Facebook page scrolls up and down automatically

Immediately following a Firefox update I began having scrolling problems on my Facebook page. I am able to scroll down normally to a point, and then, all of a sudden, the… (funda kabanzi)

Immediately following a Firefox update I began having scrolling problems on my Facebook page. I am able to scroll down normally to a point, and then, all of a sudden, the scroll bar will go up and immediately go back down without me touching the mouse. It will continue doing the up and down scrolling indefinitely and at a high rate of speed. I have tried turning off auto scroll and smooth scrolling at the browser, but no luck. I have Windows 8.1. I have never heard of anyone else having this problem so this seemed like my only option.

Asked by PSanders10 17 amahora adlule

Last reply by Mark B 11 imizuzu edlule

All logins/passwords missing

Problem/possibly relevant info: yesterday evening, auto-fill for logins/passwords was working when I opened my laptop (from standby) this morning, my welcome screen wa… (funda kabanzi)

Problem/possibly relevant info:

  • yesterday evening, auto-fill for logins/passwords was working
  • when I opened my laptop (from standby) this morning, my welcome screen was frozen at last night's day/time when I lowered the lid so I restarted (press and hold power button; this happens all the time as of the past 6 months or so)
  • logins/passwords have now disappeared
  • Windows 10, Firefox v.102.0 (updated July 1st)

After 2 hours of trying to find answers, I've done/discovered the following:

  • followed steps here: https://lifehacker.com/how-to-recover-your-missing-firefox-passwords-1835616191 -- didn't work
  • I don't have other profiles and am not synced to another device
  • I've had no luck finding an "Old Firefox" folder
  • logins.json, logins.json-2.corrupt, and logins-backup.json all have the same timestamp (this morning) and file size
  • when I open logins.json and logins-back-up.json in Firefox, I get the following message: SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data (I suspect this is where I'm in big trouble...)

I am very non-techy so any straightforward suggestions would be greatly appreciated. Otherwise, I guess I'll have to decide if I want to pay to get it fixed or go to the hassle of re-setting all my passwords. ;)

Thanks!

Asked by Ripley 7 amahora adlule

Last reply by cor-el 16 imizuzu edlule

userChrome

There is no userChrome.css in my profile. If it needs to be created, where do I create it? Yes, I searched for help. What I found was about userChrome.css to solve specif… (funda kabanzi)

There is no userChrome.css in my profile.

If it needs to be created, where do I create it?

Yes, I searched for help. What I found was about userChrome.css to solve specific problems, but not what to do if it doesn't exist. Is userChrome still supported?

Thank you! Mark.

Asked by Mark Filipak 2 amahora adlule

Last reply by Mark Filipak 23 imizuzu edlule

malfunctioning Firefox

Thanks to Robert for a quick reply. The problem is that when using FIREFOX, images that are on my website do not appear. However, when using Chrome or any of the others… (funda kabanzi)

Thanks to Robert for a quick reply. The problem is that when using FIREFOX, images that are on my website do not appear. However, when using Chrome or any of the others (including my phone), they do appear.

I also think that Firefox is preventing some of the links I receive from connecting.

In short, I am not very happy with Firefox!

Asked by Betsy13 51 imizuzu edlule

Last reply by RobertJ 30 imizuzu edlule

Download of pdf attachments

Hello, I'm using Firefox 102.0 (64-bit) on Win 10. When I click on the download icon of email attachments or Whatsapp files, firefox opens the pdf files in a new tab inst… (funda kabanzi)

Hello,

I'm using Firefox 102.0 (64-bit) on Win 10. When I click on the download icon of email attachments or Whatsapp files, firefox opens the pdf files in a new tab instead of downloading them. All other file formats are downloaded correctly instead. How can I correct this problem, please?

Best regards, Giovanni

Asked by giovannis87 1 usuku oludlule

Last reply by giovannis87 31 imizuzu edlule

Firefox hangs up on win7

This problem started around version 97 (i had a break from computer and went back at v 97) but older versions still had that problem after i revert to it. i did: turned… (funda kabanzi)

This problem started around version 97 (i had a break from computer and went back at v 97) but older versions still had that problem after i revert to it. i did:

  • turned hardware acceleration and recommended settings off
  • cleared cache and profile few times
  • offline and safe mode
  • restarting and reinstalling for few times
  • installing Microsoft Visual C++ Redistributable for Visual Studio 2015, 2017, 2019, and 2022 (vc_redist.x64.exe).

still hangs up.

it sometimes opens after i restarted,what can cause this?

Asked by alikeremozfidan 1 inyanga edlule

Last reply by jonzn4SUSE 52 imizuzu edlule

Nest login issue

Firefox will not allow me to log into Nest home page with google account. When google account is selected at login it will loop back to select which account to log into w… (funda kabanzi)

Firefox will not allow me to log into Nest home page with google account. When google account is selected at login it will loop back to select which account to log into with. Never had this issue with previous versions of Firefox Have used the open/option to determine that the issue continues to exist. Version 102 Mac laptop

Asked by dremltr 52 imizuzu edlule

cannot access certain biz apps with Firefox

unable to use on Firefox: Bank of America, CapOne Visa, CostcoTravel.com, for starters...which setting is preventing this? So I have to use Chrome; pls save me from that… (funda kabanzi)

unable to use on Firefox: Bank of America, CapOne Visa, CostcoTravel.com, for starters...which setting is preventing this? So I have to use Chrome; pls save me from that. On CostcoTravel.com, the circle just spins...for hours--just trying to sign in, even with Enhanced OFF.

Asked by jpiowa1 1 ihora elidlule

Last reply by jonzn4SUSE 56 imizuzu edlule

opening PDFs

Cannot open PDF from MS365/Sharepoint site. Error message: "ERROR: URL provided is expired or invalid. Please reinitiate the workflow..." Checked: 1 Other file types o… (funda kabanzi)

Cannot open PDF from MS365/Sharepoint site. Error message: "ERROR: URL provided is expired or invalid. Please reinitiate the workflow..." Checked:

  1. 1 Other file types open/download correctly.
  2. 2 Other browsers open PDFs correctly.

The issue seems restricted to Firefox and PDFs.

Asked by dennis.loebs 1 ihora elidlule

Last reply by jonzn4SUSE 1 ihora elidlule

Firefox 91.11.0esr does not show pictures on some website

After updating FF some websites refuse to show pictures while others do without problems. e.g. Tumblr has no problems, all pictures are shown but www.deviantart.com shows… (funda kabanzi)

After updating FF some websites refuse to show pictures while others do without problems.

e.g. Tumblr has no problems, all pictures are shown but www.deviantart.com shows only placeholders and not a single picture

Asked by ConjurerDragon 1 usuku oludlule

Last reply by jonzn4SUSE 1 ihora elidlule

Insecure website

I'm unable to access my website through my firefox browser recently. I've communicated with the host company and they can access through all browsers including firefox. P… (funda kabanzi)

I'm unable to access my website through my firefox browser recently. I've communicated with the host company and they can access through all browsers including firefox. Please advise.

Asked by monikerinameart 1 usuku oludlule

Last reply by cor-el 1 ihora elidlule

Banking website partially not opening tabs. OK on MS Edge

My banking website works fine except for 2 tabs which eventually comes back with page not found due to a technical problem. I think started happening with the last update… (funda kabanzi)

My banking website works fine except for 2 tabs which eventually comes back with page not found due to a technical problem. I think started happening with the last update to Firefox. I have no problems using MS Edge. I have contact my Bank's help line and only suggested clearing data cache and cookies, but it made no difference.

Asked by nevillemac58 1 ihora elidlule

Last reply by jonzn4SUSE 1 ihora elidlule

Download to Overdrive (library app for borrowing audiobooks, etc) no longer works

I believe the latest Firefox update has a glitch which prevents me from downloading audiobooks through the library's Overdrive app. After failing several times and talki… (funda kabanzi)

I believe the latest Firefox update has a glitch which prevents me from downloading audiobooks through the library's Overdrive app. After failing several times and talking to a very patient librarian, I finally used a different browser and was successful.

Asked by earthenergy 1 ihora elidlule

Last reply by jscher2000 - Support Volunteer 1 ihora elidlule

Gmail attachment download opens a new tab?

When I download an attachment from Gmail, I would like to just download it. However, Firefox now opens the attachment in a new tab before I can download it. Is this new? … (funda kabanzi)

When I download an attachment from Gmail, I would like to just download it. However, Firefox now opens the attachment in a new tab before I can download it. Is this new? Is there a way to turn this off?

Asked by KT 3 izinyanga ezidlule

Last reply by KT 1 ihora elidlule

  • Kusonjululiwe

How do I get rid of the downloads pop up that appears next to downloads icon?

I recently closed and re-opened Firefox to refresh it. Now, when I download an attachment from Gmail, a pop up appears next to my downloads icon. How do I turn that off? … (funda kabanzi)

I recently closed and re-opened Firefox to refresh it. Now, when I download an attachment from Gmail, a pop up appears next to my downloads icon. How do I turn that off?

Asked by KT 6 amahora adlule

Answered by KT 1 ihora elidlule

Profiles Vanished

I have a linux debian 11 o/s with up-to-date Firefox I don’t know which version at the moment it is whatever debian repo pushes down. I have 5 profiles on this particula… (funda kabanzi)

I have a linux debian 11 o/s with up-to-date Firefox I don’t know which version at the moment it is whatever debian repo pushes down. I have 5 profiles on this particular computer with no previous issues. I decided to create another profile to be used for some test work and when I created it I then launched it and opened a few tabs to make sure it worked then closed. I planned on copying the profile files from another profile into this one so I went to the profile folder - /home/user/.mozilla/firefox/profile.names

Once there I saw my other profiles but could not locate this one so I went back to an open browser where I had the about:profiles page open and decided to delete that new profile and start over I figured maybe I accidentally saved it to a different directory. I hit remove it and it gave me the box asking if I wanted to remove files I chose yes I then go back to - /home/user/.mozilla/firefox but folder firefox was gone with all of my profiles all that was left in .mozilla was - /home/user/.mozilla/extensions and - /home/user/.mozilla/systemextensionsdev. Both of these folders - “extensions” as well as “systemextensionsdev” are empty. I go to the local directory for each profile and the data is still there for each of the profiles - /home/user/.cache/mozilla/firefox/profile.name.

The recycle bin is empty. A system-wide search for the profiles comes up with just the ones in the .cache folder. Back at the about:profiles page any attempt to open the preexisting profile results in a prompt asking me to create a new profile. I still have the one profile open and the addons are not working correctly. I did a bookmark export on this profile and doing so generated the “firefox” folder that had disappeared plus a profile folder using the same name of this open profile - /home/user/.mozilla/firefox'profile.name - it created a profile folder for this open profile using the correct name.

Any ideas on how this happened? Can the local profiles still in .cache be used to somehow restore the full profiles?

Asked by komms.tb 1 ihora elidlule