adlule

Last reply by cor-el 8 amahora adlule

downloading/installing Firefox

I have been using Firefox for quite some time. Suddenly it stopped working on my computer, I tried uninstalling and reinstalling, but I keep getting a message that there … (funda kabanzi)

I have been using Firefox for quite some time. Suddenly it stopped working on my computer, I tried uninstalling and reinstalling, but I keep getting a message that there is a problem with the download and installation. Can anyone help? Let me know if you need any further information. Thank you in advance.

Asked by drzee1946 1 usuku oludlule

Last reply by cor-el 9 amahora adlule

How can I disable this stupid and useless message?

Firefox keeps asking me if I want to start it with windows. Again. And Again. AAAAAAND AGAIN. How can I disable it? Seriously, Mozilla is really doing their best to scar… (funda kabanzi)

Firefox keeps asking me if I want to start it with windows. Again. And Again. AAAAAAND AGAIN.

How can I disable it? Seriously, Mozilla is really doing their best to scare me away... How could they think it's a good Idea to annoy their users over and over again?

The Images show the message in german...

Asked by Daniel Keller 15 amahora adlule

Last reply by cor-el 9 amahora adlule

New Computer

I recently migrated data from my old MacBook Pro to a new MacBook Air. I installed Firefox on my new computer as it did not migrate. It installed fine but will not launch… (funda kabanzi)

I recently migrated data from my old MacBook Pro to a new MacBook Air. I installed Firefox on my new computer as it did not migrate. It installed fine but will not launch. Please help.

Asked by Charlie 1 usuku oludlule

Last reply by jonzn4SUSE 10 amahora adlule